Reviews · NS · NB · PEI
★ 4.8 average across 727 rated reviews from Nova Scotia, New Brunswick and Prince Edward Island: named homeowners and real towns.
These are the reviews on file for the Maritimes, shown unedited except for length, positive and negative alike, never a line of our own marketing attributed to a customer. Read every review, including the critical ones, on GuildQuality and on our Google Business Profile.
“Interlock Metal Roofing- Halifax was great, so I have no areas of improvement. I am completely satisfied.”
1 detailed ratings · Read the full survey →Roof completed September 30, 2023
Ray and Wendy C.
Charlottetown, PE · 2024 · Roof from 2023
GuildQuality“E mail receipts after payments”
2 detailed ratings · Read the full survey →Roof completed September 1, 2023
“Need to send receipts after payments received”
David Kozma and Edith P.
Charlottetown, PE · 2023 · Roof from 2023
GuildQuality“They are very professional, and it was extremely well done. It certainly looks like quality work to me. We've had lots of comments on it. There are no areas in which Interlock Metal Roofing could have improved.”
1 detailed ratings · Read the full survey →Roof completed July 13, 2023
“They are very professional, and it was extremely well done.”
John and Kathy D.
Charlottetown, PE · 2023 · Roof from 2023
GuildQuality“Our second installation of this product. Excellent product.”
11 detailed ratings · Read the full survey →Roof completed February 1, 2023
“Our second installation of this product. Excellent product.”
“Prompt emails”
“Outstanding crew”
“Strong attention to detail. Dwayne and his crew were excellent!”
Danny and Rhondalynn C.
Montague, PE · 2023 · Roof from 2023
GuildQuality“I would have liked more communication between sales people prior and during installation I'll be hiring interlock in the future for the remaining buildings on my property”
12 detailed ratings · Read the full survey →Roof completed November 3, 2020
Ryan M.
North Rustico, PE · 2020
GuildQuality“Interlock Roofing could have been a little quicker. It took longer than we thought it was going to take.”
12 detailed ratings · Read the full survey →Roof completed August 10, 2020
Ronald W.
Summerside, PE · 2020
GuildQuality“Everything was good.”
11 detailed ratings · Read the full survey →Roof completed August 20, 2020
Paul and Florence M.
Charlottetown, PE · 2020
GuildQuality“we are very pleased with the look of the product and hope it will last as advertised.”
12 detailed ratings · Read the full survey →Roof completed August 1, 2019
Peter and Bonita M.
Stratford, PE · 2019 · Roof from 2019
GuildQuality“Lower the cost Roof looks great had a lot of great coments. A little concerned about the snow sliding off it. I wouldn’t want to be standing under it.”
12 detailed ratings · Read the full survey →Roof completed November 22, 2018
Philip J.
Charlottetown, PE · 2018 · Roof from 2018
GuildQuality“We did not choose them. We couldn't justify the cost for a new roof since we are moving. We just re-shingled the roof. The sales representative was fabulous. If we were keeping the house, we would have chosen Interlock Roofing.”
1 detailed ratings · Read the full survey →Roof completed June 18, 2018
Harry M.
North Rustico, PE · 2018 · Roof from 2017
GuildQuality“I did not make payment yet but will do so as I am waiting for the invoice or bill. I asked if there was going to be an adjustment because some of the things I was charged for we never used. I called Bob today but I have not heard from him yet. December 7th 2017. Hope to hear from you soon.”
12 detailed ratings · Read the full survey →Roof completed November 13, 2017
Francis and Elaine F.
Charlottetown, PE · 2017 · Roof from 2017
GuildQuality“I did receive a phone call from the crew notifying me of when they were going to start but I didn't receive any notice of when the materials were being dropped off. An Armour transport truck just showed up one day but the driver was extremely nice and it really didn't matter. I can't really speak to how happy I am with the roof itself as it's too early to tell if there will be any problems I think but so far I love the look of it and am happy so far but it's brand new. Roof looks great - makes the house look high end and I'm pleased with the color I chose which was a worry to me. Overall we are very happy with our purchase so far. As long as it holds up to the sea salt air and the extremely high winds we have here on the north shore we will remain happy!”
5 detailed ratings · Read the full survey →Roof completed September 13, 2017
Bill and Nancy F.
North Rustico, PE · 2017 · Roof from 2017
GuildQuality“Interlock Roofing could have started the job a little latter in the morning. We had a pretty good experience.The only negative thing was Bob told us he would bring a sign to put out on our lawn, but we have yet to receive the sign.”
12 detailed ratings · Read the full survey →Roof completed August 23, 2017
“I did not have any problems.”
“They were a little late, but once they came they handled the job well.”
Robert LeClair and Maureen F.
Charlottetown, PE · 2017 · Roof from 2017
GuildQuality“Not really. No comment.”
11 detailed ratings · Read the full survey →Roof completed August 4, 2017
Peter M.
Stratford, PE · 2017 · Roof from 2017
GuildQuality“They could have improved on letting us know exactly what day they were coming.”
12 detailed ratings · Read the full survey →Roof completed January 24, 2017
Lorna P.
Charlottetown, PE · 2017 · Roof from 2017
GuildQuality“The could have improved on the response time to my original inquiry. I phoned and did it through the website and they did not get back with me until I made multiple calls and it was months later. This is my only problem with the entire thing. I do like the product and how it is working. My concern is the delay of getting a hold of me. That is my only grip.”
12 detailed ratings · Read the full survey →Roof completed September 12, 2016
“Once he finally met with me but not before hand.”
“There was not an exact schedule.”
Irene P.
Alberton, PE · 2016 · Roof from 2016
GuildQuality“They could have finished sooner had they not ran out of roofing materials. I'm very happy with the project.”
11 detailed ratings · Read the full survey →Roof completed June 30, 2016
Guy B.
Charlottetown, PE · 2016 · Roof from 2016
GuildQuality“The yard sign that was put in my yard is a good advertisement for Interlock Roofing because people are stopping to get information from the sign.”
12 detailed ratings · Read the full survey →Roof completed April 19, 2016
Alan and Debbie A.
North Wiltshire, PE · 2016 · Roof from 2016
GuildQuality“I would recommend the product but I would tell them to be very careful about the communication. They need to improve their communication. Bob told me that I would receive a check if I recommend people who buy from them. My friend Jim Brennan from Kappoch Cove is the one who referred me and he still has not gotten a check. It makes me think that you will not come through for me if I recommend people.”
11 detailed ratings · Read the full survey →Roof completed January 27, 2016
“They never communicated with me at all.”
“The staff has a big problem with communication. We have a heritage home and things had to be done different to maintain the heritage of the home. The problem was Bob and Gilles never communicated with each other the things that needed to be done. Neither of them communicated with us about what they were doing, because the original decisions that we made ended up being something different when they started the work.”
“No, they were a month late. I work at sea and I get a call saying they are coming and bringing all of this stuff to my island. Which you can't do so I had to make quick arrangement for the supplies to be stored at a local place. If they would have communicated with me we could have made better arrangement not just a couple of hours before delivery.”
“I would recommend the product but I would tell them to be very careful about the communication.”
Danny and Rhondalynn C.
Montague, PE · 2016 · Roof from 2016
GuildQuality“Communication is a key area for improvement. I would like to have someone come out in the spring to look over the job. The wood trim has some exposed ends.”
Roof completed January 7, 2016
All Interlock reviews on GuildQuality ↗David McGrath and Nancy W.
Charlottetown, PE · 2016 · Roof from 2015
GuildQuality“They could have done a better job explaining the material that was being used and where it was being used. We are very pleased and we are getting nice comments from the general public.”
12 detailed ratings · Read the full survey →Roof completed June 23, 2015
Lorne MacKinnon and Pamela S.
Charlottetown, PE · 2015
GuildQuality“It is a satisfying pleasure to recommend the Maritime Metal Roofing System. I made initial contact last summer and was very pleased when Ted came to see me in October. He made a very thorough and informative presentation, which in no way tried to pressure me into anything. He painstakingly explained the product to me and its installation procedures. I was convinced, and fortunately, picked the color, dark green, that looks stunning on this older house with the same color of shutters.”
Roof completed December 31, 2009
Frances M.
Belfast, PE · 2010 · Roof from 2009
“Communication is a key area for improvement. I would like to have someone come out in the spring to look over the job. The wood trim has some exposed ends.”
Roof completed January 7, 2016
David McGrath and Nancy W.
Charlottetown, PE
“I would recommend the product but I would tell them to be very careful about the communication. They need to improve their communication. Bob told me that I would receive a check if I recommend people who buy from them. My friend Jim Brennan from Kappoch Cove is the one who referred me and he still has not gotten a check. It makes me think that you will not come through for me if I recommend people.”
Roof completed February 22, 2016
Danny and Rhondalynn C.
Montague, PE
“Paul Paquet looked after some warrantee repair work on our roof and he did an excellent & thorough job.”
Roof completed December 12, 2005
View the original Google review ↗Richard M.
Halifax, NS · 2026 · Roof from 2005
Google“I'm happy with the job, but I was a little surprised by a few things. One was that the foreman and crew did not seem to have a credit card, so he had to travel long distances to find a missing part that could have been purchased three minutes away at the local hardware store but was not permitted to do so. A lot of time was lost just driving around with the key member of the crew, which I found unprofessional. Also, regarding safety, there were no harnesses or safety equipment, which could be a concern for the Department of Labor if someone were to fall and get seriously hurt on my roof. A third thing is that a storage container or trailer would have been handy to store their gear and equipment, as opposed to just leaving it out in the yard. It's a good thing this is a safe neighborhood, or most of that stuff might not have been here the following morning. That's just my opinion. Overall, for the size of the crew, the job was well done and completed in a good time frame. I'm happy with what I got.”
12 detailed ratings · Read the full survey →Roof completed August 25, 2026
“I was surprised that there was no trailer for their equipment; it was just left in my yard to blow around in the wind. I didn’t find that very professional.”
“It is still ongoing. They forgot one item, and I was told they would come back and fix it, but I haven't seen them yet. However, this was only three days ago, so I am told they will be here this week.”
Daryl D.
Arichat, NS · 2026
GuildQuality“The roof looks great. Dylan and his crew were exceptional. They did an outstanding job, were very friendly and professional. We would highly recommend them to anyone.”
Roof completed September 10, 2026
View the original Google review ↗Chris B.
Kingsburg, NS · 2026
Google“The crew was punctual, professional, hard working and friendly. Ngl, I can be difficult. I expect exactly what was agreed upon in the contract and that's what I got, without having to fight for it and I appreciate that.”
11 detailed ratings · Read the full survey →Roof completed August 19, 2026
“The crew was punctual, professional, hard working and friendly. Ngl, I can be difficult. I expect exactly what was agreed upon in the contract and that's what I got, without having to fight for it and I appreciate that.”
“The guy in charge knew exactly what was in the contract - add ridge vent, remove other vent, get rid of copper plumbing pipe and replace with plastic, double nail, membrane over the entire roof, chimney flashing. The neighbour even commented on how hard they were working continuously. I was impressed.”
Juanita P.
Dartmouth, NS · 2026
GuildQuality“I love the look of the new roof and my hope is for 50 years of problem free roof.”
12 detailed ratings · Read the full survey →Roof completed August 17, 2026
Pat O.
Dartmouth, NS · 2026
GuildQuality“Interlock Metal Roofing did a good job.”
12 detailed ratings · Read the full survey →Roof completed August 19, 2026
“Interlock Metal Roofing did a good job.”
“He was great!”
“They were good!”
“We didn't have any problems.”
David Getchell and Alix M.
Dartmouth, NS · 2026
GuildQuality“Very friendly and willing to help out.”
Roof completed December 16, 2025
View the original Google review ↗Chris G.
Barrington, NS · 2026 · Roof from 2025
Google“The sales process was painless and the salesman was kind enough to answer our many strange questions about styles, scheduling and pricing. True a metal roof is more expensive but the added comfort of a durable, pretty roof (that insurance companies like) is a good trade off. The guys doing the heavy lifting came promptly and were professional & friendly. They worked on the hottest days in July and got the whole roof finished in just a few days. They stored materials at the side of the house for a day or two and cleaned up everything after they left. We are very happy with how the project turned out and would gladly recommend Interlock Metal Roofing-Halifax to our friends & neighbors.”
See this roof ↗1 photo · Deep Charcoal Cedar Shingle11 detailed ratings · Read the full survey →Roof completed July 14, 2026
“The sales process was painless and the salesman was kind enough to answer our many strange questions about styles, scheduling and pricing. True a metal roof is more expensive but the added comfort of a durable, pretty roof (that insurance companies like) is a good trade off. The guys doing the heavy lifting came promptly and were professional & friendly. They worked on the hottest days in July and got the whole roof finished in just a few days. They stored materials at the side of the house for a day or two and cleaned up everything after they left. We are very happy with how the project turned out and would gladly recommend Interlock Metal Roofing-Halifax to our friends & neighbors.”
Lisa Stewart Iwasa and Peter I.
Timberlea, NS · 2026
GuildQuality“My first time needing their support and it was just that simple. Great service and Paul is professional and respectful.”
Roof completed August 30, 2012
View the original Google review ↗Wade Van S.
Amherst, NS · 2026 · Roof from 2012
Google“Interlock Metal Roofing was a very professional company to deal with. I've had many positive comments about the appearance of the roof from friends and neighbors.”
12 detailed ratings · Read the full survey →Roof completed July 21, 2026
“Interlock Metal Roofing was a very professional company to deal with.”
“He was!”
“As far as I can tell!”
“The after-job cleanup could have been a little better.”
“I can't think of any problems that arose.”
Dennis and Patricia C.
Blue Rocks, NS · 2026
GuildQuality“A good listener, efficient at the job required, enthusiastic about his product and work, promoted new and improved roofing with pro and cons Would highly recommend for this brand of roofing Job well done”
12 detailed ratings · Read the full survey →Roof completed November 7, 2017
Sheila R.
Stellarton, NS · 2026 · Roof from 2017
Google“What a stunning enhancement to the appearance and value of our property. We couldn’t possibly be more appreciative. This is actually the second time we’ve worked with Maritime Metal Roofing. In 2019 they installed Interlock’s Cedar Shake roofing on our house and now, in 2026, we had them back to do the garage to match. The Installation Foreman on our job was Will; he and his crew were skilled, professional and wasted no time. They can make metal conform to whatever tricky twist it takes. And a special shoutout to Sales Rep, John, who went way beyond the call of duty in bringing us around to the decision to actually complete this project at this time. We always knew we wanted house and garage to match, of course, but just couldn’t pull the trigger on making it a financial priority . . . until we met John at the Spring Homeshow in Halifax. We weren’t actually planning any home improvement projects at all this year, just wandering around the various booths for something to do on a windy, wet Sunday. We happened to stop at John’s Interlock Roofing booth to brag about the fact that we had already employed their services on our own house and have been more than delighted with the results (and the 50 year transferrable warranty) ever since. When we let it slip that we would someday have to also do the garage, John went on high alert. Over the following week or so, he actually drove the considerable distance to our house TWICE to help us “decide” that, although there was nothing yet wrong with our current garage roof, the time had come to complete the “look”. Thank you to John for the gentle prodding, and thank you to Will and the guys for the expert installation. Couldn’t be happier!!”
Roof completed June 22, 2026
Elizabeth J.
Truro, NS · 2026 · Roof from 2026
Google“Paul was a perfect fit for the job andIwas very pleased with his servace,thanks very much.”
12 detailed ratings · Read the full survey →Roof completed March 17, 2022
“Not very pleased with the 2700 .oo more request.”
Wayne M.
East Gore, NS · 2026 · Roof from 2022
Google“Paul Paquet is a five-star guy! We have a 1925 house with a 1999 addition, and the attic has winter humidity ventilation challenges. Paul walked me through his diagnosis, and his resolution gives me confidence that winter woes are behind us. I'm very pleased.”
12 detailed ratings · Read the full survey →Roof completed April 25, 2017
Bill C.
Sackville, NB · 2026 · Roof from 2017
Google“Very pleased with my new InterLock roof by Maritime Metal Roofing. Looks great and I love it. I Highly recommend Maritime Metal Roofing.”
Roof completed June 19, 2026
View the original Google review ↗Nathan B.
Noonan, NB · 2026 · Roof from 2026
Google“Maritime Metal Roofing did half of our roof at St John's Lutheran Church- 89 Edgewater Street , Mahone Bay . N.S. We could not be more please with the new look of our roof . The roofing team did a fantastic job replacing and taking care of some troublesome spots . The roof looks amazing . People in the town are already commenting about how wonderful it looks . If you are looking for a great permanent roof don't hesitate to call this company for a quote . You will be pleasantly surprised not only at the price but the look and quality of the product . A great company to work with .”
Roof completed May 26, 2026
Melinda K.
Mahone Bay, NS · 2026 · Roof from 2026
Google“Maritime Metal Roofing was an awesome company to do business with. The competence and workmanship was excellent. Negotiating the price was fairly done as they respected the situation of the congregation. They completed the work in a very timely manner considering the rain delays mother nature brought on. Excellent work and great to work with.”
Roof completed May 26, 2026
St John's Lutheran C.
Mahone Bay, NS · 2026 · Roof from 2026
Google“Color and design. New roof didn't improve appearance of house very much.”
12 detailed ratings · Read the full survey →Roof completed May 15, 2025
“Color and design. New roof didn't improve appearance of house very much.”
“There was confusion about how strong a wind the roof could withstand.”
“There was an expectation that their trailer could be left on the property for 2 weeks after the job was completed.”
“They didn't show up one day because it was supposed to rain but it didn't rain at all.”
Murray Hartwell and Emily S.
Point du Chene, NB · 2026 · Roof from 2025
GuildQuality“Color and design. New roof didn’t improve appearance of house very much.”
12 detailed ratings · Read the full survey →Roof completed May 15, 2025
“Color and design. New roof didn’t improve appearance of house very much.”
“There was confusion about how strong a wind the roof could withstand.”
“There was an expectation that their trailer could be left on the property for 2 weeks after the job was completed.”
“They didn’t show up one day because it was supposed to rain but it didn’t rain at all.”
Murray Hartwell and Emily S.
Point du Chene, NB · 2026 · Roof from 2025
GuildQuality“None Not now”
12 detailed ratings · Read the full survey →Roof completed December 23, 2025
“There were more nails left behind than I would have liked, but I know it's almost impossible to clean up all nails”
“I have one concern with a leaning wood stove, pipe stack office staff assures me it will be taken care of in the near future”
Peter Kepple and Karin W.
Sandy Point, NS · 2026 · Roof from 2025
GuildQuality“Not now Both the people I dealt with John and sales and Cris in the office we’re very helpful”
12 detailed ratings · Read the full survey →Roof completed December 23, 2025
“There were more nails left behind than I would have liked, but I know it’s almost impossible to clean up all nails”
“I have one concern with a leaning wood stove, pipe stack office staff assures me it will be taken care of in the near future”
Peter Kepple and Karin W.
Sandy Point, NS · 2026 · Roof from 2025
GuildQuality“sales guy doesn't do you any favours. Don't tell me it costs me more to use you for the quote on addition instead of going directly through head office, makes one question if I paid more than I needed to for the main house! we get a lot of compliments on our roof and have recommended your services and this product specifically to several people.”
12 detailed ratings · Read the full survey →Roof completed September 30, 2024
“we did not get along with our local sales rep”
“we did not get along with our local sales rep.”
“installation crew was lovely, friendly and efficient. Head office team was charming and helpful.”
“head office was great - two stars off for having to deal with local sales rep”
“materials look strong and have withstood several serious windstorms. Very happy!”
“friendly, quick, great-looking installation.”
“one star off for a bit of mess, quite a few missed screws.”
“extremely quick and looks great.”
“Head office was able to deal with me directly when struggling with local sales person”
“very quick install, managed to fit in main house v quickly and before a bad winter.”
Katherine and Russ Jarman P.
Sandy Cove, NS · 2026 · Roof from 2024
GuildQuality“Great product, makes the house look so much better than the old roof! Just to be a little more careful with materials around window screens.”
11 detailed ratings · Read the full survey →Roof completed December 31, 2025
“Great product, makes the house look so much better than the old roof!”
Timothy and Barbara C.
Upper Canard, NS · 2026 · Roof from 2025
GuildQuality“we get a lot of compliments on our roof and have recommended your services and this product specifically to several people. sales guy doesn't do you any favours. Don't tell me it costs me more to use you for the quote on addition instead of going directly through head office, makes one question if I paid more than I needed to for the main house!”
12 detailed ratings · Read the full survey →Roof completed September 30, 2024
“we did not get along with our local sales rep”
“we did not get along with our local sales rep.”
“installation crew was lovely, friendly and efficient. Head office team was charming and helpful. one star off for local sales rep who was difficult.”
“head office was great - two stars off for having to deal with local sales rep”
“materials look strong and have withstood several serious windstorms. Very happy!”
“friendly, quick, great-looking installation.”
“one star off for a bit of mess, quite a few missed screws I picked up around yard and driveway, and when removing old room they damaged a few window screens & cracked a panel or two of glass in the windows.”
“extremely quick and looks great.”
“Head office was able to deal with me directly when struggling with lcoal sales person”
“very quick install, managed to fit in main house v quickly and before a bad winter. Second part was done in a timely manner once addition was completed. Very happy.”
Katherine and Russ Jarman P.
Sandy Cove, NS · 2026 · Roof from 2024
GuildQuality“No idea. Everything was perfect.”
10 detailed ratings · Read the full survey →Roof completed April 15, 2025
“Greg is an excellent representative of the company. Answered all our questions promptly and truthfully.”
“Greg is very knowledgeable and appreciated being able to ask questions.”
“The installation crew were very professional and personable. Enjoyed conversing with them.”
“Very pleased with the outcome. No issues, loving our roof.”
Garfield (Gary) and Kimberly G.
Quispamsis, NB · 2026 · Roof from 2025
GuildQuality“Site clear up at the end of each day could have been better. None”
12 detailed ratings · Read the full survey →Roof completed November 7, 2024
“Our installation happened just after Halloween and one of the installers kept eating candy and the wrappers blew everywhere.”
“Did find nails and cigarette butts afterwards.”
James and Teresa F.
Head of Jeddore, NS · 2026 · Roof from 2024
GuildQuality“Our installation was over a year ago! Site clear up at the end of each day could have been better.”
12 detailed ratings · Read the full survey →Roof completed November 7, 2024
“Our installation happened just after Halloween and one of the installers kept eating candy and the wrappers blew everywhere.”
“Did find nails and cigarette butts afterwards.”
James and Teresa F.
Head of Jeddore, NS · 2026 · Roof from 2024
GuildQuality“Greg Weight and all 3 of the installers. Sorry do not know their names. No idea. Everything was perfect.”
10 detailed ratings · Read the full survey →Roof completed April 15, 2025
“Greg is an excellent representative of the company. Answered all our questions promptly and truthfully.”
“Greg is very knowledgeable and appreciated being able to ask questions.”
“The installation crew were very professional and personable. Enjoyed conversing with them.”
“Very pleased with the outcome. No issues, loving our roof.”
Garfield (Gary) and Kimberly G.
Quispamsis, NB · 2026 · Roof from 2025
GuildQuality“Builders (staff) were excellent to work with. Not sure. We love the looks of our new roof.”
12 detailed ratings · Read the full survey →Roof completed February 6, 2026
“Builders (staff) were excellent to work with.”
“Quick response to any questions.”
“A+”
“As #4”
“I say so”
“Seem to be.”
“Time will tell.”
“Some siding and gutter damaged”
“Mostly we are finding nails and screws.”
“As #10”
“Anything visible at time of completion.”
Don Cook and Janet Chipman C.
New Minas, NS · 2026 · Roof from 2026
GuildQuality“Builders (staff) were excellent to work with. We love the looks of our new roof. Install team all were excellent. Hard workers. Not sure.”
12 detailed ratings · Read the full survey →Roof completed February 6, 2026
“Builders (staff) were excellent to work with.”
“Quick response to any questions.”
“A+”
“As #4”
“I say so”
“Seem to be.”
“Time will tell.”
“Some siding and gutter damaged”
“Mostly we are finding nails and screws.”
“As #10”
“Anything visible at time of completion.”
Don Cook and Janet Chipman C.
New Minas, NS · 2026 · Roof from 2026
GuildQuality“The installation team took the time to explain everything to us and answer our questions. Their craftsmanship seems excellent. The company was able to squeeze us in at the end of the year on short notice.”
11 detailed ratings · Read the full survey →Roof completed December 8, 2025
“The installation team took the time to explain everything to us and answer our questions. Their craftsmanship seems excellent. The company was able to squeeze us in at the end of the year on short notice.”
“Excellent! Hard-working, obvious attention to detail, very professional”
“Our roof doesn't leak any more and it looks beautiful”
Keith M.
Codys, NB · 2026 · Roof from 2025
GuildQuality“Easy to work with. No drama!”
12 detailed ratings · Read the full survey →Roof completed December 23, 2025
“Easy to work with. No drama!”
Jim and Susan D.
Black Point, NS · 2026 · Roof from 2025
GuildQuality“I own a house, but I'm not a home owner. Property is currently for sale and then I'm headed back to apartment life. In this situation I believe the topic is unlikely to come up.”
12 detailed ratings · Read the full survey →Roof completed July 11, 2024
“I own a house, but I'm not a home owner. Property is currently for sale and then I'm headed back to apartment life.”
“First winter of snow slide in progress. Know more later”
Eric R.
Truro Heights, NS · 2026 · Roof from 2024
GuildQuality“We recently had extra snow guards added to our roof. The workers that showed up, were professional and dedicated, it was Saturday evening, they were all smiles and very polite.”
Roof completed March 8, 2009
View the original Google review ↗Bill M.
Berwick, NS · 2026 · Roof from 2009
Google“These wonderful folks managed to fit my new roof installation in right at the end of the year on a short timeline so that I could get solar panels installed as well. The team on site were friendly, professional, and clearly took a lot of pride in their work.”
Roof completed December 8, 2025
View the original Google review ↗Keith M.
Codys, NB · 2025 · Roof from 2025
Google“Nice product. Looks fabulous. Great color choice. A look at the eves to ensure all debris is removed. Very happy with the product, the salesperson, the accounting department, and the installation crew. Comments from neighbors are very positive.”
12 detailed ratings · Read the full survey →Roof completed October 30, 2025
“Nice product. Looks fabulous. Great color choice.”
“We found a lot of screws and small pieces of roof metal and wood in the eves.”
“Yes, we asked about the remaining unused strapping and plywood and received a refund for this unused material.”
Brian Bowerman and Jacqueline D. J.
Westport, NS · 2025 · Roof from 2025
GuildQuality“I’m not in the roofing business, but I found the ladder that Interlock Metal Roofing used a bit scary. I had a good experience with Interlock Metal Roofing. They did the garage, and I plan on having them come back to work on the main house next year.”
11 detailed ratings · Read the full survey →Roof completed September 30, 2025
“Communication was not a strong point. They changed the date due to something that came up.”
“Interlock Metal Roofing had a small delay on the first day.”
Juanita P.
Dartmouth, NS · 2025 · Roof from 2025
GuildQuality“I thought that, of all the projects in my house, this one went the smoothest, and it was fast. I have zero complaints.”
12 detailed ratings · Read the full survey →Roof completed October 22, 2025
“The Interlock Metal Roofing salesperson was absolutely knowledgeable and helpful regarding my project.”
“I am absolutely satisfied with the quality of materials used.”
Ashley C.
Halifax, NS · 2025 · Roof from 2025
GuildQuality“Product vs roof type/style is probably a big part of the homeowner decision making and the conversation about the pros and cons in relation to that. Just a thought!”
10 detailed ratings · Read the full survey →Roof completed April 30, 2025
Delphine S.
Dartmouth, NS · 2025 · Roof from 2025
GuildQuality“From the first point of contact with Greg Wright to the final finishing touches, our experience was smooth, professional and very respectful. I would recommend Interlock Metal Roofing- Halifax without hesitation!! From start to finish it was smooth.”
11 detailed ratings · Read the full survey →Roof completed August 31, 2025
“From the first point of contact with Greg Wright to the final finishing touches, our experience was smooth, professional and very respectful.”
Robert and Krista C.
Bedford, NS · 2025 · Roof from 2025
GuildQuality“great work, pleasant crew, great product show up on the day they are confirmed to come would of like to meet someone in person on site before I signed contracts”
12 detailed ratings · Read the full survey →Roof completed August 31, 2025
“great work, pleasant crew, great product”
“do not know a lot about the employees”
“many times called and only got phone machine answers”
“seemed fine but changed the day on me twice due to crew not showing up for work apparently”
“I would not say the site was kept clean while working, materials were everywhere”
“again they said they were coming one day, got a call no workers, then another day no show and then they came”
Gillian Enright and Christine M.
Bayswater, NS · 2025 · Roof from 2025
GuildQuality“I am happy with the results. I do not have a comment for this question.”
11 detailed ratings · Read the full survey →Roof completed July 29, 2025
“I am happy with the results.”
“Most of the time it was only one person doing the installation, but it wasn't a very big job.”
Eric J.
Liverpool, NS · 2025 · Roof from 2025
GuildQuality“no areas of concern for me - wonderful crew, business, thankyou never saw a crew so dedicated, respectful - where did they come from??”
11 detailed ratings · Read the full survey →Roof completed April 9, 2025
“amazing crew- punctual- cleaned up every day -worked all day - did not smoke,”
Margaret R.
Hillsborough, NB · 2025 · Roof from 2025
GuildQuality“They could have improved the flashing during the project.”
11 detailed ratings · Read the full survey →Roof completed July 21, 2025
“They didn't communicate much.”
“Except for the one that put the roof on.”
“There were problems with the flashing.”
“There was a lot of mess around.”
Wayne and Sharon M.
Coalburn, NS · 2025 · Roof from 2025
GuildQuality“Everything was excellent. I don't think there is anything they could have improved on. It was an excellent experience; they did an excellent job. I get compliments on the roof all the time; it is a great company and a great product.”
11 detailed ratings · Read the full survey →Roof completed April 16, 2025
“Everything was excellent.”
Janet B.
Stellarton, NS · 2025 · Roof from 2025
GuildQuality“None”
12 detailed ratings · Read the full survey →Roof completed September 30, 2025
Thomas R.
Barrington, NS · 2025 · Roof from 2025
GuildQuality“This company was willing to answer all my questions and concerns. Also when on site the team did a great job and were very polite. This is important aspect because I have had workers before who were swearing very loudly with no consideration for our presence in our home. This team was great and cleaned up really well after the job. The roof looks great and we highly recommend them.”
Roof completed August 31, 2025
View the original Google review ↗Gillian E.
Bayswater, NS · 2025 · Roof from 2025
Google“The entire experience was handled professionally. Great job communicating through the process. Team that did the install were efficient, they kept the site tidy and worked hard everyday. Positive experience.”
Roof completed August 26, 2025
Catherine M.
Kentville, NS · 2025 · Roof from 2025
Google“Extremely happy with the service. The job was done on time, the workers were very polite, very approachable and the site was kept spotlessly clean. We would definitely recommend this Maritime Permanent Roofing.”
Roof completed July 30, 2025
Pat M.
Blue Rocks, NS · 2025 · Roof from 2025
Google“A quality check at completion from the company A resolution to the dented shingle issue on steeper roofs.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2025
“I am generally satisfied with the workmanship, there did end up being more kinked/dented shingles than I would have expected from a project that cost as much as this. I brought the issue up with the installer but it wasn’t rectified. The installer basically said “it comes with a steep roof”. This is a steep roof and it is quite noticeable.”
“The only follow up from HIR is this survey. I was expecting a quality check from the company.”
Conrad and Darlene M.
First South, Lunenburg, NS · 2025 · Roof from 2025
GuildQuality“We got our roof done over 13 years ago and the roof is still impeccable. We live in the Moncton area and it was worth the price. We never have to worry about the roof ever again.”
Roof completed November 7, 2014
Victor R.
Dieppe, NB · 2025 · Roof from 2014
“The process of getting the quote to actually having the roof on was easy. I am very happy with the product. It looks great. The install team did a great job. They kept the site clean and worked consistently to complete the contract. No complaints at all.”
Roof completed May 16, 2025
Andrew C.
Fall River, NS · 2025 · Roof from 2025
Google“Staff were very professional and friendly. After contacting Chris with our requirements he's was quick to respond with plan in hand and a way ahead. The new roof was started and completed very quickly. All work was completed in only 1 day and the yard was left spotless at the end of the day.”
Roof completed May 20, 2025
View the original Google review ↗Brian U.
Prospect Bay, NS · 2025 · Roof from 2025
Google“Awesome job by an awesome team of people. Thanks a million! ❤️”
Roof completed June 26, 2024
View the original Google review ↗Dave D.
Chester, NS · 2025 · Roof from 2024
Google“Excellent product, very competent and professional staff and installation crew. So happy I decided to go with Maritime Permanent Roofing for my roof. A very satisfied customer.”
Roof completed April 16, 2025
Janet B.
Stellarton, NS · 2025 · Roof from 2025
Google“Honestly, I think they did a fairly good job and I am used to delays in any construction. Crews are always optimistic, and weather can be a factor. Overall, I am not critical of their slight delay. Overall, they did the project well and used good materials and I would use them again. There were minor hiccups, but I think they generally performed well.”
11 detailed ratings · Read the full survey →Roof completed March 31, 2025
“Some communications could have been improved.”
Gerrard C.
Merigomish, NS · 2025 · Roof from 2025
GuildQuality“Quality product. Project management was disciplined. Installation team was very competent and professional. It was a job well done.”
See this roof ↗4 photos · Deep Charcoal SlateRoof completed February 28, 2025
Fred S.
Lunenburg, NS · 2025 · Roof from 2025
Google“We hired Maritime Permanent Roofing (an Interlock Roofing company) to install a new metal roof. A lot of metal roofs that get installed are steel "barn-board" roofs that are screwed down. If you can't see the fasteners, you've installed a better quality roof called "standing seam". So we were trying to decide between standing seam and metal shingles. In the end, we decided we liked the look of shingles better, so we went that route. What differentiates MPR from other roofers is that they use aluminum (which oxidizes with a protective coating, rather than rusting, like steel). Living in a province where you're not too far from the ocean in any direction, this was important to us. So our first contact with the company was with "Greg" who handles the sales. He was quick to give us a quote (for "slate" shingles in a "musket grey", one of 9 color options). I'm not going to lie to you, it wasn't cheap. We live in a large bungalow, so with a 5000+ sq.ft roof the costs add up quickly.”
Roof completed November 11, 2021
Todd A.
Fall River, NS · 2025 · Roof from 2021
Google“Interlock Metal Roofing could have improved the issue of reducing the price with Amirault. I physically was not there; I had someone cover the process for me.”
12 detailed ratings · Read the full survey →Roof completed February 28, 2025
“John Amirault negotiated a price reduction with me that he did not have the authority to do.”
Fred S.
Lunenbug, NS · 2025 · Roof from 2025
GuildQuality“We are extremely pleased with the product quality and work ethic of the company crew who completed the roofing. We highly recommend this company and their product for anyone looking to install a forever roof.”
Roof completed July 25, 2024
Scott M.
Fredericton, NB · 2025 · Roof from 2024
Google“I have a good roof, and the installers were excellent. Interlock Metal Roofing did an excellent job. It didn't take a lot of time, and my roof does not leak. Everything works great.”
12 detailed ratings · Read the full survey →Roof completed October 16, 2024
“I have a good roof, and the installers were excellent.”
“John was excellent.”
“The crew was great.”
“Interlock Metal Roofing did an excellent job.”
William F.
Hantsport, NS · 2024 · Roof from 2024
GuildQuality“The quality of the product is excellent and the install team was fabulous! They did the job quickly, cleanly, and were very easy to do business with. I would highly recommend them.”
Roof completed May 23, 2024
View the original Google review ↗Ann A.
Debert, NS · 2024 · Roof from 2024
Google“From the very first contact with our sales rep, we met with professional, personable people who listened, advised and tried their best to give us what we asked for. Our roof isn't easy, with add-ons, dormers, valleys and steep planes. We were given a great survey of what to expect would be necessary to give us a strong, tight roof on our 130-year-old house frame. They were very responsive to every concern or request, to the extent that when we asked for a different layout of tiles, they happily sent down a senior project manager who understood what we wanted, agreed with our choice, and came back the next day to go up on the roof and show the crew exactly how to lay the metal shingles in the random pattern we wanted. They actually stripped and relaid a whole section of the roof without complaint and at no extra cost to us. Amazing! The quote we received was spot on and there were no horrible surprises with extra costs or unexpected additional work. The crew were equally professional, cheerful, polite and careful to clean up at the end of each day. We can wholeheartedly recommend both Maritime Permanent Roofing and the product they use, Interlock Lifetime Roofing Systems.”
Roof completed February 20, 2024
View the original Google review ↗Susan E.
Western Head, NS · 2024 · Roof from 2024
Google“There were a lot of nails left around my home and quite a few on my deck. There were sharp pieces of metal that were scattered throughout my yard. I realize there were a lot of materials, and they put down a tarp to try to minimize the debris, but there were still some leftover. I know its impossible to get everything, but there were still some things left around. Their sign has been blowing around my yard, and I would like to know when they are coming back to get that.”
12 detailed ratings · Read the full survey →Roof completed September 19, 2024
Catherine W.
Dartmouth, NS · 2024 · Roof from 2024
GuildQuality“Great experience. The crew was fast, efficient an left the site clean every day. The job was completed on time in spite of poor weather and challenging roofline.”
Roof completed February 13, 2024
View the original Google review ↗Travis F.
Enfield, NS · 2024 · Roof from 2024
Google“They were fantastic. They were the best contractors that I have ever used. They are a fantastic company to work and deal with. They were on schedule for the installation”
12 detailed ratings · Read the full survey →Roof completed June 20, 2024
“We did not have any problems.”
Geoffrey and Peggy B.
Enfield, NS · 2024 · Roof from 2024
GuildQuality“What a beautiful roof!! I love it, The slate color and look, add so much to our home. The quality and installation went great, despite bad weather.I would highly recommend this company and the quality product they use.”
Roof completed April 1, 2026
View the original Google review ↗Franco T.
Timberlea, NS · 2024 · Roof from 2026
Google“Attention to detail”
12 detailed ratings · Read the full survey →Roof completed May 6, 2024
“They scrached product on installion”
Dan and Jean M.
Timberlea, NS · 2024 · Roof from 2024
GuildQuality“The guys did a fantastic job. The weather did not cooperate so it took a little longer but it was worth it.”
Roof completed January 10, 2024
View the original Google review ↗Larry M.
Timberlea, NS · 2024 · Roof from 2024
Google“Great looking product Clean old shingle refuse from gutters”
11 detailed ratings · Read the full survey →Roof completed May 6, 2024
“Great looking product”
“He kept in communication”
“He answered all the questions without hesitation”
“Kept the job site clean after everyday”
“Yes”
“Professional ant high technical knowledge of the product”
“Thickness and technology is above the other roof product”
“Happy with the final result”
“Kept everything clean”
“I agree”
“They solved the problem with my obsolete Velux skylight by finding a suitable replacement and”
Guy P.
Dartmouth, NS · 2024 · Roof from 2024
GuildQuality“Happy that the repairs on my roof are completed. Thank you so much 😊”
Roof completed April 22, 1997
View the original Google review ↗Esther M.
Juniper, NB · 2024 · Roof from 1997
Google“I would recommend the product, however, I would advise others that the installed product may not look as it does in promotional photographs. Many of the tiles are dented during installation. The tiles can have an uneven, non-uniform appearance. I had not anticipated this. I appreciate having the roof installed during the winter. Ordering and purchasing was easy and the installation was done far sooner than I had anticipated. I am not 100% satisfied with the appearance, especially considering the premium cost. I do believe that the roof is of high quality.”
11 detailed ratings · Read the full survey →Roof completed February 28, 2024
“I would recommend the product, however, I would advise others that the installed product may not look as it does in promotional photographs. Many of the tiles are dented during installation.”
“Many of the tiles were dented/deformed during the installation. The completed installation does not have a flat, uniform appearance as portrayed in promotional photographs.”
“Many roofing nails were left on the ground - most in the driveway.”
“Many of the tiles were dented/deformed during the installation. The completed installation does not have a flat, uniform appearance as portrayed in promotional photographs.”
Dan A.
Falmouth, NS · 2024 · Roof from 2024
GuildQuality“They could have improved on the follow-up communication after the job was done. There were just some outstanding things that needed to be fixed, and I had to reach out to them several times.”
See this roof ↗1 photo · Black Slate12 detailed ratings · Read the full survey →Roof completed October 19, 2023
Susan S.
Lunenburg, NS · 2024 · Roof from 2023
GuildQuality“I would highly recommend Interlock Roofing. The roof looks great and no more worries of losing or replacing asphalt shingles..”
Roof completed December 20, 2023
View the original Google review ↗Christene K.
Weltons Corner, NS · 2024 · Roof from 2023
Google“With our changing weather and high winds, I think it is the best roofing option today! Need to make referal policy clearer from day 1. Keep up the great work! I hope you get lots more satisfied customers in Nova Scotia! It is a great product and looks great!”
12 detailed ratings · Read the full survey →Roof completed March 31, 2024
“With our changing weather and high winds, I think it is the best roofing option today!”
“Punctual, knowledgeable and personable!”
“All contact with employees was professional and courteous!”
“The installation crew were excellent! They worked hard and efficient. They cleaned up every day and left things tidy. They were very polite and considerate of all my concerns. They worked well together as a great team. They had my roof stripped and finished in 3 days with quality results.”
“Very happy! Looks great!”
“Yes! Chris addressed a problem and it was handled to my complete satisfaction.”
“My roof was completed 2 months earlier than expected.”
Cathy W.
New Glasgow, NS · 2024 · Roof from 2024
GuildQuality“We just love the roofing. We were really happy with everything.”
12 detailed ratings · Read the full survey →Roof completed February 20, 2024
“We just love the roofing.”
“John Amirault was punctual. He was definitely good,”
“The employees were very, very good and were professional and courteous. They were a delight to work with.”
“Absolutely, the installation crew was organized and professional. A big 5 for that.”
“So far, I am absolutely satisfied with the quality of materials used.”
“I am absolutely satisfied with the quality of the workmanship.”
“My project was absolutely completed in a professional manner, and I am happy with the results.”
“They were very much superb in that way. Any problem we had, they found a way to fix it.”
Barry Rueger and Susan E.
Brooklyn, NS · 2024 · Roof from 2024
GuildQuality“I don't think there's anything they could have improved on, really. I was very happy with them. All the crew members were very good. They were very quiet. They weren't yelling or anything. They were very pleasant individuals.”
11 detailed ratings · Read the full survey →Roof completed November 28, 2023
“They definitely communicated with me effectively!”
Audrey and Carl N.
Kingston, NS · 2024 · Roof from 2023
GuildQuality“I really like the look of the roof after it was shingled. The crew was courteous and did a excellent job. There was.snow on the ground during the installation of the roof. The crew wasn’t able to clean up the grounds once the roof was installed. There was no communication to let me know that they would return at a later date to do a clean up. Looks great and really love it😊”
12 detailed ratings · Read the full survey →Roof completed December 20, 2023
“I really like the look of the roof after it was shingled. The crew was courteous and did a excellent job.”
“John was very knowledgeable and had great recommendations. Very friendly and professional.”
“Yes. All our questions were answered promptly.”
“The crew was great.”
“All my questions were answered promptly.”
“A job well done by all.”
“I am pleased with the material used.”
“A job well done.”
“There was no problems or issues there.”
“Yes I am more than pleased.”
“There’s is an issue with how the old shingles were throw off the roof and marked my railings. It is my understanding than the railings will be replaced in the near future.”
Christene K.
Weltons Corner, NS · 2024 · Roof from 2023
GuildQuality“The communication fell short of my expectations. We had a windstorm, and they did not put the underlay down correctly. It was installed with only a few nails, and we had to listen to it flapping all night.”
9 detailed ratings · Read the full survey →Roof completed January 18, 2024
“We were expecting the work in the spring and all of a sudden this guy showed up and wanted to drop off materials with no warning.”
“We only had the roof for a few weeks, so it is hard to say.”
Pamela and Chris M.
Kentville, NS · 2024 · Roof from 2024
GuildQuality“It is a great quality product and looks awesome. The installation went great. They could have improved with the cleanup. They did a great job. I am very happy with the product and the quality of the workmanship. It was great.”
12 detailed ratings · Read the full survey →Roof completed January 25, 2024
“It is a great quality product and looks awesome. The installation went great.”
Franco T.
Timberlea, NS · 2024 · Roof from 2024
GuildQuality“Make a more of an effort in cleaning up the property wen all work has been completed.”
11 detailed ratings · Read the full survey →Roof completed January 10, 2024
“Dealt with changing weather and were professional whenever a change was made”
“Some debris was left behind. Found quite a few nails in the backyard that were bent up”
“Dealt with weather delays in an acceptable time frame”
Larry M.
Timberlea, NS · 2024 · Roof from 2024
GuildQuality“They could have improved on communication during the project.”
12 detailed ratings · Read the full survey →Roof completed December 21, 2023
“There were some gaps in communication.”
“There were significant delays, mostly caused by weather.”
Gillian Barfoot and Janet B.
Rothesay, NB · 2024 · Roof from 2023
GuildQuality“They could have improved with the approval of installation plan”
12 detailed ratings · Read the full survey →Roof completed November 28, 2023
Chad O.
Beechville, NS · 2024 · Roof from 2023
GuildQuality“What a professional, hard working and friendly team. They arrived at my job on time and completed the roof job, despite the strong wind as stated. Any communication, or questions were answered promptly and to my satisfaction. Thank you”
Roof completed November 20, 2023
View the original Google review ↗Judi H.
Long Creek, PE · 2023 · Roof from 2023
Google“Product not as authentic looking as other imitation slate shingles product on the market. Interlok product too shiny and slippery looking. Salesperson said they use local crews for installing. Our crew came from Moncton, 2-3 hrs. drive away. Resulted in shortened workday and delays to the installation. Punctuality, problem resolution, safety.”
2 detailed ratings · Read the full survey →Roof completed October 3, 2023
Tony and Jane H.
Saint John, NB · 2023 · Roof from 2023
GuildQuality“Our likelihood to recommend will depend on how the roof performs over the first couple of years. We are pleased with the appearance of the roof and believe that it was a quality install however won’t really be able to gauge this until time passes and roof is tested by weather.”
2 detailed ratings · Read the full survey →Roof completed September 4, 2023
Christopher Grandy and Amy M.
Clyde River, PE · 2023 · Roof from 2023
GuildQuality“Communication and a better understanding of the customer's view of what quality is.”
1 detailed ratings · Read the full survey →Roof completed October 31, 2023
William and M.Anne S.
Quispamsis, NB · 2023 · Roof from 2023
GuildQuality“I love the roof and I think the profile is beautiful. They should have probably put down tarps on the ground to collect all the debris, then I think the cleanup would've been easier and better. In our province, we have had a lot of people come from Ukraine because of the war, and I was impressed that they had hired someone from Ukraine. It showed that they were corporate citizens. They are doing their share to help out, I guess. That pleases me when I see things like that.”
12 detailed ratings · Read the full survey →Roof completed November 23, 2023
“I love the roof and I think the profile is beautiful.”
“They didn't clean up after themselves as professionally as they should have, but everything else was wonderful. They left a mess in the gutters and didn't do a professional clean up job afterward.”
Peggy M.
Dartmouth, NS · 2023 · Roof from 2023
GuildQuality“I had this roofing installed on my house, in 1998. There was a problem once due to a hurricane. The damage was fixed quickly and professionally”
2 detailed ratings · Read the full survey →Roof completed November 20, 2023
Judith H.
Long Creek, PE · 2023 · Roof from 2023
GuildQuality“We really like our new install. So many neighbors have stopped by to ask more about the roofing product. The installers were fine-as-kind and were very experienced. Services: Roof installation”
Roof completed August 24, 2023
View the original Google review ↗Walter F.
Dartmouth, NS · 2023 · Roof from 2023
Google“I think Interlock Metal Roofing- Halifax did a wonderful job. Maybe communication at the beginning could have been better. Other than that, it was good.”
2 detailed ratings · Read the full survey →Roof completed August 31, 2023
“I will tell you in about 10 years whether I am satisfied with the quality of materials used.”
Jim O.
Sweetland, NS · 2023 · Roof from 2023
GuildQuality“They could have improved on keeping me informed of the start date on the project. I am happy with the final project.”
2 detailed ratings · Read the full survey →Roof completed July 15, 2023
“There were a few project delays.”
Ryan Redgrave and Kylie C.
Three Fathom Harbour, NS · 2023 · Roof from 2023
GuildQuality“They were good and friendly.”
See this roof ↗1 photo · Deep Charcoal Slate2 detailed ratings · Read the full survey →Roof completed September 26, 2023
“There were no problems.”
Steven and nancy H.
Dartmouth, NS · 2023 · Roof from 2023
GuildQuality“We got a guarantee on materials but no guarantee on wind damage”
1 detailed ratings · Read the full survey →Roof completed September 11, 2023
Wayne and madeline O.
Lilydale, NS · 2023 · Roof from 2023
GuildQuality“I was deeply insulted when asked to provide proof of payment for the final balance. I bought the best product on the market, waited months for an installation date (after paying the upfront deposit), I made the interim progress payment as requested (no proof of payment required) & made the final payment the day it was requested & the next day was asked for proof of payment like I'm some sort of chump who doesn't pay his account balance. Nice way to finish off the job!”
1 detailed ratings · Read the full survey →Roof completed September 30, 2023
Keith Copeland and Bonnie A.
Hampton, NB · 2023 · Roof from 2023
GuildQuality“Experience was good but the roof is very expensive. Most people do not want to pay the Interlock price when a cheaper, albeit, less inferior product is available (I.e. asphalt shingles). Advance notice of start date.”
2 detailed ratings · Read the full survey →Roof completed September 22, 2023
Gerald and Sue Ellen M.
New Glasgow, NS · 2023 · Roof from 2023
GuildQuality“Interlock Metal Roofing- Halifax could have improved on the finishing quality.”
1 detailed ratings · Read the full survey →Roof completed August 23, 2023
Martin B.
Halibut Bay, NS · 2023 · Roof from 2023
GuildQuality“Product is excellent and the finished job well done. Love the appearance! I love the finished appearance and look forward to many years of trouble free from the product.”
2 detailed ratings · Read the full survey →Roof completed August 21, 2023
“Product is excellent and the finished job well done.”
“We had a minor problem which was settled quickly.”
David Munroe and Carol F.
Waverley, NS · 2023 · Roof from 2023
GuildQuality“Roof looks great very professional Nail pickup after job completion According to my contract I am suppose to have snow guard above all entrances. I have none on the front.”
2 detailed ratings · Read the full survey →Roof completed September 8, 2023
Randy and Tracy R.
Voglers Cove, NS · 2023 · Roof from 2023
GuildQuality“It was handled in a timely manner. Everyone on site was professional and courteous. The look of the roof looks wonderful, and we're glad we picked them.”
1 detailed ratings · Read the full survey →Roof completed August 24, 2023
Walter and Karen F.
Dartmouth, NS · 2023 · Roof from 2023
GuildQuality“New InterlocK metal roofing, the product is amazing, the installation team of David and partner took their time and did a thorough excellent job. Very impressed with this group. People keep stopping at my house asking me about the roof. Very happy with this product. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value”
See this roof ↗3 photos · Black SlateRoof completed April 25, 2023
View the original Google review ↗Marco D.
Hammonds Plains, NS · 2023 · Roof from 2023
Google“Lots of good comments about the look of the new roof. No nails picked up until the end of the job. You should check for nails the same day the old roofing material is removed. I had to buy a magnet roller to do this because they did not being one with them.”
2 detailed ratings · Read the full survey →Roof completed September 1, 2023
“Lots of good comments about the look of the new roof.”
“Changed install date but did not communicate the change.”
Bruce M.
Dartmouth, NS · 2023 · Roof from 2023
GuildQuality“The sales rep explained the roofing process, answered all our questions and guided our choice of shingle profile and color. The installation crew were efficient and knowledgeable. We have no suggestions for improvement.”
See this roof ↗3 photos · Deep Charcoal Slate2 detailed ratings · Read the full survey →Roof completed August 21, 2023
“The unusual wet weather conditions caused a slight postponement.”
Clinton and Deborah W.
East LaHave, NS · 2023 · Roof from 2023
GuildQuality“They could improve on the finishing touches.”
12 detailed ratings · Read the full survey →Roof completed June 9, 2023
Laurence LeBlanc-Martin and Samuel J.
Coldbrook, NS · 2023 · Roof from 2023
GuildQuality“A few small issues with how the wall siding was left (not resolved), but overall quality job and good experience with the people involved.”
12 detailed ratings · Read the full survey →Roof completed April 20, 2023
David and Wanda D.
Hammonds Plains, NS · 2023 · Roof from 2023
GuildQuality“The product was great, but I have a couple of installation issues with the sub-contractor The sub-contractor was so backlogged that they were determined to do it quickly. Nor did they tell us it would be sub-contracted. Generally, it was a good experience. I went to the office and got good advice. The salesperson persuading me to pay extra for the extra strutting. The contractor said it wasn't necessary in the back of the house. It's a very old house. John said they would iron it out to make it completely flat. That didn't happen. I asked John if that wouldn't make it too tall for the skylights? He said no, we'd add flashing. This increased the price. The contractor said he didn't take into account that the skylights would have to be removed for that to be done. I had recorded my concerns and they decided they would absorb the extra costs, as it was John's mistake. They delayed a week, but they let us know. That was okay. They should not have damaged the skylights, however. The seams are not right.”
12 detailed ratings · Read the full survey →Roof completed April 4, 2023
“The product was great, but I have a couple of installation issues with the sub-contractor”
“He was knowledgeable but claimed things that weren't necessarily true.”
“The week before construction that tried to add $5,000 to the price, and I refused to pay.”
“They were professional. They were in too much of a hurry, however, and scratched our skylight glass.”
“One of the rows on the front of the house is offline. The skylights were scratched.”
“The general results is great, and it's a great-looking roof, but for the money I paid, it should have been spot-on.”
Nick and Liz D.
Little River, NS · 2023 · Roof from 2023
GuildQuality“Advance notice Overall very good experience”
12 detailed ratings · Read the full survey →Roof completed June 30, 2023
“Very little advance notice, otherwise good”
Kyle Meisner and Jamie S.
Malignant Cove, NS · 2023 · Roof from 2023
GuildQuality“I finally had my skylight replaced. They were quick and had the job done in about 4 hours. Cleaned up the mess and I am happy. Everything was great except the wait. Thanks. Positive: Quality Services: Skylight repair”
Roof completed May 10, 2006
View the original Google review ↗Margo W.
Chester, NS · 2023 · Roof from 2006
Google“We are happy with the roof!”
See this roof ↗1 photo · Tudor Brown Cedar Shingle1 detailed ratings · Read the full survey →Roof completed June 21, 2023
Alan and Barbara L.
New Glasgow, NS · 2023 · Roof from 2023
GuildQuality“We are very pleased! They are fabulous from start to finish! Interlock Metal Roofing-Halifax is absolutely wonderful and I would recommend them to everybody!”
12 detailed ratings · Read the full survey →Roof completed June 12, 2023
“We are very pleased!”
“The Interlock Metal Roofing- Halifax installation crew was absolutely organized and professional.”
“I am 100% satisfied with the quality of materials used.”
Leonard and Mary P.
Merigomish, NS · 2023 · Roof from 2023
GuildQuality“The Interlock product has competitive pricing with with high-end composite shingles, excellent sales and installation teams, material delivered and installed when promised, and they have great lifetime warranty backed by the material manufacturer which is transferable to the next owner of your home. On our house we have what are called "Scottish Dormers" which have three windows arranged in a bay window configuration; your new ridge pieces for the Slate style roofing are not well suited for use on the small corner ridges above the two side windows of this style of dormer.”
11 detailed ratings · Read the full survey →Roof completed April 30, 2023
“The Interlock product has competitive pricing with with high-end composite shingles, excellent sales and installation teams, material delivered and installed when promised, and they have great lifetime warranty backed by the material manufacturer which is transferable to the next owner of your home.”
“He showed up promptly and when he promised. Also all of the other milestone estimated dates he gave us were very accurate.”
“the crew showed up when promised and worked very hard for their entire time at site. I would add that the Team Lead (Dylan)was very courteous and knowledgeable about the product, and he showed great mentoring skills with the less experienced crew members.”
“Chris Wright was very good at comunicating as was”
“All very good as expected.”
“Problems with an existing original (35yr old) skylight were rectified by Will Johnson so that progress and schedule were not adversely affected”
Matt and Joan M.
Glen Haven, NS · 2023 · Roof from 2023
GuildQuality“I would be prepared to recommend this roof to friends but do not know of any that are thinking about re-roofing at present. If the roof is as good as we hope, then the recommendations to friends will flow for a good many years after our own roof was installed. This is a long term solution, so looking to get immediate responses is somewhat counter intuitive. For the short period of time we have had the roof, we are very pleased with it both in appearance and performance. Not that I can think of Very happy with the roof. Looks great and have had a number of positive comments from neighbors. While I appreciate your interest in your customers views, it seems little premature to do so immediately after the roof is installed. Maybe wait a month or two before the questionnaire, so that the customer has an opportunity to "live" with the new roof and may have more information and responses after a period of time.”
11 detailed ratings · Read the full survey →Roof completed May 17, 2023
“I would be prepared to recommend this roof to friends but do not know of any that are thinking about re-roofing at present. If the roof is as good as we hope, then the recommendations to friends will flow for a good many years after our own roof was installed. This is a long term solution, so looking to get immediate responses is somewhat counter intuitive. For the short period of time we have had the roof, we are very pleased with it both in appearance and performance.”
“John was always on time and answered all questions honestly.”
Stuart and Carol B.
Grande Pre, NS · 2023 · Roof from 2023
GuildQuality“Yes I would recommend. Increased communication by the crew to the home owner regarding progress, schedule based on weather. More attention to clean up. Although our experience was not perfect, we are very very happy with our roof. It looks amazing.”
12 detailed ratings · Read the full survey →Roof completed April 10, 2023
“Yes I would recommend.”
“A package was shipped to the house without our knowledge. It was returned in error”
“Materials arrived after the crew. The crew started by removing the old shingles from the garage so to not waste time.”
“Overall excellent work, missed a couple of places where the siding has not been snapped in back in place.”
“Still finding nails. Near the end of the job, we had a windstorm and materials were scattered all over the front yard.”
“They were missing parts to complete the job since the package was returned.”
“Took much longer than expected. We were not given a schedule upfront.”
Eugene and Anne R.
Grand Bay-Westfield, NB · 2023 · Roof from 2023
GuildQuality“none Our friends referred us and they received a bonus deposited to their bank”
See this roof ↗3 photos · Black Slate11 detailed ratings · Read the full survey →Roof completed April 25, 2023
“Greg was excellent, quick to respond to emails.”
“Crew were friendly, took their time and did a very thorough job.”
Marco and Denise D.
Hammonds Plains, NS · 2023 · Roof from 2023
GuildQuality“I would recommend ,without question ,your product to a friend, business or any historic heritage site. I cannot think of any that could be improved and if so it would be very minor. The Covenanter Committee realized that the cost to put an Interlock roof on a historic heritage church would be expensive but in the end we have a roof that will last the 50+ years and the looks and quality of the product have already garnered a lot of positive comments from the community members as well as general public. Don't forget us if any historic heritage building committees are looking for a referral because being a non-profit organization any monies we receive are more than greatly appreciated.”
12 detailed ratings · Read the full survey →Roof completed May 9, 2023
“I would recommend ,without question ,your product to a friend, business or any historic heritage site.”
“John Amirault was very punctual in all our dealings with him.”
“The whole Halifax team showed a lot of professionalism and courtesy towards us ....Covenanter Committee.”
“John Amirault and Will Johnstone always kept us informed effectively and punctually on all questions and matters.”
“William Johnstone and his crew did a very good job.”
“It was the only quality product approved by Nova Scotia Dept. of Heritage and Culture and nothing get worked on without their say so.”
“I can't say enough for the workers who did the project and to Will Johnstone for his leadership and help on the project as well.”
“It was kept a lot cleaner than some worksites I have seen.”
“They did in a very effective and professional manner.”
“They did and with John Amirault's help we were always kept informed in case of any changes.”
David Murphy and Gary D.
Grand Pre, NS · 2023 · Roof from 2023
GuildQuality“Yes. We have recommended the company on more than one occasion. Will continue to do so when the opportunity arises. Better office support of crew, re supplies. Great crew.”
See this roof ↗1 photo · Black Slate10 detailed ratings · Read the full survey →Roof completed May 26, 2023
“Yes. We have recommended the company on more than one occasion.”
Doug and MaryAnn H.
Lower Rose Bay, NS · 2023 · Roof from 2023
GuildQuality“The process was not always comfortable. The salesperson is usually the person representing the first experience with the company. In reality we had the salesperson come out a year before to give a quote the experience left us unimpressed so we did not move forward. A year later I filled out a request for a quote and was surprised it was the same salesperson. I thought it was a different company but I was mistaken. His demeanour was slightly improved during the initial stages of the quote process. But communication became an issue as the supply of materials delayed the job for almost a year. However, the saving grace was two fold. One the ongoing efforts by Gilles, to keep us informed on when the delayed materials would arrive and a possible start date. Two, the crew leader, Will and the work crew were exceptional. So if I was to recommend Interlock Metal Roofing Halifax to a friend, I would say be prepared to navigate a salesperson that may or may not meet your expectations. Know the costs are high but the metal roofing product is a very good one. I would also encourage them to ask more questions if they require any flat surfaces done. These materials are a disappointment. Not sure if there were other options. And time will tell with how well the material holds up. The bubbling is a concern from an appearance perspective, hopefully it does the job it is intended to do. Communication would be the area for improvement. Primarily from the salesperson. He didn’t always respond to emails or phone messages when there was a concern early on about material delivery. We ended up waiting almost year from the original quote on May 30, 2022 to an actual start date of late start date of mid April 2023. Another area of improvement was the processing of the down payment. Given the length of time it actually took to get the job done because of a long delay in securing materials, it felt unnerving to have given a $16,650.00 deposit and have no work done for almost a year. I will say that Gilles respond to all of my emails and reassured everything would work out. There were periods of time I had doubts and felt like we had been scammed which is not a good feeling when you are dealing with such large amounts of money. In the end the project was completed and we are grateful it all worked out. I have mentioned the concern with the bubbling of the material on the flat surfaces of the roof. If there is something that can be done or if we should be aware of what to monitor with that material, it would greatly appreciated. If you want to follow up with us feel free to call or email.”
12 detailed ratings · Read the full survey →Roof completed April 30, 2023
“The process was not always comfortable. The salesperson is usually the person representing the first experience with the company. In reality we had the salesperson come out a year before to give a quote the experience left us unimpressed so we did not move forward. A year later I filled out a request for a quote and was surprised it was the same salesperson. I thought it was a different company but I was mistaken. His demeanour was slightly improved during the initial stages of the quote process. But communication became an issue as the supply of materials delayed the job for almost a year. However, the saving grace was two fold. One the ongoing efforts by Gilles, to keep us informed on when the delayed materials would arrive and a possible start date. Two, the crew leader, Will and the work crew were exceptional. So if I was to recommend Interlock Metal Roofing Halifax to a friend, I would say be prepared to navigate a salesperson that may or may not meet your expectations. Know the costs are high but the metal roofing product is a very good one. I would also encourage them to ask more questions if they require any flat surfaces done. These materials are a disappointment. Not sure if there were other options. And time will tell with how well the material holds up. The bubbling is a concern from an appearance perspective, hopefully it does the job it is intended to do.”
“This was a challenge. It seemed like John was not a great communicator. Did not explain much about what would be done on the flat surfaces of the roof. He dropped by after the job was almost completed. We attempted to chat thru our ring doorbell but the connection wasn’t great. We haven’t heard from him since then. I suspect he is more interested in the next sale than actually getting feedback from a customer who has already paid in full.”
“The crew and crew leader were great. After a long process to actually start the project we were so grateful the crew we had were hard workers and showed up early and stayed late to get the job done in a timely manner.”
“There were challenges that were attributed to supply delays but overall the communication was acceptable. I appreciated the ongoing updates of the status of when supplies were being delivered and the eventual start date of the job.”
“Great crew! Every crew could learn from the work ethic of this group of guys.”
“The metal portion absolutely. However, the material used on the flat sections of the roof does not seem great.”
“The metal roofing section appear to be done well. The flat sections, again, are bubbling up.”
“Thankfully, the crew was as hard working as they were.”
James Gray and Gordon A.
Lunenburg, NS · 2023 · Roof from 2023
GuildQuality“We contacted a few companies. Interlock came out and took a look; they were the only company to quote the stripping of the roof and put in a metal roof, and they had a good crew. Overall, we are very happy. I would suggest advanced notice as an improvement. Greg came out for the quote in October and said the installation would be in mid-May. We were contacted 24 hours before installation. Overall, we are happy with the experience.”
12 detailed ratings · Read the full survey →Roof completed May 29, 2023
“We contacted a few companies. Interlock came out and took a look.”
Christopher and Carrie W.
Windsor Junction, NS · 2023 · Roof from 2023
GuildQuality“We recently had our roof replaced. From the initial contact with Interlock/Maritime Metal Roofing through sales representative John through to the roof replacement work with Brendan and the rest of the roofing team; everyone was professional, helpful and responded to us in a very timely manner. The finished product looks excellent and the work site was left clean and tidy. This is a great company to work with.”
Roof completed April 28, 2023
Elaine S.
Chester Basin, NS · 2023 · Roof from 2023
“I finally had my skylight replaced. They were quick and had the job done in about 4 hours. Cleaned up the mess and I am happy. Everything was great except the wait. Thanks.”
Roof completed May 10, 2006
Margo W.
Chester, NS · 2023 · Roof from 2006
“I was told that the person that referred me Derek George would get a $500 referral check and I don't think he has gotten it yet I just want to make sure that he does”
11 detailed ratings · Read the full survey →Roof completed March 12, 2023
Mandy and Amanda A.
Yarmouth, NS · 2023 · Roof from 2023
GuildQuality“Clean up was not great, I did a lot of walking around property cleaning up sharp shards of metal and still doing so”
12 detailed ratings · Read the full survey →Roof completed February 13, 2023
“Should have kept bucket up on roof for cleaning up as they go-lots of sharp shards of metal blew off roof throughout job”
Chris and Sheri D.
Hammonds Plains, NS · 2023 · Roof from 2023
GuildQuality“Interlock could have improved on timeframe. More effective estimation of it and better communication of it.”
10 detailed ratings · Read the full survey →Roof completed February 2, 2023
“When it became delayed we had to contact them a few times.”
Mark and Tracy B.
Fall River, NS · 2023 · Roof from 2023
GuildQuality“Interlock Roofing could improve by providing a closer inspection to determine the proper terms for a particular roof. On the whole, I am happy with the roof. The original quote included 20 snow guards. The completed roof only had 17. After I pointed that out, they gave me a credit for the three snow guards. I do not know if that included the labor. There were some roofing nails left behind. I think I picked up half a dozen.”
See this roof ↗2 photos · Musket Grey Cedar Shingle12 detailed ratings · Read the full survey →Roof completed February 6, 2023
“The salesperson, John, was punctual with any meetings we had. But the company took 3 or 4 months to start after I submitted the deposit.”
“I specifically asked if the Interlock roof could go over the existing shingles. The salesperson misquoted.”
“The Mexican crew was especially wonderful. So was their foreman.”
“Interlock Roofing communicated with my contractor, and I think it was effective.”
“At this point, I am satisfied with the quality of the workmanship. But there was a leak. It was fixed very quickly.”
“I am not happy with the timeline.”
“The leak was diagnosed and repaired quickly.”
“Interlock Roofing has a backlog of customers to satisfy.”
MJ S.
Mahone Bay, NS · 2023 · Roof from 2023
GuildQuality“They could have improved on their communication. They did not provide accommodations for the crew, they had to travel over tow and a half hours to get to me.”
11 detailed ratings · Read the full survey →Roof completed December 4, 2022
Patrick M.
Merigomish, NS · 2023 · Roof from 2022
GuildQuality“We'd recommend the base product; there were serious shortcomings in communication, timing and timelines, and some minor finish quality and overall value issues. Have the courtesy and professionalism to respond to phone messages from the client in a timely manner; provide project related updates on an ongoing basis - even if they're disappointing to hear by the client. It is perfectly understandable that labor and material shortages - pandemic or otherwise caused - place challenges on contractors, and weather and other factors delay outdoor projects, but effective and courteous communication is necessary to maintain a sustainable, professional reputation.”
11 detailed ratings · Read the full survey →Roof completed November 26, 2022
“We'd recommend the base product; there were serious shortcomings in communication, timing and timelines.”
“There were serious gaps in communication.”
“Yes, the crew worked hard and were neat, organized, and respectful of the property.”
“Not even close.”
James and Kathryn S.
Mill Village, NS · 2023 · Roof from 2022
GuildQuality“Had interlock installed on our last home 10 years ago and we were very pleased with the product so we decided that we’d do it again. It’s on the expensive side for sure but it’s a great product. Have no complaints When we first called Interlock roofing we were put in contact with a gentleman by the name of John Reeves. He certainly didn’t show any interest in selling us a roof. My husband even told him that he made it sound like we couldn’t afford the product. I then contacted interlock again to ask for a different person to deal with. That’s when we were referred to Greg Wright/Chris Wright and our experience was positive from then on. Had we not known the product we would likely not have purchased it due to our experience with Mr. Reeves.”
11 detailed ratings · Read the full survey →Roof completed September 30, 2022
“Had interlock installed on our last home 10 years ago and we were very pleased with the product so we decided that we’d do it again. It’s on the expensive side for sure but it’s a great product.”
“Great crew! Hard working bunch of guys. Very professional.”
“They were a bit slow getting here for the first part but understandable as it’s been a very busy year in the construction business. The crew that came was definitely worth waiting for.”
Matthew and Chantal A.
Middle Musquodoboit, NS · 2023 · Roof from 2022
GuildQuality“Installation time, took 3 weeks to finish the roof”
11 detailed ratings · Read the full survey →Roof completed October 22, 2022
Darren and Sherry S.
Bible Hill, NS · 2022 · Roof from 2022
GuildQuality“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value So we needed roof repairs after losing a large section of our asphalt shingles went missing. The insurance company offered to provide us with a new asphalt roof basically!”
See this roof ↗1 photo · Black SlateRoof completed October 28, 2022
Don F.
Digby, NS · 2022 · Roof from 2022
“Very satisfied with the professional I dealt with None”
11 detailed ratings · Read the full survey →Roof completed November 1, 2022
“Very satisfied with the professional I dealt with”
Jean Paul L.
Shediac, NB · 2022 · Roof from 2022
GuildQuality“Heather did not want her comments shared. The biggest issue was with communication in regards to a time line of work to be done.”
See this roof ↗3 photos · Black Slate11 detailed ratings · Read the full survey →Roof completed October 28, 2022
“Heather did not want her comments shared.”
“More effective communications in regard to a timeline is needed.”
“The crew head was efficient but had no crew to help him.”
“The work was to start in July and did not begin until October.”
Gary Baxter and Heather C.
Cheggogin, NS · 2022 · Roof from 2022
GuildQuality“Just remember communication is key…I don’t want this to reflect the work and the professionalism as we are 100% satisfied with the work and the dealings”
12 detailed ratings · Read the full survey →Roof completed October 14, 2022
Lois S.
Long Reach, NB · 2022 · Roof from 2022
GuildQuality“Great service- professional and true to what is communicated. No unexpected surprises! I would recommend this company and will use them in the future”
11 detailed ratings · Read the full survey →Roof completed September 17, 2022
Wendy Karen J.
Head of Saint Margarets Bay, NS · 2022 · Roof from 2022
GuildQuality“Respect your work environment as little was given to my place. Still finding nails to date. Was over charged for snow guards, was quoted 15 only 11 installed. Decorative box-return corners in front where never installed, but was stated on my quote.”
12 detailed ratings · Read the full survey →Roof completed September 7, 2022
“Replyed to all my questions promptly.”
“He seemed to know what he was talking about.”
“Mike the local guy was very professional about everything.”
“Was given a time line of early July, then it was middle August. Got a call from the roofer in September at 5pm saying can we do the install the next morning.”
“Roofers didn't clean my gutters, broke a part of my pool. A piece of roofing came down and hit my stored car and cut my car cover.”
“Material seems to be of good quality.”
“They missed resecuring flashing on the front of the house. I had to caulk gaps in the flashing.”
“Somewhat clean. Nails where everywhere including in my pool.”
“Other than the problems noted.”
“Mike came out and fixed my problems.”
“Quote says 10-12 weeks. Actual time line was 18 weeks.”
Greg and Stephanie P.
Middle Sackville, NS · 2022 · Roof from 2022
GuildQuality“Our new roof looks very clean and modern, and we love it! The best part is we will never have to do it again, so although it costs more up front, it lasts way longer than a traditional roof so it's not that much more in the long run. It has the look of slate tiles, but has the durability and longevity of metal. The crew was skilled and polite and cleaned up after installation. They were great to work with. We couldn't be happier. Positive: Professionalism Services: Roof installation”
Roof completed August 15, 2022
View the original Google review ↗Rebecca C.
Hammonds Plains, NS · 2022 · Roof from 2022
Google“Positive: Professionalism, Quality, Responsiveness Fiona hurricane aftermath on PEI. I had an Interlock shingle roof installed in 2013. The roof survived the wrath of Fiona incredibly well..only a tiny amount of damage to the ridge vent… which was amazing considering during Fiona, I thought the entire house might collapse. The second incredible thing was that three days after I contacted the company to repair the minor ridge vent damage, they were in my yard and fixed it. I am so grateful for all this company has done. Heartfelt THANKS!!!!! Services: Roof installation, Roof damage repair, Roof repair”
Roof completed June 13, 2013
Diane W.
Blooming Point, PE · 2022 · Roof from 2013
“I dealt with Interlock Roofing through Maritime Permanent Roofing here in Nova Scotia. I found that from the sales process, through the scheduling process, and the installation process, every company employee I dealt with was professional, courteous and very helpful. They answered dozens of questions I had. My wife and I were both very satisfied with how that process unfolded. I really do not know if I could make any suggestions for improvement. They were extremely accommodating at every step in the process. We entertain a lot. I took a small piece of shingle, and the clips, and the attachment, out of the refuse left on the ground. I took that for demonstration purposes.”
10 detailed ratings · Read the full survey →Roof completed September 19, 2022
“every company employee I dealt with was professional, courteous and very helpful”
“They used my language.”
“Unbelievable installation crew”
“very efficient in the cleanup”
“There were some delays”
Stephen and Barb D.
River Ryan, NS · 2022 · Roof from 2022
GuildQuality“Once the job was started everything was very good. Workmanship of installers very good and finished job looks better than we expected. Salesperson (John) could have been better at keeping us informed about the delays in starting.”
11 detailed ratings · Read the full survey →Roof completed August 17, 2022
“Once the job was started everything was very good. Workmanship of installers very good and finished job looks better than we expected.”
Andy S.
Blandford, NS · 2022 · Roof from 2022
GuildQuality“Interlock Roofing could have given a realistic start and finish date. They could have better communicated where we were along the line. I am very happy to have a roof over our heads. It has a 50-year guarantee. I am 75 years old, so I really don't need the 50 year guarantee. But, it is very nice.”
12 detailed ratings · Read the full survey →Roof completed August 26, 2022
“John Amirault overpromised.”
“Some employees of Interlock Roofing were better than others.”
“If I called the local office, it rang in British Columbia.”
“The crew were delightful young men who knew what they were doing.”
“Interlock Roofing made promises for June, and it went in at the end of August.”
Wade G.
Lunenburg, NS · 2022 · Roof from 2022
GuildQuality“Communication about start date. Cleanup. There are pieces of the old roof on exterior window sills and around my property.”
12 detailed ratings · Read the full survey →Roof completed August 22, 2022
Jane G.
Halifax, NS · 2022 · Roof from 2022
GuildQuality“Materials need to be protected from wind damage and cardboard boxes don’t cut it”
11 detailed ratings · Read the full survey →Roof completed June 30, 2022
Blair and Heather L.
North Lake, PE · 2022 · Roof from 2022
GuildQuality“They overestimated and we had about 600 square feet left of material.”
11 detailed ratings · Read the full survey →Roof completed June 17, 2022
Paul and Nancy P.
Shediac Bridge, NB · 2022 · Roof from 2022
GuildQuality“I was perfectly satisfied.”
11 detailed ratings · Read the full survey →Roof completed July 9, 2022
“They were delayed because of Covid.”
Jason Burke and Emily K.
Hubbards, NS · 2022 · Roof from 2022
GuildQuality“Responded more promptly with my questions about start date.”
12 detailed ratings · Read the full survey →Roof completed July 31, 2022
Peter Fright and Eileen F.
Lunenburg, NS · 2022 · Roof from 2022
GuildQuality“I am very happy with the roof especially the look of the interlocking shingles. I highly recommend Interlock Roofing to anyone looking for a new roof. None Very happy with the results”
11 detailed ratings · Read the full survey →Roof completed June 30, 2022
“I am very happy with the roof especially the look of the interlocking shingles. I highly recommend Interlock Roofing to anyone looking for a new roof.”
“It was easy to tell that the crew knew what they were doing. They worked very well together. They were really genuinely nice guys as well. Can’t say enough about them.”
“Love the look.”
David and Rosemary H.
Donkin, NS · 2022 · Roof from 2022
GuildQuality“I would highly recommend this company for any roofing project. The crew was efficient and timely”
See this roof ↗1 photo · Copper Penny Slate12 detailed ratings · Read the full survey →Roof completed July 9, 2022
“I would highly recommend this company for any roofing project.”
Jim H.
Granville Ferry, NS · 2022 · Roof from 2022
GuildQuality“Sales person could have followed up and perhaps come to job site to see how things were going. We were spending ALOT of money and it would have been nice to have him check in and perhaps communicate issues we had with the installation crew.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2022
“Disappointed in communication. Once deal was made, there was no follow-up.”
“We had to reach out several times to find out when work would be done.”
“Will was good. He had trouble getting a full crew.”
“There was a lot of sharp metal pieces and nails all over the yard.”
“Late starting job, and due to employee issues, there were delays.”
Earle and Shelly A.
Truro, NS · 2022 · Roof from 2022
GuildQuality“Very accommodating when changes were required. Clean up of site. We are very pleased with the finished product.”
12 detailed ratings · Read the full survey →Roof completed June 7, 2022
“Very accommodating when changes were required.”
“Clean up of site could be improved upon. Crew appeared to be pressed for time”
Robert and Barb W.
Dartmouth, NS · 2022 · Roof from 2022
GuildQuality“Better communication around install dates/times.”
11 detailed ratings · Read the full survey →Roof completed July 18, 2022
Andrew and Nicole N.
Pentz, NS · 2022 · Roof from 2022
GuildQuality“Positive: Professionalism, Quality, Responsiveness Love our new roof. The entire team was all very professional. The installers showed up and worked through hot days. Looking forward to not having to think about replacing our roof again! Service: Roof installation”
Roof completed July 25, 2022
Sidney P.
Debert, NS · 2022 · Roof from 2022
“We own a property close to salt water so we were looking for a product without exposed fasteners and one that could handle the high winds. We had a couple of companies bid on the job and decided to go with Maritime Permanent Roofing. The estimator (Greg) was very personable and explained the entire process start to finish. The installers were very professional and hard working. We are pleased with the job they did and happy with the look of the new roof. Lots of compliments from family and friends. Services: Roof installation”
Roof completed March 31, 2022
View the original Google review ↗Bernard Y.
Head of Chezzetcook, NS · 2022 · Roof from 2022
Google“We ordered our new roof in the Spring 2021 and it was finished spring 2021. There were delays due to heavy bookings by the installers and an unfortunate error in trimming.”
12 detailed ratings · Read the full survey →Roof completed May 31, 2022
Garry and Katie H.
Hubley, NS · 2022
GuildQuality“The system of Interlock Roofing and the staff can be highly recommended to anyone who asks about our roof.”
See this roof ↗2 photos · Musket Grey Cedar Shingle10 detailed ratings · Read the full survey →Roof completed May 31, 2022
Brian and June H.
Mill Village, NS · 2022
GuildQuality“Very professional staff to work with ..I have recommended interlock roofing to my friend… None We are very pleased with our roof and we will continue to refer you to friends”
11 detailed ratings · Read the full survey →Roof completed May 13, 2022
Michael Nicholson and Audrey B.
Middle Sackville, NS · 2022
GuildQuality“Very professional Nothing. Experience shows. Beautiful roof. Glad I did it.”
12 detailed ratings · Read the full survey →Roof completed May 13, 2022
Jan V.
Whites Lake, NS · 2022
GuildQuality“Would definitely recommend Communicating the start date. Returned to clean up yard. Very happy with the installation team and end project”
12 detailed ratings · Read the full survey →Roof completed April 7, 2022
Rene and Toni F.
Hammonds Plains, NS · 2022
GuildQuality“We were as impressed with the quality (skills and personalities) of our installers (David & Sagan) as with the product Communication ... see above related to start date ... but also still outstanding re roof jack costs for house painting ... Overall very satisfied with the result, our roofs satisfy all our expectations and our installers exceeded our expectations”
12 detailed ratings · Read the full survey →Roof completed April 22, 2022
“We were as impressed with the quality (skills and personalities) of our installers (David & Sagan) as with the product”
“... and always very responsive”
“If John couldn't answer a question directly, he followed up quickly and professionally”
“We are still waiting on a response for temporary roof jacks to enable house painting later this year”
“All this plus careful and considerate, thorough and always in good humour”
“Five star plus for our installers Dvid and Sagan”
“The roof was originally scheduled for completion by the end of March before we went away ... but was completed three weeks later. That said, it was not a great problem ... the weather was the major factor”
Peter and Linda R.
Blue Rocks, NS · 2022 · Roof from 2022
GuildQuality“Better satellite imagery that might more correctly estimate flat roof pitch and better examination of existing skylights or at least suggesting those in place might not be compatible.”
12 detailed ratings · Read the full survey →Roof completed April 16, 2022
Julia P.
Kingsburg, NS · 2022 · Roof from 2022
GuildQuality“cover up external heat pumps with protective tarp for protection from falling debris”
See this roof ↗1 photo · Deep Charcoal Slate12 detailed ratings · Read the full survey →Roof completed March 24, 2022
David Lars N.
Kentville, NS · 2022 · Roof from 2022
GuildQuality“I was very pleased with how they did the job and everything is fine.”
1 detailed ratings · Read the full survey →Roof completed March 9, 2022
Siggi ; John M.
East River Point, NS · 2022
GuildQuality“The fact that more money was asked for after the job had started re the old shingles.( this is a very old trick to pull on old people).”
12 detailed ratings · Read the full survey →Roof completed March 17, 2022
Wayne Miller and Leonore M.
East Gore, NS · 2022
GuildQuality“The snow guards on the roof were not put in the proper places.”
12 detailed ratings · Read the full survey →Roof completed March 14, 2022
“I am still waiting for Interlock Roofing to get back to me on a particular issue.”
“I am still waiting for Interlock Roofing to address and resolve problems. There is an issue, and they have to get back to me.”
Dave H.
Middle Sackville, NS · 2022 · Roof from 2022
GuildQuality“Very professional from start to finish. A well suited and time proven roofing system in our changing environment of extreme hot summers and high winds year round. They were great in every way. Just a pleasure to have do the job.”
11 detailed ratings · Read the full survey →Roof completed March 14, 2022
“Very professional from start to finish. A well suited and time proven roofing system in our changing environment of extreme hot summers and high winds year round.”
“There was a misunderstanding regarding the ridge vent that was to be installed, they came back after full payment was made within the week and made it right.”
David S.
Maders Cove, NS · 2022 · Roof from 2022
GuildQuality“This is not about Interlock, but I was very annoyed to get a phone call from Guild Quality about this survey at my work phone number.”
11 detailed ratings · Read the full survey →Roof completed February 21, 2022
Braden and Charlotte G.
Lunenburg, NS · 2022
GuildQuality“When they ordered the supplies, they missed something and that backed up our installation date.”
12 detailed ratings · Read the full survey →Roof completed February 22, 2022
Susan d'Entremont and Cory F.
Lower Wedgeport, NS · 2022
GuildQuality“I am very satisfied with the job. I'm very satisfied. I like the color. I paid by check. I would like to know if I would be provided a receipt. I never got anything. I gave the boss the check and that's all I know.”
12 detailed ratings · Read the full survey →Roof completed February 21, 2022
Donna and Philip L.
Lower West Pubnico, NS · 2022 · Roof from 2022
GuildQuality“Interlock Roofing had a number of issues along the way, but the issues were resolved. If someone approached me about the job, I would tell them the good and the bad.”
12 detailed ratings · Read the full survey →Roof completed January 18, 2022
Mary Lou H.
Herring Cove, NS · 2022
GuildQuality“Once the sales contract was signed we didn’t have any further contact from John. Whether it was him or customer service it would have been nice to get a monthly update on where our job was in the queue. Our existing roof was in poor condition and we had some concern about whether it would last until the new roof was installed”
10 detailed ratings · Read the full survey →Roof completed January 7, 2022
“I think the delays were pandemic related but it was a little hard to get an answer on when our roof was scheduled.”
Zachary Farrar and Corrie P.
Montague Gold Mines, NS · 2022 · Roof from 2022
GuildQuality“Addressing the concern I had following the completion of the project which is the miss lined television.”
12 detailed ratings · Read the full survey →Roof completed December 31, 2021
“My television satellite dish was miss lined following the installation of the Roof , and that has not been addressed till today.”
Vaughan and Janet R.
Upper Cape, NB · 2022 · Roof from 2021
GuildQuality“The materials used are of good quality and professionally installed. Very pleased with the completed work.”
11 detailed ratings · Read the full survey →Roof completed January 19, 2022
Yvette R.
Berwick, NS · 2022
GuildQuality“They could have sent me pictures of the progress. The job was nice and easy!”
11 detailed ratings · Read the full survey →Roof completed December 6, 2021
Bert and May P.
Pugwash, NS · 2022
GuildQuality“My expectations fell short because they didn't come on the start day they promised. I would like to share that they would call me through a 1-800 number and wouldn't return my calls.”
11 detailed ratings · Read the full survey →Roof completed December 14, 2021
Dale and Solange H.
St-Hilaire, NB · 2022 · Roof from 2021
GuildQuality“John your sales representative was very professional and was very punctual getting back to us if we had questions regarding installation and pricing Very pleased with completed installation. Our interlock roof looks awesome.”
12 detailed ratings · Read the full survey →Roof completed December 15, 2021
Colin and Coreen M.
Sydney, NS · 2022
GuildQuality“Communication!!!”
12 detailed ratings · Read the full survey →Roof completed January 8, 2022
“Yes, Greg was great to dela with!”
“This project took weeks. The crew disappeared for weeks at a time and we were given no idea when/if they would be back.”
“Everyone was friendly and the work looks great! The communication was the big issue.”
“No, they were late and the job was not completed in a timely manner!”
Susan H.
Fredericton, NB · 2022 · Roof from 2021
GuildQuality“There was a delay of the start date and they started a day later. The communication could have been a little better on that. We used them before and were happy with them.”
12 detailed ratings · Read the full survey →Roof completed November 6, 2021
Serge Babinaeu and Carole P.
Shediac Cape, NB · 2021 · Roof from 2021
GuildQuality“Very professional and dedicated personnel!”
12 detailed ratings · Read the full survey →Roof completed November 28, 2021
“Very professional and dedicated personnel!”
Mathias and Regina G.
Martins Brook, NS · 2021 · Roof from 2021
GuildQuality“While we are pleased with the quality of the roofing itself we ran into issues which will be described below. Better communication all around keeping us in the loop before I pushed them to do better with updates.”
12 detailed ratings · Read the full survey →Roof completed October 31, 2021
Gary and Sue P.
Yarmouth, NS · 2021
GuildQuality“I would have liked more communication. Once the job started, it went quickly.”
11 detailed ratings · Read the full survey →Roof completed November 5, 2021
“We went 4 and half months with no communication after giving them our deposit, my wife sent two emails and made a phone call with no results, and then I made a call into the office, and they replied quickly that time.”
“While they were working it was great, but after completion the cleanup was not good.”
“The contract stated that from the date I signed it, the job would start in 8 weeks or less, but we went 4 months without hearing from them.”
Joshua and Laura C.
Torbrook West, NS · 2021 · Roof from 2021
GuildQuality“Very professional and friendly crew all around. High quality service, product, and outcome. Looks outstanding and we are thrilled that it is permanent! N/A N/A”
12 detailed ratings · Read the full survey →Roof completed November 12, 2021
Chris and Tammy M.
Dartmouth, NS · 2021 · Roof from 2021
GuildQuality“The crew at my house were phenomenal - such a good crew. They were easy to get along with. I get so many compliments on my roof. It's the prettiest roof in town! There were really no areas where they could improve. It was great. They were quick, professional, and clean. This crew who came to my house were amazing - they really were. We are 110 percent satisfied.”
12 detailed ratings · Read the full survey →Roof completed December 7, 2021
“The crew at my house were phenomenal - such a good crew.”
“I had no problems.”
Sonja and Jonathan E.
Lockport, NS · 2021 · Roof from 2021
GuildQuality“Generally good experience. Hard to evaluate what the future problems may be? Stayed off my lawn with heavy trailer.”
12 detailed ratings · Read the full survey →Roof completed October 24, 2021
Rodrigue and Suzanne L.
Church Point, NS · 2021
GuildQuality“They were always asking about payment, I had already sent in payment, so it became a bit annoying. We are happy with the installation.”
See this roof ↗1 photo · Copper Penny Slate12 detailed ratings · Read the full survey →Roof completed November 8, 2021
David Ho and Marissa M.
Wolfville, NS · 2021 · Roof from 2021
GuildQuality“Its pricey, but we were extremely happy with our finished roof and glad we made the choice for Interlock. Many of our neighbors have commented positively about the roof, and I have had people literally pull over in their cars to complement it when I am working in the front yard.”
12 detailed ratings · Read the full survey →Roof completed October 31, 2021
“Its pricey, but we were extremely happy with our finished roof and glad we made the choice for Interlock. Many of our neighbors have commented positively about the roof, and I have had people literally pull over in their cars to complement it when I am working in the front yard.”
“John was readily available and really on top of things. He was our first contact and we had a very positive experience and a sense of confidence in the product he was representing.”
“John met with us to go over how the process work and explain the product to us, patiently and readily answering all our questions.”
“No issues.”
“No issues.”
“In particular, the crew foreman seemed to be very organized and on top of the crew.”
“It looks top notch.”
“It appears to my untrained eye to be very well done. My friends who are much more knowledge assure me that it is.”
“Terrific clean up once the job was complete. Safe and secure at the end of each work day until the job was finished.”
“Terrific clean up once the job was complete.”
“There were no issues to resolve - although the promotional sign has yet to be collected two months later.”
“Any delays were mostly due to overrun from the house projects preceding the roofing.”
Ronald Fraser and Megan C.
Truro, NS · 2021 · Roof from 2021
GuildQuality“The product is definitely better than asphalt or fiberglass shingles. The schedule should have been confirmed without me having to escalate to head office. The job site clean up was disappointing, we picked up over 100 nails and various debris.”
12 detailed ratings · Read the full survey →Roof completed September 13, 2021
“The product is definitely better than asphalt or fiberglass shingles.”
“The original sales process went smoothly. When it came to booking, it was problematic.”
Jeannie Davenport and Werner F.
Timberlea, NS · 2021 · Roof from 2021
GuildQuality“I think on demonstrating the materials to be used and explaining how they would be used would be one thing they could improve on. Potentially having a bit better information when working with other trades, like the house was also being sided just prior to them doing the roof, so that is something they could improve on. Other than that, they were pretty good. On a whole, I'm very pleased with it.”
12 detailed ratings · Read the full survey →Roof completed September 8, 2021
“There were some scheduling issues because of the weather.”
Ed de G.
Overton, NS · 2021 · Roof from 2021
GuildQuality“Job was superb and would highly recommend the product and service provider!”
12 detailed ratings · Read the full survey →Roof completed October 13, 2021
John and Karen N.
Richibucto Road, NB · 2021 · Roof from 2021
GuildQuality“changes to the installation schedule must be communicated proactively and early, staying on the job, keep job site clean, installation crow 2 trainees out of 4, Excellent job on the chimney from Mike”
12 detailed ratings · Read the full survey →Roof completed October 14, 2021
Ivan and Lisa W.
Antigonish, NS · 2021 · Roof from 2021
GuildQuality“Just time frame, but I don't think that was their fault. Very well satisfied!”
12 detailed ratings · Read the full survey →Roof completed August 31, 2021
Blake H.
New Ross, NS · 2021
GuildQuality“None that I could see. My Contractor Kemal Debly dealt with them and was very pleased.”
12 detailed ratings · Read the full survey →Roof completed August 31, 2021
Nicole M.
Upper Loch Lamond Rd, NB · 2021 · Roof from 2021
GuildQuality“The project was delayed for two month after the start date, and I had to call several times. The first crew, worked for one day and then quit on us.”
12 detailed ratings · Read the full survey →Roof completed August 29, 2021
Barbara B.
Lunenburg, NS · 2021
GuildQuality“Excellent work....house looks fantastic!!”
12 detailed ratings · Read the full survey →Roof completed August 20, 2021
Ken Eisner and Tina M.
Lunenburg, NS · 2021
GuildQuality“Great looking and solid product (& accessories) as well as a professional installation crew. The warranty information is unclear, and a laymen's version should be provided. I was unclear about why a separate install warranty of 10 years is provided, when it was my understanding that the product is warrantied for my lifetime (50 years transferable - non-prorated) for as long as I own the home. I was advised that the install warranty is specific to workmanship, but it seems to me that this should be a contract between the installing contractor and Interlock, rather than a warranty for me. I would expect Interlock to resolve product / workmanship issues for the duration of my warranty, since it is why Interlock chooses the installing contractors, and since the longevity of the product is closely related to its installation.”
11 detailed ratings · Read the full survey →Roof completed June 8, 2021
“Great looking and solid product (& accessories) as well as a professional installation crew.”
“Yes, although one comment is that I would have appreciated a little more communications about expected start / end times.”
“Overall, yes. Only comment is related to the sales punctuality - I had the materials in my driveway, but it wasn't clear to me when the crew would be here to start, until the day of when I received a phone call as they were driving from Moncton.”
“Didn't really have a firm schedule - I was happy to have them take as long as was necessary to complete the job properly.”
Yannick and Suzanne G.
Upper Kingsclear, NB · 2021 · Roof from 2021
GuildQuality“Interlock Roofing has an excellent product and is very competitive for a "lifetime" metal roofing solution. Well worth the extra costs for a superior product.”
12 detailed ratings · Read the full survey →Roof completed July 1, 2021
“Interlock Roofing has an excellent product and is very competitive for a "lifetime" metal roofing solution. Well worth the extra costs for a superior product.”
“There were a few issues on completion of the project, such as extra costs for additional work that were not discussed nor explained by the construction crew but they were very satisfactorily resolved when discussed with John Amirault.”
“The crew was very prompt and courteous and with a complicated chimney flashing job sought the necessary help from their superiors in Halifax and the final product seems to be very satisfactory. Cleanup of roofing material chips was less than thorough, but the second crew with Steve did a very good job.”
“The crew was a bit sloppy with the discard of the cut aluminum chips.”
“The only outstanding issues were very effectively resolved by John Amirault.”
Calvin Piggott and Judy M.
Middleton, NS · 2021 · Roof from 2021
GuildQuality“While interlock roofng s more expensive than other options, the quality of product and workmanship is worth it. It has already been tested by wind and rain and lived up to expectations.”
11 detailed ratings · Read the full survey →Roof completed July 27, 2021
“While interlock roofng s more expensive than other options, the quality of product and workmanship is worth it. It has already been tested by wind and rain and lived up to expectations.”
Gary and Elizabeth B.
Hubbards, NS · 2021 · Roof from 2021
GuildQuality“We are completely satisfied with the product and installation. Ensure that the client is notified of the installation date.”
11 detailed ratings · Read the full survey →Roof completed July 14, 2021
Francis and Dawn Michelle M.
Dartmouth, NS · 2021
GuildQuality“We were impressed with the Interlock design, sales support, and conscientiousness of installers. No changes needed Despite a pandemic and family death leave for the installers, the project went remarkably well.”
11 detailed ratings · Read the full survey →Roof completed July 24, 2021
Barry and Nancy W.
North Sydney, NS · 2021
GuildQuality“My experience for the first time was pretty good everything fell in place just like the salesman said the roof looks really nice None really”
See this roof ↗3 photos · Colonial Brown Slate12 detailed ratings · Read the full survey →Roof completed July 31, 2021
Donald J.
Enfield, NS · 2021
GuildQuality“My installation was done professionally and so far, it is operating well. I have not had it long enough to tell. I was going to contact Interlock because I have not received my warranty paperwork yet.”
10 detailed ratings · Read the full survey →Roof completed June 10, 2021
Michael L.
Parkers Cove, NS · 2021
GuildQuality“Positive: Professionalism, Punctuality, Quality We had a metal roof installed on my home and shed using the copper penny cedar shingle product. We are not only impressed with the product but also the installation. The installers were a father-and-son duo and were very meticulous. They took three full days to complete the job. We could not be more pleased with the result. Service: Roof installation”
Roof completed July 14, 2021
Francis M.
Dartmouth, NS · 2021 · Roof from 2021
“We had our house done 4 years ago and our garage was nearing it's life expectancy of the asphalt shingles, so we decided to match with the house. It looks awesome! I can't think of a single thing.”
12 detailed ratings · Read the full survey →Roof completed June 17, 2021
Claude and Margie G.
Heatherton, NS · 2021
GuildQuality“I would suggest interlock look for another company that represent them.”
12 detailed ratings · Read the full survey →Roof completed June 6, 2021
Perry and Teresa J.
Harbourville, NS · 2021
GuildQuality“I have recommended Interlock to several neighbors, Anne Doran, Terry Greenslaw, and Gillian Trueman.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2021
“I have recommended Interlock to several neighbors, Anne Doran, Terry Greenslaw, and Gillian Trueman.”
Susan H.
Kingsburg, NS · 2021 · Roof from 2021
GuildQuality“I am a retired construction person. I understand difficult construction procedures or set up. It was $4000 extra for my difficult staging procedure. Took 4-5 hours for clamp and tube to be set up on both sides of the house and a 30 ft aluminum plank spanning the steep back yard of the building. Did not really justify the extra coast. I’m not complaining. I agreed to the extra. I was willing to pay for the quality, warranty and look of that type roof that only Permanent Roof has. In the first 4-5 days of starting the project many people stopped to ask who was doing the work. My house is extremely high vis King St Bridgewater. There was at least 2 people that perched Interlock Roofing Systems that I gave your number to. I did my bit to promote your product. I love the idea that I won’t have to worry about another roof when I become elderly. I would have hoped the installation could have been a little more professional. I know from past experiences you do not tear things apart to make it look straighter because quality suffers. The old fellow said ‘’ Leave good enough alone” but the truth is take your time and do it right the first. Listed above Question #1 should have been answered here. Regards Gordon”
See this roof ↗1 photo · Black Slate11 detailed ratings · Read the full survey →Roof completed April 20, 2021
“I am a retired construction person. I understand difficult construction procedures or set up. It was $4000 extra for my difficult staging procedure. Took 4-5 hours for clamp and tube to be set up on both sides of the house and a 30 ft aluminum plank spanning the steep back yard of the building. Did not really justify the extra coast. I’m not complaining. I agreed to the extra. I was willing to pay for the quality, warranty and look of that type roof that only Permanent Roof has. In the first 4-5 days of starting the project many people stopped to ask who was doing the work. My house is extremely high vis King St Bridgewater. There was at least 2 people that perched Interlock Roofing Systems that I gave your number to. I did my bit to promote your product. I love the idea that I won’t have to worry about another roof when I become elderly. I would have hoped the installation could have been a little more professional. I know from past experiences you do not tear things apart to make it look straighter because quality suffers. The old fellow said ‘’ Leave good enough alone” but the truth is take your time and do it right the first.”
“Were pushed to finish guickly and guality suffered”
“I really like the quality of underlayments, look of aluminum panels and installation procedure and willing to pay big money for that look. With that much money involved you would think the quality of the installation should match the quality of the materials.”
“Some aluminum panels were bent by walking on during instillation. Some starter strips were short, bent and out of alinement. The siding was not protected during stripping and was marked by falling asphalt shingles.”
“Safety was good. A lot of small debris was not picked up. The was a lot of nails left behind. Large vacuum cleaner would solve future issues”
“Siding was not clipped back after unclipped for stage bracing all four locations”
“2 weeks off original scheduling”
Gordon B.
Bridgewater, NS · 2021 · Roof from 2021
GuildQuality“Of all the companies I talked with, Interlock Roofing was the only one that identified up front the ventilation/moisture problem I had in my attic.”
12 detailed ratings · Read the full survey →Roof completed April 20, 2021
Carol M.
Lunenburg, NS · 2021
GuildQuality“Definitely recommend Interlock Roofing. The installers were hardworking, conscientious and cleaned the job site every day. Have someone from interlock walk with client to ensure everything is to their satisfaction.”
12 detailed ratings · Read the full survey →Roof completed May 31, 2021
Dean and Tryphina W.
Lake Echo, NS · 2021
GuildQuality“We are very pleased with the result.”
12 detailed ratings · Read the full survey →Roof completed June 13, 2021
Catherina de Vries and Franciscus S.
Elmsdale, NS · 2021 · Roof from 2021
GuildQuality“The workers. They were swearing a bit and we could hear them in our home.”
11 detailed ratings · Read the full survey →Roof completed May 12, 2021
Jesse Hulsman and Kristy M.
Fall River, NS · 2021
GuildQuality“I already have. The way the flashing is cut into the house. Good product and I like the product. They done a real good job on both jobs!”
11 detailed ratings · Read the full survey →Roof completed May 11, 2020
“I already have.”
Jim and Sandra H.
Granville Ferry, NS · 2021
GuildQuality“It was great.”
11 detailed ratings · Read the full survey →Roof completed March 16, 2021
Christopher Wallace and Rebecca H.
Halifax, NS · 2021 · Roof from 2021
GuildQuality“High quality, good looking product. Durability will be the real test.”
12 detailed ratings · Read the full survey →Roof completed October 9, 2020
William Reyno and Janine M.
Halifax, NS · 2021
GuildQuality“Excellent product and excellent experience.”
11 detailed ratings · Read the full survey →Roof completed April 30, 2021
James F.
Murray Corner, NB · 2021 · Roof from 2021
GuildQuality“The cleanup and the communication with the installers could have been better.”
See this roof ↗1 photo · Deep Charcoal Slate12 detailed ratings · Read the full survey →Roof completed March 21, 2021
Mike P.
Kentville, NS · 2021 · Roof from 2021
GuildQuality“The re-application of siding needed improvement, as well as some of the tile installs. Some of the tiles don't look like they were installed the same way as others that look right. I'd like to have someone come out to our house and assess the quality. I love the material, the roof looks good, though some of the panels and tiles are questionable. They didn't pick up every nail but an attempt was made. The installers were nice, kind, courteous, professional and easy to talk to. Overall, the work quality was good. The majority of the roof looks fantastic. Perhaps I don't know any better.”
See this roof ↗1 photo · Deep Charcoal Slate12 detailed ratings · Read the full survey →Roof completed April 26, 2021
“Some panels look installed better than others. It looks like some are rusty.”
“Some panels look rusty.”
Glen and Brittany C.
Eastern Passage, NS · 2021 · Roof from 2021
GuildQuality“I think they did everything they could. They did pretty well. They were the best construction crew I've had on my property. They could have had a 100% clean-up rate and I would give them a 95 %. That is the only thing they could have done better. The guys are really good. The cleanness I've ever had. They did a great job!”
12 detailed ratings · Read the full survey →Roof completed April 24, 2021
“There weren't any problems to resolve.”
Gabrielle Beaulieu and Stephen C.
Bridgewater, NS · 2021 · Roof from 2021
GuildQuality“Excellent explanation of the product and how it is installed. We have no concerns and are very pleased with our experience The entire process was a pleasant experience and I continue to tell people about you”
12 detailed ratings · Read the full survey →Roof completed March 31, 2021
Wayne and Donna S.
Weltons Corner, NS · 2021
GuildQuality“I was really happy with the job. They were fast and clean. It looks fabulous I have no complaints they were fast and good! I can't say enough good things about them. I was really impressed with the job they did. It was miserable weather and it was done in two days. They started one day and by 3 pm the next afternoon they were done. They never left a trace behind, besides the roof. I kinda wanted them to leave that.”
12 detailed ratings · Read the full survey →Roof completed March 29, 2021
“I was really happy with the job. They were fast and clean. It looks fabulous”
“They were good and they came exactly when they said they would.”
“Yes, he was knowledgeable and helpful regarding my project.”
“Interlock Roofing had excellent communication!”
“I didn't have any problems and I am sure they would have resolved problems.”
Phil Brewer and Nathalie G.
Rothesay, NB · 2021 · Roof from 2021
GuildQuality“Everything was great. I don't see any area that requires improvement.”
12 detailed ratings · Read the full survey →Roof completed March 24, 2021
Anthony and Ann Marie C.
Lincoln, NB · 2021 · Roof from 2021
GuildQuality“Everything was done as promised. The crew was professional and friendly. I'd really like scalloped slate-like shingles for the rest of my roof.”
12 detailed ratings · Read the full survey →Roof completed February 28, 2021
Brian Franzen and Ying G.
Port Maitland, NS · 2021
GuildQuality“I was really, really surprised about the service from Interlock Roofing. The guys were friendly, left the place clean and everything was really good. I liked it. I am happy I did it right.”
12 detailed ratings · Read the full survey →Roof completed January 29, 2021
Dieter C.
Karsdale, NS · 2021
GuildQuality“The price is a little too costly for most people imo. Use the same crew that was used n this job. They were fantastic. So far , except for the chimney leak, all seems to be fine.”
10 detailed ratings · Read the full survey →Roof completed October 21, 2019
“The price is a little too costly for most people imo.”
Ben and Heather M.
Maitland, NS · 2021
GuildQuality“Communication...see above.”
10 detailed ratings · Read the full survey →Roof completed January 18, 2021
Louise Lindsay and Andy B.
Shelburne, NS · 2021
GuildQuality“I'd say my house has the nicest-looking roof on my street. The choice of patterns and colors is really a nice feature. It's worth it if you can afford it. The company is much more professional than any local contractor (and I talked to several). It feels strange always calling a toll-free number during Pacific time for any concerns. After we signed the contract, we were expecting to have local contact person. Thank you for the opportunity to give feedback!”
12 detailed ratings · Read the full survey →Roof completed December 31, 2020
“I'd say my house has the nicest-looking roof on my street. The choice of patterns and colors is really a nice feature. It's worth it if you can afford it. The company is much more professional than any local contractor (and I talked to several).”
“John was great to deal with. Trustworthy. Quick to return calls, answer questions, etc.. Followed covid guidelines. I wish all salespeople were like him.”
“I wish I had a direct local phone number for when there were issues with the deliveries of materials and dumpster.”
“The crew did quality work and showed up in all kinds of weather and even on holidays. But they didn't seem totally professional. They didn't introduce themselves when they arrived, just started putting scaffolding up. Seemed like they didn't really want to be there. They also smoked up one Friday afternoon. There wasn't much coordination with the dumpster and delivery truck. The delivery drivers spent much time waiting on the street because the crew went somewhere, so the drivers asked me to call and figure out when they were coming back.”
“We had a big rainstorm yesterday and nothing leaked, so I guess it works!”
“All the roofing quality looks really great. Our only concern was a small (one foot wide) gap next to where the chimney was removed and it was open to the attic. We had to cover it ourselves to keep the rain out until someone comes to take down the rest of the chimney. It's difficult to describe.”
“They seemed to try to keep it clean as they worked. We had a big snowfall a couple days before the end of the job, so we can't see if there's much debris left on the ground under the snow. Unfortunately, two weeks after the job was finished, the dumpster is still in our yard, even though I've called twice to get it picked up.”
“It looks great and we get a lot of compliments on the roof. Every day, several cars stop in front of the house to take a photo of the sign or copy down your number.”
“Still waiting for the dumpster to get removed after two weeks.”
“John estimated 6 weeks with good weather before the job could start. Even though the weather was really bad (rainy) it only took 8 weeks for the crew to show up. They worked over the holidays and had it done in about a week and a half, which seemed reasonable. We were very impressed. Compared to local contractors (who are difficult to get ahold of and take many months or years to start roofing jobs) the process went fast as lightning.”
Angela Thibodeau and Kawai H.
Sackville, NB · 2021 · Roof from 2020
GuildQuality“The product looks great and if 'everything they say about it is true,' and why wouldn't it be, what's not to love! Hammer more softly.... kidding. I believe in the product and expect to be happy with it in the long run!”
10 detailed ratings · Read the full survey →Roof completed January 8, 2021
Mitchell Veinott and Sheila M.
Labelle, NS · 2021
GuildQuality“Quality product, quickly and professionally installed. No improvement required. Great experience, love our beautiful new roof, greatly improves the look of our home.”
12 detailed ratings · Read the full survey →Roof completed December 30, 2020
“Quality product, quickly and professionally installed.”
“Arrived early.”
“Very knowledgeable, was a major help with choosing style and color.”
David and Jill B.
East River Point, NS · 2021 · Roof from 2020
GuildQuality“More communication for pricing or add on jobs Referal by”
See this roof ↗1 photo · Deep Charcoal Slate12 detailed ratings · Read the full survey →Roof completed October 30, 2020
Eric Bouffard and Melissa W.
Hebron, NS · 2021
GuildQuality“We would be pleased to recommend Interlock Roofing to anyone. We chose the Cedar Shake profile and are delighted with the results. The roofing material is high quality and the expertise of the installers is indisputable. We very much appreciated the fact that there were no expensive ‘surprises’ during the installation. The whole job was completed on time and on budget.”
12 detailed ratings · Read the full survey →Roof completed December 7, 2020
“We would be pleased to recommend Interlock Roofing to anyone. We chose the Cedar Shake profile and are delighted with the results. The roofing material is high quality and the expertise of the installers is indisputable.”
“In light of the travel restrictions surrounding Covid-19, Ted Jarvis was not able to visit our property personally. He arranged to meet with us via Zoom and we found his presentation informative and geared specifically to our project. We particularly appreciated his efforts to work within our budget as much as possible.”
“Every question we had was answered right away.”
“Great crew — no one was ever idle and they all seemed to know exactly what needed to be done.”
“The installers were highly skilled and very polite and respectful. They appeared to take genuine pride in doing a good job, and we are greatly impressed by the outcome!”
“Absolutely love the look of our Cedar Shake roof. It has character!”
“Considering the pitch of our particular roof and all the fussy little nooks and crannies, re-roofing it is not for the faint of heart. Also, due to the age of the house it was discovered that the attic ventilation was not up to current Building Code and would not be sufficient for the installation of an Interlock product. Ted Jarvis was unable to travel from Ontario to Nova Scotia himself to work out a possible alternative, so Gilles Bourgeois visited the property and fortunately was able to recommend a workable option. We had to install baffles in the attic and then the Interlock installers were able to strip, strap and re-plywood the portion of roof necessary to insure sufficient movement of air. We very much appreciated that dedication to doing the job right.”
“Everything went as scheduled”
Tim Saxton and Elizabeth J.
Truro, NS · 2020 · Roof from 2020
GuildQuality“I was happy to see that the work was done effectively, the installers were well-informed, courteous and did quality work. Very pleased! I had the dumpster in my driveway for 13 days which was rather inconvenient.”
11 detailed ratings · Read the full survey →Roof completed November 17, 2020
Yvette R.
Berwick, NS · 2020
GuildQuality“I liked the product but I did not like the service or how things were handled. Their finance person was quite rude and made derogatory comments to other employees. Despite the installers, the experience was awful. The other staff was rude and lacked good communication skills.”
12 detailed ratings · Read the full survey →Roof completed November 6, 2020
Chris Foley and Julius R.
Port Medway, NS · 2020
GuildQuality“Inspect the next day in daylight.”
11 detailed ratings · Read the full survey →Roof completed November 15, 2020
Frederick Pye and Marlinda M.
Dartmouth, NS · 2020
GuildQuality“issues above Not at this time”
12 detailed ratings · Read the full survey →Roof completed November 21, 2020
Paul and Inese A.
Victoria Vale, NS · 2020
GuildQuality“We love the new roof, it looks great and provides peace of mind.”
11 detailed ratings · Read the full survey →Roof completed November 6, 2020
Kevin and Lisa L.
Bridgewater, NS · 2020 · Roof from 2020
GuildQuality“Great product and super people.”
11 detailed ratings · Read the full survey →Roof completed November 18, 2020
“Great product and super people.”
Alison and Roger S.
Granville Ferry, NS · 2020
GuildQuality“I think they could've done better with the communication about the beginning of the project.”
11 detailed ratings · Read the full survey →Roof completed October 9, 2020
“We were given a timeline of 6- 8 weeks, but we had to contact them to find out when they were coming rather than them reaching out to us.”
“We were given a timeline of 6- 8 weeks, but we had to contact them to find out when they were coming rather than them reaching out to us.”
Thom and Karen F.
Quispamsis, NB · 2020 · Roof from 2020
GuildQuality“High quality, good looking product. Durability will be the real test. My only caution to potential clients is to stay on top of the contract details and any changes agreed upon by the installation manager.”
12 detailed ratings · Read the full survey →Roof completed October 9, 2020
William Reyno and Janine M.
Halifax, NS · 2020
GuildQuality“I thought the areas around the house would have been cleaner. There were many pieces left and lots of the roofing nails left behind. The job was done very quickly and we love the look of the house.”
11 detailed ratings · Read the full survey →Roof completed October 20, 2020
Loralinde Trachsel and Matthew A.
Nictaux, NS · 2020
GuildQuality“I had to buy new skylights which cost me about an extra thousand.”
12 detailed ratings · Read the full survey →Roof completed October 31, 2020
Dave MacDougal and Marion S.
Brazil Lake, NS · 2020
GuildQuality“There is nothing that I can think of. I am fully satisfied and happy with my project.”
11 detailed ratings · Read the full survey →Roof completed October 4, 2020
Wendy Scanlan and Kastriot H.
Pictou, NS · 2020 · Roof from 2020
GuildQuality“More than pleased with the work they did! Everything went beautifully and we are very pleased.”
12 detailed ratings · Read the full survey →Roof completed October 16, 2020
“More than pleased with the work they did!”
Leo and Helen V.
Mahone Bay, NS · 2020 · Roof from 2020
GuildQuality“I had sent a detailed review that the building crew took with them.”
9 detailed ratings · Read the full survey →Roof completed June 11, 2020
“After the contract was signed never heard from him for months, no updates”
“The head office communicated satisfactorily”
“The crew was great, were approachable and worked professionally, very pleased with their work.”
“Not at first and the project was done a year after it was suppose to.”
Sandra W.
Central Argyle, NS · 2020 · Roof from 2020
GuildQuality“We are delighted with our new metal roof. We frequently receive compliments about how well it suits the style of our house. We were very impressed with every aspect of the contract from the first contact with the salesperson to the completion, clean- up of the site and quality control follow-up. The salesperson was very fair in the negotiations over price, the work crew were outstanding and in three days we had a stunning roof that will last our lifetime. Totally recommend these people - you won’t be disappointed. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value”
Roof completed October 16, 2019
View the original Google review ↗Wendy O.
Lunenburg, NS · 2020 · Roof from 2019
Google“I really love the product. I thought there could be improvement on web search quality.”
12 detailed ratings · Read the full survey →Roof completed September 14, 2020
“I really love the product.”
Grant and Katrina L.
Victoria Beach, NS · 2020
GuildQuality“We love our roof! They were efficient and hard working. They got our project completed very quickly and we're very happy.”
12 detailed ratings · Read the full survey →Roof completed October 1, 2020
“We love our roof!”
Alan D.
Labelle, NS · 2020 · Roof from 2020
GuildQuality“We will recommend them to anyone looking to invest in their home. I don't think they could improve, just keep on what your doing! We committed to a large investment in mere seconds, but the end result is timeless. We are so glad to have this roof forever,”
12 detailed ratings · Read the full survey →Roof completed September 27, 2020
“We will recommend them to anyone looking to invest in their home.”
“John not only sold us a roof, but an investment in our property. Very well done, Thank you!”
“Amazing job, answered all our questions. They kept the jobsite very clean and finished on time.”
“The roofing tiles are impressive and look like they will outlast the 50 year warranty.”
“The roofing tiles are well made and the installers, Steven and Andrew are 1st class Craftsmen!”
“Very professional crew, they quickly got about their business and worked diligently all day.”
“Yes they did, well within the 6 weeks and pretty much at the 4 week mark.”
Robert and Valerie B.
Shediac, NB · 2020 · Roof from 2020
GuildQuality“We were pleased with the young guys that did the roof. They certainly knew their job, and it was definitely all about the roof. We've had a lot of people drive by and comment on the roof.”
12 detailed ratings · Read the full survey →Roof completed September 4, 2020
Murray Crouse and Linda E.
RR 3 Lunenburg, NS · 2020
GuildQuality“A call or email prior to the date of installation would have been nice. I will definitely recommend the team I dealt with and look forward to using the same material on my garage that I’m currently building.”
11 detailed ratings · Read the full survey →Roof completed September 9, 2020
“I dealt with Bob”
Blair Wright and Rebecca C.
Yoho, NB · 2020 · Roof from 2020
GuildQuality“The roof is gorgeous! I am very happy with the finished product.”
11 detailed ratings · Read the full survey →Roof completed August 25, 2020
Andrew and Jennifer W.
Rothesay, NB · 2020 · Roof from 2020
GuildQuality“They could do what was agreed upon”
12 detailed ratings · Read the full survey →Roof completed August 28, 2020
Douglas Schofield and Melody P.
Bear River, NS · 2020 · Roof from 2020
GuildQuality“The price made me step back a bit because it's certainly a large factor, so I had to weigh the cost to value. Otherwise, I'm very satisfied. It leaves a peace of mind knowing that the chimney is done and you've got a good, secure roof.”
11 detailed ratings · Read the full survey →Roof completed August 1, 2020
Larry M.
Yarmouth, NS · 2020
GuildQuality“We love our new roof and have no regrets. The installers were professional and very conscientious and didn’t leave any mess behind. We love the look of the new roof and have had many compliments from neighbors. But the best part is no longer having to worry about the roof during periods of heavy wind!”
See this roof ↗3 photos · Tudor Brown Cedar ShingleRoof completed May 22, 2018
View the original Google review ↗Michele M.
Dartmouth, NS · 2020 · Roof from 2018
Google“I was pleased with the 2nd crew that came out. They did a good job. They did a good job. I like my roof.”
12 detailed ratings · Read the full survey →Roof completed August 31, 2020
“I was pleased with the 2nd crew that came out.”
Cecil M.
Tusket, NS · 2020
GuildQuality“Try to be more accurate on start times Dealing with Maritime Permanent Roofing has been a good experience from start to finish .”
11 detailed ratings · Read the full survey →Roof completed August 31, 2020
Peter and Patricia B.
Chester Basin, NS · 2020
GuildQuality“All was fine The roofing crew did not abide the safety rules of N.S. Did not have safety lines attached to them in case of a slip or other accident that could happen”
12 detailed ratings · Read the full survey →Roof completed June 18, 2020
Geralg Battist and Julie F.
Merigomish, NS · 2020 · Roof from 2020
GuildQuality“We would recommend Interlock Roofing because the crew were friendly, hard-working, and worked with us to find solutions to low slope roofing meeting our wood shingled walls and venting on main roof.”
See this roof ↗1 photo · Musket Grey Slate12 detailed ratings · Read the full survey →Roof completed June 23, 2020
John and Gloria B.
Lunenburg, NS · 2020
GuildQuality“There were only 2 crew members and they were worked very hard. More more could have gotten the job done better. The brochure that John gave us showed that a lot of homes had white starter strips. What arrived was a starter strip that was gray. We were informed that they didn't have white starter strips. We ended up hand painting all 38 strips ourselves.”
12 detailed ratings · Read the full survey →Roof completed August 10, 2020
“There was poor communication when trying to figure out when the project would start. We were told they would start the first weekend of august. Friday they called and told us it would be they said Monday or Tuesday but no one came until Wednesday. It was impossible to get a hold of anyone while Chris wright was on vacation.”
“The installer burned holes in the membrane on the flat roof. There was a valley on the edge of the roof.”
“I did about 90% of the cleaning myself.”
Merrill and Louise L.
Canaan, NS · 2020 · Roof from 2020
GuildQuality“Completed a new roof on major part of my house in 2012, was undecided if i would remove the add on.... 2019 decided to complete the roof on the add on ....WOW, was able to get the same roof featuring a slat look. Original from 2012 looks identical to the new one. Both look like they are brand new... Could not be happier with this company. Positive: Responsiveness, Punctuality, Quality, Value”
Roof completed August 1, 2011
View the original Google review ↗Kathleen L D.
Plympton, NS · 2020 · Roof from 2011
Google“I dont see where they could have improved at all. We were told they were going to do a drone video of the home and we did not like that idea. Other than that it was amazing. The job was done quickly.”
12 detailed ratings · Read the full survey →Roof completed July 1, 2020
Lynda M.
Kings Head, NS · 2020 · Roof from 2020
GuildQuality“trith Will Johnston”
12 detailed ratings · Read the full survey →Roof completed July 20, 2020
“knowledgeable but not helpful”
“Did not like treatment from parent company”
Elke Ibrahim and Ray M.
Glace Bay, NS · 2020 · Roof from 2020
GuildQuality“Communication fell short, with respect to giving us a heads up before they came.”
11 detailed ratings · Read the full survey →Roof completed July 28, 2020
Brian Adams and Marine C.
Dartmouth, NS · 2020
GuildQuality“More immediate feedback.Chris Best roofing product on the market without a doubt.”
12 detailed ratings · Read the full survey →Roof completed July 27, 2020
Doug I.
Smiths Cove, NS · 2020
GuildQuality“We love the look of our roof, and were pleased with the installation.”
12 detailed ratings · Read the full survey →Roof completed June 18, 2020
“We love the look of our roof, and were pleased with the installation.”
Bruce and Cindy W.
Rawdon, NS · 2020 · Roof from 2020
GuildQuality“Interlock Roofing has very good service! Some of the issues were on our end and some were on their end. I am just waiting for them to complete the job but overall it has been a 5-star job.”
10 detailed ratings · Read the full survey →Roof completed June 24, 2020
“Interlock Roofing has very good service!”
“Greg was great, yes, he was punctual.”
“They had to borrow some of my equipment.”
“They just showed up and dumped materials in my yard so I had to clean that up myself.”
“I am just waiting on one thing to be completed but everything else has been 5 stars.”
Justin Hoyt and Jillian D.
Hubbards, NS · 2020 · Roof from 2020
GuildQuality“We were totally treated like VIP's by both the Sales dept. and the installation crew. Would we do this again? YES. I see no need for them to improve over what they do now. I believe you have a full appreciation of my satisfaction already.”
12 detailed ratings · Read the full survey →Roof completed June 15, 2020
“We were totally treated like VIP's by both the Sales dept. and the installation crew. Would we do this again? YES.”
“Greg was very professional in every sense of the word, and was always here when he indicated a time and day to see us.”
“He really knew his product. And he educated us to the point where we could make a proper decision to go forward.”
“Absolutely. Will Johnston and his assiciates did an extremely professional installation job.”
“Not a problem for us”
“One of the best install crews we have ever done business with.”
“Oh yes....”
“We cannot see even one deficiency and, we had an outbuilding roofed along with the main house.”
“Yes, the crew cleaned up the area as they went along.”
“We kept the company sign on our lawn for three weeks after the installation and have fielded many questions from friends and neighbors.”
“Only problem is, there are none!”
“Yes.”
John Green and Debbie M.
Dartmouth, NS · 2020 · Roof from 2020
GuildQuality“Cleanup of the year after completion (nails, Sharp pieces of aluminum)”
11 detailed ratings · Read the full survey →Roof completed June 15, 2020
Andrew and Jill B.
Hampton, NB · 2020 · Roof from 2020
GuildQuality“They were so fast, I can't think of any areas they could improve. They were professional and knowledgeable. I like what I saw.”
See this roof ↗1 photo · Deep Charcoal Slate11 detailed ratings · Read the full survey →Roof completed June 8, 2020
Erich and Karin K.
Morden, NS · 2020
GuildQuality“1. Start date notification.2) A walk around before departure to ensure any concerns are addressed. The above noted comment relates to the very last piece completed and we did not see the result until after the team had left.”
11 detailed ratings · Read the full survey →Roof completed May 25, 2020
“Mostly. The roofing material is great. The team had to cut approximately 3” of cedar shake siding to install flashing. They covered with a long board, paint matched very well, but the replacement piece looks very sloppy and unprofessionally finished - not at all what I would expect for a finishing detail on a $40K job. I plan to forward a photo to Greg Wright.”
“With the exception of the above noted comment.”
“With the exception of the above noted comment.”
Randall Keith and John T.
Utopia, NB · 2020 · Roof from 2020
GuildQuality“Have A siding contractor remove and reinstall the siding properly This company has a great product, You should start taking visa for payments. Cheques are primitave and a month is way too long to be waiting for my cheque to be cashed.”
12 detailed ratings · Read the full survey →Roof completed May 11, 2020
Mike and Tracy S.
Quispamsis, NB · 2020 · Roof from 2020
GuildQuality“I think Interlock Roofing can work on their pricing.”
9 detailed ratings · Read the full survey →Roof completed May 24, 2020
Shyamala and Seshadri S.
Halifax, NS · 2020
GuildQuality“Would have liked for an inspection of the work done by the contractor to have been conducted by Interlock themselves. Great product and looks sharp.”
12 detailed ratings · Read the full survey →Roof completed May 14, 2020
Jules and Kary M.
Beaver Bank, NS · 2020
GuildQuality“They could have improved on their occupational health and safety.”
12 detailed ratings · Read the full survey →Roof completed April 10, 2020
“The metal was very thin but I'm not sure how thick I thought it would be.”
“We are finding a lot of screws and nails. I am hoping they are not coming out.”
Mark P.
Bridgewater, NS · 2020 · Roof from 2020
GuildQuality“I don't know about improvements; I'm very pleased, all the way through.”
12 detailed ratings · Read the full survey →Roof completed April 25, 2020
Kelton M.
Havelock, NS · 2020
GuildQuality“None. Professional, courteous, friendly, organized. Everyone I met was a pleasure to deal with. Thank you.”
12 detailed ratings · Read the full survey →Roof completed April 26, 2020
Wayne C.
Halifax, NS · 2020 · Roof from 2020
GuildQuality“If it's not broken don't fix it ..the were all great we were very satisfied Your company is one of the few we have been totally satisfied with”
12 detailed ratings · Read the full survey →Roof completed April 19, 2020
Cameron and Janis A.
Granville Ferry, NS · 2020
GuildQuality“No, I was completely satisfies and happy with the job done--I can think of no areas that need improving.”
11 detailed ratings · Read the full survey →Roof completed April 25, 2020
Harold and Benita D.
Lake George (Aylesford), NS · 2020 · Roof from 2020
GuildQuality“Great company, I just wish they would have taken a credit card for more of the cost. Looks great and would certificate of completion and warranty certificate. Thanks. Also they stated followup would happen when it becomes warmer, I would like to know possible dates. Thanks”
12 detailed ratings · Read the full survey →Roof completed March 30, 2020
Margaret(Peggy) Sieban and Robert L.
Harbourville, NS · 2020 · Roof from 2020
GuildQuality“I would highly recommend them. They were professional and had a great work ethic. The install crew did a great job. Everything was done perfectly. It went smoothly. They were quick and efficient.”
11 detailed ratings · Read the full survey →Roof completed April 29, 2020
“I had received great comments on how quickly and tidy they were.”
“I would highly recommend them. They were professional and had a great work ethic. The install crew did a great job.”
Nancy H.
Halifax, NS · 2020 · Roof from 2020
GuildQuality“It was quite happy. I was quite pleased with the end result.”
See this roof ↗1 photo · Tile Red Cedar Shingle11 detailed ratings · Read the full survey →Roof completed March 11, 2020
Derrick M.
Mahone Bay, NS · 2020 · Roof from 2020
GuildQuality“None”
12 detailed ratings · Read the full survey →Roof completed March 17, 2020
Gilles and Diane M.
East Jeddore, NS · 2020 · Roof from 2020
GuildQuality“I was surprised to not have a supervisor on-site to inspect the work. I had a hard time getting ahold of Bob to discuss the materials left on site. They could've communicated a little better at the end of the project. The service was good and the install team was open to any feedback I had to give them. They were very professional.”
12 detailed ratings · Read the full survey →Roof completed March 9, 2020
“I am still finding nails and debris in the snow that is melting.”
“We had a little issue with the billing process at the end and tiles left on-site.”
Ivan and Janice C.
Dieppe, NB · 2020 · Roof from 2020
GuildQuality“They were great. The roof is nice and we are happy.”
11 detailed ratings · Read the full survey →Roof completed February 16, 2020
“We have been finding lots of nails around.”
John and Laura M.
New Waterford, NS · 2020 · Roof from 2020
GuildQuality“Be more realistic with timeline for installation. When you can’t make you schedule communicate with us and keep us in the loop. The project was scheduled for Non 2019. The roof was installed March 2020 4.5 months lateHowever the roof was leak proofed when a leak developed which was a big plus”
12 detailed ratings · Read the full survey →Roof completed March 11, 2020
James N.
Wolfville, NS · 2020 · Roof from 2020
GuildQuality“Excellent experience, keep up the good work.”
12 detailed ratings · Read the full survey →Roof completed February 25, 2020
“Didn't run into any problems to solve.”
Will Haggerty and Caeleigh M.
Windsor, NS · 2020 · Roof from 2020
GuildQuality“Positive: Professionalism, Quality Showed up early on the agreed upon date and completed the job quickly in a professional manner. We are happy with our new shingles. Took a bit to get used to snow coming off of the roof. (Nice to not have snow building up over time.)”
Roof completed October 1, 2019
Robert C.
Bridgewater, NS · 2020 · Roof from 2019
“Only the above comments I have already made which are about more timely notice about when the crew would start and that I should call the Power Company.”
12 detailed ratings · Read the full survey →Roof completed March 6, 2020
“Communication was good overall but broke down a bit in one area. I was being told roof would happen within the next few weeks, and then a couple days later, the crew showed up at my home to start work. They also needed me to call the Power Company about the power line. It would have been better if I knew when the crew would come and had been asked to call the Power Company BEFORE the crew showed up. (Power Company didn't show up until after the crew had finished the side of the roof where the power lines were attached.)”
“See above comment. I was told the roof would be done within weeks, but then the crew showed up a couple days later. But is isn't a big deal.”
Anne Guy and Leo F.
Dartmouth, NS · 2020 · Roof from 2020
GuildQuality“I already have, and they are having a new roof installed next week None at all”
12 detailed ratings · Read the full survey →Roof completed March 12, 2020
“Joh definitely helped me make the final decision based upon the product and warranty”
“This experience was one of the few that I have had in recent years where the company kept me entirely in the loop with regards to timing, etc.”
“The crew was amazing - hard working, efficient and friendly”
“This was not an issue at all as I had no problems”
“I already have, and they are having a new roof installed next week”
Sheila T.
East Lawrencetown, NS · 2020 · Roof from 2020
GuildQuality“They could have improved on their office staff communication with the customer. I would get the follow-up paperwork: receipt, job number, and warranty information.”
12 detailed ratings · Read the full survey →Roof completed January 27, 2020
“I tried to get ahold of them prior to the contract and they didn't replay to my emails. I got information from the actual contractor.”
“I'm waiting for the receipt of the payment. I still need the job warranty certification number yet.”
“They were a bit late.”
Neil C.
Wolfville, NS · 2020 · Roof from 2020
GuildQuality“I cannot remember if John had explained whether we needed a catch for the snow on our veranda roof.”
12 detailed ratings · Read the full survey →Roof completed December 18, 2019
“Our schedule was weather dependent.”
Eric Zscheile and Karen F.
Belmont, NS · 2020 · Roof from 2019
GuildQuality“Doing the work sooner. We signed the contract in March 2019 and the roofer didn't show up until late Octorber 2019 One day Jacob and his helper showed up for work at 10 am and left for lunch at 12 pm, not coming back to work until 2:30 pm and leaving for the day at 4 pm. A few weeks later Jacob finally came back to finish the job and worked solely by himself. Worked quite late everyday to catch up. He could have really used a trained helper.”
12 detailed ratings · Read the full survey →Roof completed November 5, 2019
Mark Haynes and June B.
Boylston, NS · 2020 · Roof from 2019
GuildQuality“Absolutely the best construction project I've ever had.Great sales experience,installation technicians and support staff made this an enjoyable project for my wife and I. We will recommend your services and will do business with your team againjohn was very A REAL TEAM OF PROFESSIONALS!!!!!!”
See this roof ↗1 photo · Copper Penny Cedar Shingle12 detailed ratings · Read the full survey →Roof completed December 20, 2019
Hugh W.
Pentz, NS · 2020 · Roof from 2019
GuildQuality“Great quality,we are very pleased with the roof.”
12 detailed ratings · Read the full survey →Roof completed November 26, 2019
Tim and Betty H.
Centreville, NS · 2020 · Roof from 2019
GuildQuality“We can't believe how quiet our metal roof is. It's a fantastic product besides, but the quietness is amazing.”
12 detailed ratings · Read the full survey →Roof completed October 24, 2019
“Our initial query took about three months for a response, but after that response time improved to acceptable. We didn't have any issues specific to Greg Wright, this rating is based on the slow initial response and a few glitches in the financing/scheduling process. We weren't in a hurry, so none of the issues were a particular problem, but punctuality was not a strength.”
Lisa Auld and Brian L.
Fredericton, NB · 2019 · Roof from 2019
GuildQuality“We were happy with the whole thing except the change in price.”
12 detailed ratings · Read the full survey →Roof completed October 21, 2019
“Unfortunately the barn type building needed to have top of roof leveled and as you see in our contract that was included ,but when the crew arrived they could not level it so they did the house and small shed. This cost us an additional $1150. Ouch Also we were told the new crew to fix the shed roof would be here on Thursday Oct 10 and when no one showed up by Oct 15 , I called John and we had two guys here on Oct 16.”
“They certainly try .Anything I asked them to check they did efficiently.”
“Except for the delay in our shed as mentioned above”
John MacDonald and Ann Y.
Pictou, NS · 2019 · Roof from 2019
GuildQuality“Nothing that I can think of”
12 detailed ratings · Read the full survey →Roof completed October 29, 2019
David and Natalie M.
Dieppe, NB · 2019 · Roof from 2019
GuildQuality“I found calling the national number somewhat frustrating. I would much prefer a local contact. I learned the exact date of the roofing project when Will arrived on a Friday afternoon and began setting up scaffolding. I had been told a week earlier that the start would be in 7-10 days. We had been waiting since Spring so I didn’t know if that would happen until Will arrived.I thought the crew was fantastic. All skilled and extremely hard working. We are very pleased with the results. I have not received a receipt for our full payment. I have not received a warranty. I need documentation for my home insurance provider.”
12 detailed ratings · Read the full survey →Roof completed November 7, 2019
Glenn Ginther and Kim P.
Halifax, NS · 2019 · Roof from 2019
GuildQuality“Thank you - we are very pleased!”
12 detailed ratings · Read the full survey →Roof completed October 16, 2019
Gregg and Wendy O.
Lunenburg, NS · 2019 · Roof from 2019
GuildQuality“Nov 1, 2019 — Posted on HomeStars.com Maritime Metal Roofing used a sub contractor from Edmonton, Alberta. It became obvious why this company was selected for this job. Our 3500 sq. foot roof was installed in two days and as promised, another perfect installation! These guys know what they are doing and it shows in their work. I will insist on using this particular company when our other building need to be re-roofed. Nov 9, 2022 — Posted on Google Critical: Responsiveness Roof started 2019 and not completed as of November 2022. Damaged roof due to not installing snow guards on second story. Will not use this company to do our other building. Service: Roof installation”
Roof completed October 21, 2019
Ben M.
Maitland, NS · 2019 · Roof from 2019
“They could improve the scheduling process & promptness for returning calls. I'm not sure if John was having issues with his email but sometimes I went long periods with no response and I had to reach out to him.”
12 detailed ratings · Read the full survey →Roof completed October 4, 2019
“He wasn't very responsive to my emails.”
“They didn't communicate in a timely manner.”
“They were very late on starting the project but once they started, it went by quickly.”
Mark W.
Pleasantville, NS · 2019 · Roof from 2019
GuildQuality“The crew was very aware because a couple of days before, a big, heavy rainstorm was coming. So they came after and I thought it was very good planning and awareness of the process. That was much appreciated.”
See this roof ↗1 photo · Tile Red Slate12 detailed ratings · Read the full survey →Roof completed September 27, 2019
“The crew got the job done quickly.”
Jody and Cezeli A.
Woodville, NS · 2019 · Roof from 2019
GuildQuality“Hire installers whe know how to prep roofs for interlock roofing materials”
12 detailed ratings · Read the full survey →Roof completed September 1, 2019
Roland H.
Annapolis Royal, NS · 2019 · Roof from 2019
GuildQuality“They did not clean the eaves properly. I had to do it myself and it was a pain.”
12 detailed ratings · Read the full survey →Roof completed October 3, 2019
Don M.
Chester Basin, NS · 2019 · Roof from 2019
GuildQuality“Absolutely, We already recommended them. We are so pleased with the quality of the product and their service. Will and his crew, had everything under control and if there were any questions, they were on top of it. We felt as if we were well taken of and we felt very confident.”
12 detailed ratings · Read the full survey →Roof completed September 25, 2019
“They were awesome.”
“The clean up was very impressive.”
“Absolutely, We already recommended them.”
Thomas and Heather F.
Hebbville, NS · 2019 · Roof from 2019
GuildQuality“Interlock Roofing could have improved on the installation part. I am extremely satisfied with the project. During the installation there were smokers and they left cigarette butts after.”
11 detailed ratings · Read the full survey →Roof completed August 8, 2019
“Yes, very!”
“I would not say they were extremely organized.”
“I am very satisfied with the roof itself.”
Jacques Landry and Josette R.
Dieppe, NB · 2019 · Roof from 2019
GuildQuality“Nothing at this time we are both very pleased”
10 detailed ratings · Read the full survey →Roof completed September 22, 2019
Gregg and Linda M.
Pictou, NS · 2019 · Roof from 2019
GuildQuality“I believe only the weather slowed them down, otherwise the schedule would have been as first agreed.”
12 detailed ratings · Read the full survey →Roof completed October 1, 2019
Jolene J.
East River Point, NS · 2019 · Roof from 2019
GuildQuality“I think the workman could have started the project faster. They were here a month.”
10 detailed ratings · Read the full survey →Roof completed September 24, 2019
“I expected the project to start in July and it didn't start until September.”
Richard and Monica N.
Barrington, NS · 2019 · Roof from 2019
GuildQuality“No improvement needed”
12 detailed ratings · Read the full survey →Roof completed September 13, 2019
Jim Reid and Nancy G.
Cole Harbour, NS · 2019 · Roof from 2019
GuildQuality“n/a Very satisfied with the job.”
11 detailed ratings · Read the full survey →Roof completed October 1, 2019
Robert and Donna C.
Bridgewater, NS · 2019 · Roof from 2019
GuildQuality“Listen more to concerns about snow falling on back deck and heat pump and explain options to prevent damage.”
12 detailed ratings · Read the full survey →Roof completed September 27, 2019
“Did not know the installation was changed until we called to check.”
Timothy and Helen M.
Westville, NS · 2019 · Roof from 2019
GuildQuality“The time estimation could have been better. A couple times I called and spoke to someone, they gave me wrong information for a couple months.”
11 detailed ratings · Read the full survey →Roof completed August 20, 2019
“He kept telling me someone would come in April to put the roof on, they never showed up.”
Tristan C.
Woods Harbour, NS · 2019 · Roof from 2019
GuildQuality“The tapping that was done was inadequate and a section blew off. It was rectified before the rains came but it could have been bad. We did have some high winds but they should have been better prepped. Wonderful product. This is the third roof where I have been involved. Two of my own homes and this one at the museum.”
12 detailed ratings · Read the full survey →Roof completed June 28, 2019
Doug Irvine and Dorothy G.
Smiths Cove, NS · 2019 · Roof from 2019
GuildQuality“They could have had a bigger crew to get the job done faster. I am a happy camper subject to the roof performing under adverse weather conditions.”
9 detailed ratings · Read the full survey →Roof completed August 9, 2019
Hugh and Linda B.
Lorneville, NS · 2019 · Roof from 2019
GuildQuality“Nothing comes to mind Job well done! The neighbors were impressed with the look of the home after installation. One person commented that it just brings the look of the house up another level.”
See this roof ↗3 photos · Tudor Brown Slate12 detailed ratings · Read the full survey →Roof completed July 9, 2019
John and Janet S.
Canning, NS · 2019 · Roof from 2019
GuildQuality“Interlock Roofing could improve their communication.”
12 detailed ratings · Read the full survey →Roof completed June 4, 2019
Bob and Jannine P.
Milton Station, PE · 2019 · Roof from 2019
GuildQuality“The first group was not qualified, but the rest were all professional.”
12 detailed ratings · Read the full survey →Roof completed May 15, 2019
“The first crew wasn't professional but the second crew they sent were.”
“The first crew that came was very slow. I had to put in a complaint and they sent another crew.”
Carmen Unger and Gary B.
Moody's Corner, NS · 2019 · Roof from 2019
GuildQuality“I would definitely recommend them, a big gold star! They had two men to do the whole job which took over over 2 to 2.5 weeks to finish. It didn't affect me because I know it can be hard scheduling when both homeowners are working. I don't know if thats a problem of improvement but I got what I asked and paid for. I'm very satisfied I'll never have to buy another roof in my lifetime. Happy wife, Happy life.”
11 detailed ratings · Read the full survey →Roof completed July 3, 2019
“Greg is top notch. He was great.”
“The guys are great. They saved our house from burning down.”
“They didn't immediately clean up after they left. There was stuff was left lying around.”
“I didn't have any any problems.”
“With our schedule, they started within 7 weeks when it was estimated for 8 weeks.”
“I would definitely recommend them, a big gold star!”
Trevor and Susan L.
Enfield, NS · 2019 · Roof from 2019
GuildQuality“They could have greatly improved the communication.”
11 detailed ratings · Read the full survey →Roof completed May 31, 2019
Sandra Troop and Daniel B.
Tupperville, NS · 2019 · Roof from 2019
GuildQuality“When they cleaned up, they missed a few things. I was mowing the lawn with my tractor, and a nail popped my tire. I had to waste a lot of time fixing that. They are very professional, and it is hard to find people like that these days.”
12 detailed ratings · Read the full survey →Roof completed June 4, 2019
“I would rate it a 3.5. He was punctual and well-spoken.”
“There are no leaks, and everything looks solid.”
Kim N.
Frederiction, NB · 2019 · Roof from 2019
GuildQuality“Jobsite safetythere was /ppe, for both the workers and for the homeowners.I almost had 2 items land on my head accidentally due to falling objects. There was more than 1 box of shingles leftover from the job.If the quoted cost was based on x square footage x cost /bx, would there be reimbursement for the difference?”
12 detailed ratings · Read the full survey →Roof completed June 13, 2019
“Some roofing paper is sticking out on the north side of the house”
“Schedule was altered twice without notice”
Rob G.
Lantz, NS · 2019 · Roof from 2019
GuildQuality“They need to improve on customer service and communication. The installer was a great worker but there should never be one guy on a roofing job. Emanuel is an amazing employee and Interlock is lucky to have him. It seems strange that someone would drive 5 hrs to a work site. They need to ensure that they have geographically located employees. I am not disgruntled and it is a great roof system. I am a little concerned with the number of installers and staff.”
12 detailed ratings · Read the full survey →Roof completed May 7, 2019
“3.5.”
“3.5.”
“I am pleased with the roof on my house, I am amazed that a company such as Interlock Roofing lacks communication to the degree it does.”
“3.5.”
“I think there is a huge amount of room needed in improvement with their staff availability and communication.”
“For us, yes but other family members it has been a disaster.”
George B.
Tupperville, NS · 2019 · Roof from 2019
GuildQuality“We would have gone with interlock if we were going to be in this location for a longer period of time.”
4 detailed ratings · Read the full survey →Roof completed June 10, 2019
Edward and Kathy G.
Italy Cross, NS · 2019 · Roof from 2019
GuildQuality“Workers should not throw cigarette butts on the owners property. The operational supervisor , Gilles, was very pleasant and having him onsite to assist with the crew gave me a better level of confidence.”
12 detailed ratings · Read the full survey →Roof completed May 31, 2019
Ed and Angela M.
Fredericton, NB · 2019 · Roof from 2019
GuildQuality“Better daily clean up of jobsite & final clean up”
12 detailed ratings · Read the full survey →Roof completed May 16, 2019
Jason and Mireille M.
New Jersey, NB · 2019 · Roof from 2019
GuildQuality“The advertising sign could have been set-up from the start of the project.”
12 detailed ratings · Read the full survey →Roof completed May 13, 2019
“The first crew that started my roof started late and took long lunches, once for 1-1/2 hours.”
“After finishing 1/2 of my roof the first crew showed up and cleaned up and then quit, without telling me.”
“The weather was the biggest factor, it was late in the year that the start date was agreed upon but winter hit early.”
David M.
Westville, NS · 2019 · Roof from 2019
GuildQuality“Installation was 3 months behind schedule.I feel questions 6,7,9 and 10 would be better asked in future....difficult to answer so soon after installation.”
8 detailed ratings · Read the full survey →Roof completed March 11, 2019
Wendy and Josephine S.
Saint John, NB · 2019 · Roof from 2019
GuildQuality“Took a long time to complete albeit the weather was bad.”
12 detailed ratings · Read the full survey →Roof completed March 13, 2019
Rick B.
Hampton, NB · 2019 · Roof from 2019
GuildQuality“Everything went smoothly and was done well.”
12 detailed ratings · Read the full survey →Roof completed March 15, 2019
Doug F.
Chester, NS · 2019 · Roof from 2019
GuildQuality“Pricing could be better for average guy. Interlock found and Fixed problems while install was happening We need a new quote for 18 Wildflower lane As well now We already have a quote fo 32 Wildflower.”
12 detailed ratings · Read the full survey →Roof completed March 21, 2019
Bain Blois and Marie A.
Marshville, NS · 2019 · Roof from 2019
GuildQuality“If they could have made the weather better it would have been great!”
9 detailed ratings · Read the full survey →Roof completed March 29, 2019
Burton Leathers and Linda M.
Annapolis Royal, NS · 2019 · Roof from 2019
GuildQuality“I fell as if they could improve in their communication and the cleanliness of how they leave the property after the project We are very happy with our roof, and I was happy with the crew that came out to perform the roofing job.”
12 detailed ratings · Read the full survey →Roof completed March 10, 2019
“That was the only problem we had. We were told repeatedly things that were going to happen and then didn't ever happen. For example, we were told it would be put on 16 weeks, which would've been December 16th. Then we were told we'd be the first house to be done in January. I called back at the end of January and February and the work ended up getting completed the second week of March 2019. I called every single time after the end of December when nothing had been started or completed.”
“They didn't clean up the garbage and there are still nails all around the house, and sharp metal that we are having to clean up.”
“They were not precise on the schedule. They guaranteed the date of December 16th, and that was not the case. After multiple calls, our roof was completed the second week of March 2019.”
John and Catherine M.
Wolfville, NS · 2019 · Roof from 2019
GuildQuality“They could have improved on communication. When we spoke to John, he said someone would be in touch to confirm whether we wanted barn roof or not, and no one contacted us so there was some miscommunication about the roof. It was cleared up quickly though. We are really pleased with the color and improvement to our house, but there is still a bracket left up on our roof.”
12 detailed ratings · Read the full survey →Roof completed February 22, 2019
“Sometimes, we didn't know when they were coming.”
“There is a bracket left on the roof.”
“I give a 3.5. Clean up was difficult because it snowed so we are going to have to clean up ourselves.”
“I give a 3.5. We are very happy with the results.”
“It was weather related. There was a 2 week span where we didn't really hear from them and wondered what was going on, but it was snowing and he said someone had been sick.”
Trent and Pamela H.
Gavelton, NS · 2019 · Roof from 2019
GuildQuality“We're going to end up having to put snow catchers over the front door. When the snow came, it knocked it out of place.”
10 detailed ratings · Read the full survey →Roof completed February 20, 2019
“We had a shingle come off, and I called Dwayne and they showed up on Friday and fixed it. I'm very impressed.”
“I'm happy with it. It looks good.”
Tim Hennigar and Susan C.
Carleton, NS · 2019 · Roof from 2019
GuildQuality“They could have improved by getting the job done way sooner, they could have been more knowledgeable regarding the roofing. We are sorry that the job took so long to complete and it is very expensive.”
12 detailed ratings · Read the full survey →Roof completed January 21, 2019
Doug H.
Lunenburg, NS · 2019 · Roof from 2019
GuildQuality“Better communication, following requested instructions”
9 detailed ratings · Read the full survey →Roof completed January 31, 2019
Matthew and Gordon S.
Milton, NS · 2019 · Roof from 2019
GuildQuality“They say there is always room for improvement,but with Interlock we cannot find an area that really can be improved by any significant margin. Just keep doing things the way you are doing them now, and all will be good. All good!”
9 detailed ratings · Read the full survey →Roof completed February 7, 2019
John and Freda S.
Dartmouth, NS · 2019 · Roof from 2019
GuildQuality“We are very pleased with the product and how our home looks, but I am very upfront when asked about our roof. We have received a lot of very complimentary comments about our roof but I am very honest about how we were treated. All it would have taken was a phone call or for our phone calls to be returned. Communication, communication, communication!!! Respect for the customer. We adhered to the terms of the contract, gave a down payment, had NS Power come in to cover wires so that the installers were safe and the installers had a cheque for the balance owed leaving the driveway.”
12 detailed ratings · Read the full survey →Roof completed February 13, 2019
Almon and Karen C.
Port Hawksbury, NS · 2019 · Roof from 2019
GuildQuality“Communication on start date and regular updates on progress were lacking. Also follow up after completion was inadequate”
12 detailed ratings · Read the full survey →Roof completed January 9, 2019
York F.
Dartmouth, NS · 2019 · Roof from 2019
GuildQuality“Great roof and good people. Delivery promises were never met. Not even close. You should have given and met more realist completion dates. Model of fewer installation teams results in delays, unnecessary travel and inefficient use of your teams. You should consider more local expert installation teams. This would be safer and more respectful of customers and your installation teams.”
11 detailed ratings · Read the full survey →Roof completed December 16, 2018
John and Gail D.
Saint John, NB · 2019 · Roof from 2018
GuildQuality“I would recommend with reservation. I would recommend because I like the roof. I would like the way the work on it to put some stipulations in the contract with regards to timelines, and some penalties when they're not met.”
10 detailed ratings · Read the full survey →Roof completed February 6, 2019
Gerald and Anne T.
Little Harbour, NS · 2019 · Roof from 2019
GuildQuality“I really don't know.”
12 detailed ratings · Read the full survey →Roof completed December 4, 2018
Pierre Desharnais and Manon L.
Dartmouth, NS · 2019 · Roof from 2018
GuildQuality“While communicating with John Reeves was positive and he tried to be helpful, he can't do magic. It was very disappointing that your company could not follow through on your promise. We really looked forward to getting the job done. There was almost no communication from your end. It was a waste of time trying to go up the ladder with phone calls. Not a good way to do business and we couldn't in good conscience recommend the company in our area.”
4 detailed ratings · Read the full survey →Gerard Livingstone and Patricia D.
Port Hawksbury, NS · 2019 · Roof from 2018
GuildQuality“I am satisfied.”
3 detailed ratings · Read the full survey →Roof completed December 17, 2018
David G.
Barrington Passage, NS · 2019 · Roof from 2018
GuildQuality“My only complaint was with the staff taking messages at the toll free number. Not once were my messages passed along. At the local level, however, people were great.”
12 detailed ratings · Read the full survey →Roof completed December 5, 2018
Jane E.
Nine Mile River, NS · 2018 · Roof from 2018
GuildQuality“I am completely satisfied with the product and the service I received.”
12 detailed ratings · Read the full survey →Roof completed October 6, 2018
Ruth C.
Picadilly (Sussex), NB · 2018 · Roof from 2018
GuildQuality“1. John Amirault was good overall,but could not provide technical support to the online visual software2. The installation crew did not use fall protection, there was only one person working on my roof for the entire last week.”
12 detailed ratings · Read the full survey →Roof completed December 10, 2018
Dan and Jacinta H.
Berwick, NS · 2018 · Roof from 2018
GuildQuality“The installation crew, Justin Ayres & his helper, Owen, did an excellent job & had to work through some very poor weather conditions.The sales, scheduling & office support from Interlock Roofing was poor. Once the roofing contract was signed & the deposit paid I received no further communication from Interlock Roofing.”
4 detailed ratings · Read the full survey →Roof completed November 14, 2018
John McKibbin and Rose Marie C.
Glen Haven, NS · 2018 · Roof from 2018
GuildQuality“We are not pleased at all, Interlock Roofing told us 6-8 weeks to start the job, we canceled the contract after waiting 12 weeks or longer. We have another company putting our roof on now.”
Roof completed December 8, 2018
All Interlock reviews on GuildQuality ↗Neil and Mairi B.
Wolfville, NS · 2018 · Roof from 2018
GuildQuality“The initial pricing was confusing. It was changed a few times due to missed measurements in the beginning by John.”
12 detailed ratings · Read the full survey →Roof completed October 9, 2018
Ben D.
Hubbards, NS · 2018 · Roof from 2018
GuildQuality“If I get my problem resolved, I am likely to recommend.”
12 detailed ratings · Read the full survey →Roof completed November 21, 2018
Wesley and Donna C.
Albert Bridge, NB · 2018 · Roof from 2018
GuildQuality“update before the project begin, I had hard time to know when you guys coming, I had to call my salesman who is on a sick leave ...”
12 detailed ratings · Read the full survey →Roof completed November 15, 2018
Charles A.
Lac Baker, NB · 2018 · Roof from 2018
GuildQuality“Communication as far as scheduling. After the first payment, they became silent & I had to call them to know anything.”
12 detailed ratings · Read the full survey →Roof completed October 31, 2018
James and Delephina K.
Marshfield, PE · 2018 · Roof from 2018
GuildQuality“Perhaps communicate a bit more. Would have been good to have had updates on when the work was to be done, as it was done later than expected. The roof has only just been fitted, we haven't had any problems yet (still there after two storms) and it looks beautiful.”
11 detailed ratings · Read the full survey →Roof completed October 19, 2018
Ian and Frances K.
East Dover, NS · 2018 · Roof from 2018
GuildQuality“They could've improved in communication back and forth as far as between the staff and myself. This doesn't apply to the communication between myself and the installers because they were great. The only improvement they could make would be in regards to the warranty. It came a little late.”
12 detailed ratings · Read the full survey →Roof completed August 17, 2018
Robert and Doreen R.
East Lawrencetown, NS · 2018 · Roof from 2018
GuildQuality“They could have improved on communication. It looks great and we have had a lot of good comments on it. There was a little bit of confusion if and when they were coming. We had to pay 10% down at signing and we didn't hear from them after that. We were thinking we lost our money and this was a scam because we didn't get any communication after that.”
11 detailed ratings · Read the full survey →Roof completed October 9, 2018
Gerald Theriault and Marina C.
Windsor, NS · 2018 · Roof from 2018
GuildQuality“I can't get up on the roof to really test it out, but time will tell. Thank you. There could be a problem in that your company is too successful to meet all the starting dates, but it isn't anything I would complain about in the end.”
11 detailed ratings · Read the full survey →Roof completed September 30, 2018
Houston S.
Warren Grove, PE · 2018 · Roof from 2018
GuildQuality“The contracting & coming to the due date of work. This is a very hard company to get in touch with.”
12 detailed ratings · Read the full survey →Roof completed September 28, 2018
Regent and Jocelyn G.
Digby, NS · 2018 · Roof from 2018
GuildQuality“I was not there, for most of the project.”
12 detailed ratings · Read the full survey →Roof completed September 25, 2018
Roland H.
Annapolis Royal, NS · 2018 · Roof from 2018
GuildQuality“I am very satisfied with the finished product.”
12 detailed ratings · Read the full survey →Roof completed September 20, 2018
Dean B.
Fredericton, NB · 2018 · Roof from 2018
GuildQuality“There was a hiccup with the start date that was not communicated properly. Then the crew also had a delay because of hotel availability.Otherwise everything was good”
12 detailed ratings · Read the full survey →Roof completed September 18, 2018
Robert and Allison S.
Dartmouth, NS · 2018 · Roof from 2018
GuildQuality“Nil We've already had several compliments on our new roof...most often that it looks like it's always been part of the house.Thanks for a great job..well done !”
12 detailed ratings · Read the full survey →Roof completed August 17, 2018
Linda and Kevin B.
Greenfield, NS · 2018 · Roof from 2018
GuildQuality“Management didn’t communicate well.”
12 detailed ratings · Read the full survey →Roof completed August 31, 2018
Malcom and Margot I.
Pleasantville, NS · 2018 · Roof from 2018
GuildQuality“It didn't have anything to do with interlock, it had to do with that staff trying to find workmen. They have a very good product and I will be using them again.”
12 detailed ratings · Read the full survey →Roof completed August 23, 2018
Roland H.
Annapolis Royal, NS · 2018 · Roof from 2018
GuildQuality“Great job and great look! Thanks much...”
11 detailed ratings · Read the full survey →Roof completed September 6, 2018
Steve and Sue T.
Rothesay, NB · 2018 · Roof from 2018
GuildQuality“N/A N/A”
11 detailed ratings · Read the full survey →Roof completed July 23, 2018
“Hard to get the right person at the call center for Interlock Roofing.”
Winton and Dianne C.
East River, NS · 2018 · Roof from 2018
GuildQuality“There were supposed to be additional snow guards to put on our house that we had done last year as there were no where near enough. I spoke to Bob Wright about this matter when we negotiated the garage roof price. Even the installers said that there were no where near enough guards on the house. We still haven't heard from anyone about when they will be installed. The follow up is not very good. I would like to know when there will be someone here to install the additional guards or have they been forgotten about?”
10 detailed ratings · Read the full survey →Roof completed August 11, 2018
Katherine M.
Merigomish, NS · 2018 · Roof from 2018
GuildQuality“was an exemplary experience. Perfect!”
12 detailed ratings · Read the full survey →Roof completed August 8, 2018
John Hamilton and Minoli A.
Clydesdale, NS · 2018 · Roof from 2018
GuildQuality“Communication. Just keep me informed when you think the project may start, instead of me having to make the call every few weeks. Product looks fantastic. Have received lots of compliments.”
11 detailed ratings · Read the full survey →Roof completed July 11, 2018
Shayne D.
Fredericton, NB · 2018 · Roof from 2018
GuildQuality“The work crew not smoking and leaving cigarette butts around.”
11 detailed ratings · Read the full survey →Roof completed June 18, 2018
Dustin Harvey and Rae B.
Dartmouth, NS · 2018 · Roof from 2018
GuildQuality“Communication with the customer AFTER the sale. Taking someone’s money and never talking to them again is not a good selling point.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2018
“Communication was terrific right up until I made a down payment, there was absolutely zero communication after that.”
“There was no specific schedule, other than the contract stating work would start in 6-8 weeks. It was 9 weeks before work began.”
Jayme and Katherine M.
Sussex Corner, NB · 2018 · Roof from 2018
GuildQuality“They fell short on the installation.”
See this roof ↗1 photo · Colonial Brown Cedar Shingle12 detailed ratings · Read the full survey →Roof completed June 20, 2018
“There is a problem that they are coming to fix.”
Greg W.
Bridgewater, NS · 2018 · Roof from 2018
GuildQuality“I can honestly say that everyone connected with Interlock Roofing was wonderful to deal with. I would recommend this company to everyone.”
12 detailed ratings · Read the full survey →Roof completed June 15, 2018
Arthur Sager and Susan V.
Pentz, NS · 2018 · Roof from 2018
GuildQuality“I would suggest to Interlock Roofing to make sure they have their safety certificates and safety equipment. I love my roof! So far so good. When the storm comes we will see how well she does.”
12 detailed ratings · Read the full survey →Roof completed June 6, 2018
“The work site was shut down for a bit due to safety issues.”
Jonathan J.
Lower Argyle, NS · 2018 · Roof from 2018
GuildQuality“I don't think there is an area that could be improved on. They were very good and very helpful. I am very pleased with the quality of the material and workmanship.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2018
Murray O.
Grand Bay-Westfield, NB · 2018 · Roof from 2018
GuildQuality“I am happy with the material itself and the job itself. I am not happy with Bob. I have people inquiring about the roof, but I am reluctant to give the name because of the experience with Bob.”
3 detailed ratings · Read the full survey →Roof completed June 26, 2018
“The install crew was 100%. The big issue was with Bob and his sales tactics.”
“I am happy with the material itself and the job itself. I am not happy with Bob.”
Keith and Sandra H.
Upper Coverdale, NB · 2018 · Roof from 2018
GuildQuality“We found small pieces of aluminum (sharp) on the ground. Small grandchildren needed to wear shoes. Roof looks great!”
12 detailed ratings · Read the full survey →Roof completed June 18, 2018
Christopher and Katherine H.
Chester Basin, NS · 2018 · Roof from 2018
GuildQuality“There could have been a sign put up to advertise / promote the roof.”
12 detailed ratings · Read the full survey →Roof completed July 4, 2018
“John went above and beyond.”
Peter and Shirley D.
Birchtown, NS · 2018 · Roof from 2018
GuildQuality“They were courteous, well worked and cleaned up. It was great.”
12 detailed ratings · Read the full survey →Roof completed May 22, 2018
Howard and Anna C.
Montague Gold Mines, NS · 2018 · Roof from 2018
GuildQuality“They fell short with their salesman. He was just not good. I felt as if he was there to bash other roofing companies more so then to sell his own product.”
11 detailed ratings · Read the full survey →Roof completed May 11, 2018
“Bob's sales tactics were not really good.”
Charles R.
Moncton, NB · 2018 · Roof from 2018
GuildQuality“Nothing, everything was fine. I never received my guarantee.”
11 detailed ratings · Read the full survey →Roof completed May 8, 2018
Robert and Arlene R.
Albert Bridge, NS · 2018 · Roof from 2018
GuildQuality“Only thing I would suggest is to advise customers to remove pictures and other things off of walls before they start to avoid damage.”
See this roof ↗3 photos · Tudor Brown Cedar Shingle11 detailed ratings · Read the full survey →Roof completed June 6, 2018
Jeff M.
Dartmouth, NS · 2018 · Roof from 2018
GuildQuality“none so far”
11 detailed ratings · Read the full survey →Roof completed May 15, 2018
Jack and Marguerite M.
North East Margaree, NS · 2018 · Roof from 2018
GuildQuality“Thanks for getting back to us. Did find it odd we did not have any contact with anyone after the installation to see how things went.”
3 detailed ratings · Read the full survey →Roof completed May 10, 2018
John and Georgie M.
Canaan, NS · 2018 · Roof from 2018
GuildQuality“Because of the pitch of my roof, sliding snow is an issue that I will have to address, especially over the front door. I would have liked better clarity/warning on this, since the snow guards really make very little difference, and I will need to seek another solution, likely constructing a small porch overhang.”
12 detailed ratings · Read the full survey →Roof completed February 27, 2018
Kimberly P.
Dartmouth, NS · 2018 · Roof from 2018
GuildQuality“The cleanup was mostly good, but they didn't pick up some of the branches they trimmed, and there were a few nails and a couple of cigarette butts lying around.”
12 detailed ratings · Read the full survey →Roof completed April 25, 2018
Julia C.
Wolfville, NS · 2018 · Roof from 2018
GuildQuality“Not really anywhere. Everything was great It was a wonderful experience, We have talked to several people how much we love the roof. Hope I am saying saying same thing in 20 years, which I am sure I will!”
11 detailed ratings · Read the full survey →Roof completed May 4, 2018
David and Lori M.
Shubenacadie, NS · 2018 · Roof from 2018
GuildQuality“This was the second time I used them. Everything was fine both times.”
12 detailed ratings · Read the full survey →Roof completed April 12, 2018
JoAnn S.
Mahone Bay, NS · 2018 · Roof from 2018
GuildQuality“Communication.Follow up on the Customer Completion cert comments.Putting the customer and his concerns as top priority. We had the house roof done a few years ago and wanted the barn and a small shed done to match. We may have used another company if there was one. Our house experience had issues ( BBB case#33804) and we did receive compensation for installation damage. We know it is not an easy job being performed under difficult conditions.”
12 detailed ratings · Read the full survey →Roof completed February 28, 2018
“Several emails to John Amirault were not answered.Completion of the Customer Completion cert had a comment from us, highlited that snow guards were not installed and we felt we were due a refund. The head installer had made this decision without consulting us ( but we were ok with it) and said he would follow up for the refund with Gilles Bourgois. I don't know who actions the CC cert but we waited patiently for a while and emailed john A and finally called Ted Jarvis on 04 April ( job completed 28 feb ). Ted called back, then Chris from Dartmouth who said we'd get the cheque in a couple of days. Cheque finally received 25 april because they only issue cheques on mondays!!! But it was our money!! In hindsight we should have requested a revised invoice.”
“Not really.”
Dennis Watts and Lorelei P.
Granville Ferry, NS · 2018 · Roof from 2018
GuildQuality“Interlock Roofing could have improved on the cleanup. Overall, we are really happy.”
12 detailed ratings · Read the full survey →Roof completed March 16, 2018
Bradford and Kelly C.
Lower Sackville, NS · 2018 · Roof from 2018
GuildQuality“Interlock Roofing can improve their payment process. Payment was a bit of an issue. I think that e-transfers should be available or if you took cash or checks.”
12 detailed ratings · Read the full survey →Roof completed March 6, 2018
“I'll let you know if it leaks.”
Cory C.
Dartmouth, NS · 2018 · Roof from 2018
GuildQuality“I really absolutely have no complaints regarding service and the crew. Everything was done efficiently and clean up was excellent. Workers were very friendly and it was a pleasure doing business with you”
12 detailed ratings · Read the full survey →Roof completed April 18, 2018
Lowell and Susan B.
Hammonds Plains, NS · 2018 · Roof from 2018
GuildQuality“Interlock Roofing could have improved on communicating confirmation of when the project was really going to start. Also, when the job is finished they need a check right then and there.”
10 detailed ratings · Read the full survey →Roof completed April 2, 2018
Keith Brown and Rosmarie C.
Southfield, NB · 2018 · Roof from 2018
GuildQuality“I think Interlock Roofing could have improved mostly on the sales end of things things. There were things promised that were not delivered on.”
12 detailed ratings · Read the full survey →Roof completed March 27, 2018
“It took 2 weeks to properly install the roof.”
Ian Thomson and Lisa W.
Chester, NS · 2018 · Roof from 2018
GuildQuality“Considering the weather, I think Interlock Roofing did a fantastic job. I am just glad to have had this done!”
12 detailed ratings · Read the full survey →Roof completed March 19, 2018
Terry and Sharon O.
Groves Point, NS · 2018 · Roof from 2018
GuildQuality“n/a”
12 detailed ratings · Read the full survey →Roof completed March 26, 2018
Michael Lebans and Julie C.
Fall River, NS · 2018 · Roof from 2018
GuildQuality“None”
12 detailed ratings · Read the full survey →Roof completed March 19, 2018
Bill T.
East LaHave, NS · 2018 · Roof from 2018
GuildQuality“Our project was delayed due to the weather. I think Interlock Roofing could do better by paying attention to weather conditions.”
12 detailed ratings · Read the full survey →Roof completed December 12, 2017
Paul Mansz and Patricia M.
Rothesay, NB · 2018 · Roof from 2017
GuildQuality“I thought everything was fine.”
12 detailed ratings · Read the full survey →Roof completed December 28, 2017
Lorna M.
Bloomfield, NB · 2018 · Roof from 2017
GuildQuality“Interlock Roofing (not Maritime Permanent Roofing )should consider insisting that an experienced Installer attend at the property to confirm contract price (prior to finalization of contract ) so the appearance of" low balling" or "bait & switch " can be avoided.Interlock have a great product and experienced installers. This suggestion could be an additional marketing feature. Our survey code is: 24D6-2752557Our apologies for not responding to you" post installation survey" sooner...(personal priorities did not allow us the time or opportunity to do so).We trust our response may be helpful.Respectfully SubmittedDavid R & Suzanne Hubley !71 Burnyeat St. Truro, Nova Scotia Can. B2N 4R3”
12 detailed ratings · Read the full survey →Roof completed August 8, 2017
“A BOB Wright attended at our property.”
“BOB Wright was either not knowledgeable or purposely under estimated the cost of the job.”
“We were very pleased that an experienced staff employee Yvon Giroux attended at our property.”
David and Suzanne H.
Truro, NS · 2018 · Roof from 2017
GuildQuality“Yes. Overall, it was appreciated.”
11 detailed ratings · Read the full survey →Roof completed December 21, 2017
“On one side the temperature was not great.”
“The temperature was not always great for them.”
“Yes.”
Jean-Victor Duguay and Gitane L.
Dieppe, NB · 2018 · Roof from 2017
GuildQuality“They could have improved on keeping the customer informed. When the guys were here they worked steady. There was no goofing off or anything. Very good workers!”
12 detailed ratings · Read the full survey →Roof completed November 30, 2017
“The biggest problem we had we getting them to come. He came and said he would be back the next day and he didn't come back for 2 weeks.”
Ken and Cindy G.
Valley, NS · 2018 · Roof from 2017
GuildQuality“A good listener, efficient at the job required, enthusiastic about his product and work, promoted new and improved roofing with pro and cons Would highly recommend for this brand of roofing Job well done.”
12 detailed ratings · Read the full survey →Roof completed November 7, 2017
Sheila R.
Stellarton, NS · 2017 · Roof from 2017
GuildQuality“The sales man that we were dealing with ended up being very hard to deal with and was not open to our questions and inquiries about the project. I ended up going directly to the office to get the answers that we wanted and were completely satisfied with their responses. We are very happy with the end result.”
12 detailed ratings · Read the full survey →Roof completed December 11, 2017
Stephen and Jackie C.
Center Burlington, NS · 2017 · Roof from 2017
GuildQuality“It's not likely relevant. They arrived a little later than I thought they should, but they worked later. At first, I didn't understand why they weren't arriving earlier. Other than that, they did a fine job. I would recommend them highly!”
12 detailed ratings · Read the full survey →Roof completed November 7, 2017
Steve and Sheila R.
Stellarton, NS · 2017 · Roof from 2017
GuildQuality“It took longer than it was going to based on my discussions with them. I wasn't there when the work was being done. I am the owner of the home and I don't currently have tenants living in the home so I can rate a lot of these questions because I don't know.”
6 detailed ratings · Read the full survey →Roof completed November 30, 2017
“It was actually a little longer than I expected.”
Allan G.
Marriotts Cove, NS · 2017 · Roof from 2017
GuildQuality“Once the project began, I never heard from anyone at the office asking me how things were going.”
11 detailed ratings · Read the full survey →Roof completed November 9, 2017
“As to commencement date and delivery of materials............yes. See comments below to question 14 as to project time frame.”
“See below comments to Question 11”
Raymond and Carole O.
Rosebay, NS · 2017 · Roof from 2017
GuildQuality“Until they resolve our issues. The Communication was not good. We would like to revisit the survey questions after they resolve our issues.”
11 detailed ratings · Read the full survey →Roof completed November 29, 2017
“We had the roof completed about a week ago. We contacted them, after they left. Because they finished it at night, day there was a hole where two roof, we contacted them that morning, sent him pictures and they have not contacted us about this issue as of yet. We also have a storage container, In the drive way . They haven't responded.”
“Also we had to chase them when the were going communication.”
“We are struggling with that hole and several other issues as well.”
“The follow up is lacking.”
“Until they resolve our issues.”
Charles Hickman and Gay D.
Lower Cambridge, NB · 2017 · Roof from 2017
GuildQuality“Interlock Roofing could have improved on the total time of completion.”
12 detailed ratings · Read the full survey →Roof completed October 27, 2017
Brad and Sandra G.
Maple Ridge, NB · 2017 · Roof from 2017
GuildQuality“Nothing was wrong with the salesman or the material. It was just me thinking I would be to strapped.”
4 detailed ratings · Read the full survey →Roof completed November 9, 2017
Donna F.
Saint Peters, NS · 2017 · Roof from 2017
GuildQuality“We had a curved roof at our entry which could have had a smoother curve at the "flashing" (?).”
6 detailed ratings · Read the full survey →Roof completed October 15, 2017
Linda Babin and Michel P.
Lunenburg, NS · 2017 · Roof from 2017
GuildQuality“We are still waiting for a follow up call regarding an issue that needs to be corrected.”
11 detailed ratings · Read the full survey →Roof completed November 1, 2017
Neil and Sheila S.
Barrington Passage, NS · 2017 · Roof from 2017
GuildQuality“I have no problems with anything Interlock Roofing did while they were here. Everything was positive. The installers were very meticulous about their workmanship.”
12 detailed ratings · Read the full survey →Roof completed October 23, 2017
“5!”
Anne D.
Truro, NS · 2017 · Roof from 2017
GuildQuality“At the end of the job, we provided the workers with a survey/comment sheet to pass along to Interlock Roofing. I believe that Interlock Roofing should provide customers with a stamped envelope and ask customers to mail their survey/comment sheet. We had a great experience with our installers, but if someone didn't have a great experience they may not have wanted to give their survey/comment sheet to the people they were evaluating. Just a thought.”
12 detailed ratings · Read the full survey →Roof completed September 25, 2017
Lee Titus and Nadine A.
Timberlea, NS · 2017 · Roof from 2017
GuildQuality“The shipment of product from Dartmouth to my home was delayed as the Armour truck driver had no note or number to call us before delivery. Overall, great product and service. Highly recommended for the piece of mind!”
11 detailed ratings · Read the full survey →Roof completed October 19, 2017
Shawn and Robin T.
Rothesay, NB · 2017 · Roof from 2017
GuildQuality“Interlock Roofing could improve with more communication. John gave me a certain timeframe and when I did not hear back from anyone, I had to call the office several times to get a time. The installation crew was good, they were very courteous and cleaned up well. It was not the best day for installation however, they persevered and completed the project. James, the lead installer was very good.”
11 detailed ratings · Read the full survey →Roof completed September 19, 2017
Brian S.
Chester, NS · 2017 · Roof from 2017
GuildQuality“Our experience with your company was both pleasing and alarming. The product is beautiful although we have yet to experience a winter with it. Your salesman was pleasant and professional. The installation crew was mixed, given the lead in to their arrival they were a shock. It would be unfair to paint all with the same brush so I won't comment further. We had a leak, but it was dealt with well and quickly”
12 detailed ratings · Read the full survey →Roof completed September 18, 2017
John and Kate L.
Dartmouth, NS · 2017 · Roof from 2017
GuildQuality“It is a great product and I am happy to use them.”
4 detailed ratings · Read the full survey →Roof completed October 9, 2017
William T.
East LaHave, NS · 2017 · Roof from 2016
GuildQuality“Nothing comes to mind Job well done!”
10 detailed ratings · Read the full survey →Roof completed September 26, 2017
“Actually, it was sooner than expected”
Claude and Margie G.
Heatherton, NS · 2017 · Roof from 2017
GuildQuality“I love the roof!”
11 detailed ratings · Read the full survey →Roof completed September 24, 2017
Karen S.
Chance Harbour, NB · 2017 · Roof from 2017
GuildQuality“It was a big job and I am very satisfied with the project. I am hoping that I can direct some more business their way.”
See this roof ↗6 photos · Black Slate11 detailed ratings · Read the full survey →Roof completed September 26, 2017
“Very courteous.”
“I am pleased with the job.”
“We had one little issue with some flashing, but they will come back and put those corners on when they get them. They brought the wrong color the first time.”
Douglas B.
Lahave, NS · 2017 · Roof from 2017
GuildQuality“They could have improved on some of the little imperfections in my job and showing up when they say they will.”
11 detailed ratings · Read the full survey →Roof completed September 21, 2017
John R.
Cambridge Narrows, NB · 2017 · Roof from 2017
GuildQuality“They could have been a little more tidy.”
11 detailed ratings · Read the full survey →Roof completed September 21, 2017
Kevin Chetwynd and Jennifer H.
Lockeport, NS · 2017 · Roof from 2017
GuildQuality“I feel they should have placed their company sign out during the project and not just after the project was complete. I have never received a copy of my warranty or invoice showing I paid in full.”
11 detailed ratings · Read the full survey →Roof completed August 17, 2017
“Bob was great with communicating with me.”
“They clean the site each day.”
John R.
Halifax, NS · 2017 · Roof from 2017
GuildQuality“I really don't know, the job was awesome. We are very pleased with our roof. We have had lots of great comments about it.”
12 detailed ratings · Read the full survey →Roof completed August 9, 2017
George Martin and Janet N.
River Bourgeois, NS · 2017 · Roof from 2017
GuildQuality“They did a good job on everything.”
12 detailed ratings · Read the full survey →Roof completed August 17, 2017
Bob A.
Pictou, NS · 2017 · Roof from 2017
GuildQuality“We had a chimney that needed repairs. We were not informed that the flashing should have been installed before the chimney repair.”
12 detailed ratings · Read the full survey →Roof completed September 11, 2017
Peter Falkenham and Kathie K.
Stonehurst South, NS · 2017 · Roof from 2017
GuildQuality“Installers lowered eavestroughs ,now have some leaks from eavestroughs around entry way to house I have not received my warranty papers yet .”
12 detailed ratings · Read the full survey →Roof completed August 5, 2017
Ivon and Adele M.
Abercrombie, NS · 2017 · Roof from 2017
GuildQuality“There is a leak in an area that they redid twice and I have called several times over the last month with no response. The office staff and site manager was excellent.”
12 detailed ratings · Read the full survey →Roof completed August 25, 2017
Ross and Wendy R.
Halifax, NS · 2017 · Roof from 2017
GuildQuality“THey could lower therir prices We were very happy with what we received.”
11 detailed ratings · Read the full survey →Roof completed August 29, 2017
David and Debra-Anne J.
Marshfield, PE · 2017 · Roof from 2017
GuildQuality“receiving just the flashing in advance so I could renovated the wall without put pressure on the installation crew”
12 detailed ratings · Read the full survey →Roof completed July 31, 2017
Dany V.
Bridgetown, NS · 2017 · Roof from 2017
GuildQuality“Great job from everyone. It looks very good. We are glad we did it. Thanks.”
12 detailed ratings · Read the full survey →Roof completed July 26, 2017
Jim and Beverlee F.
Harrington Cove, NS · 2017 · Roof from 2017
GuildQuality“The only thing I have not received is my guarantee. I am still still waiting on that paper work. Warranty is 10-30 and 50. I would like paperwork that can be put up when I am no longer running this Church.”
12 detailed ratings · Read the full survey →Roof completed July 7, 2017
Alfred S.
Sussex, NB · 2017 · Roof from 2017
GuildQuality“They did a good job. The guy was very good, cleaned up well, and answered my questions.”
12 detailed ratings · Read the full survey →Roof completed August 1, 2017
“I'd give it a 3.5 rating.”
“I'd give it a 3.9 rating.”
Regeant Decshenes and Heather D.
Pleasant Hill, NS · 2017 · Roof from 2017
GuildQuality“I don't have any way of improvement, they've done an excellent job and other than seeing the new roof, you wouldn't even know they had been here. We haven't had much rain, but we are very satisfied with it. People have made comments on it, so I am happy.”
10 detailed ratings · Read the full survey →Roof completed July 30, 2017
“He was suppose to come on one day, but he didn't make it until the next day.”
“They said between 4-6 week, and I think it was 8 weeks.”
Jack L.
Maccan, NS · 2017 · Roof from 2017
GuildQuality“Very pleased with both the product and workmanship this far. Hoping for a future with a maintenance free roof.”
11 detailed ratings · Read the full survey →Roof completed May 16, 2017
Mike W.
Head of Jeddore, NS · 2017 · Roof from 2017
GuildQuality“I think they did a good job.”
11 detailed ratings · Read the full survey →Roof completed July 28, 2017
Andreas J.
Lunenburg, NS · 2017 · Roof from 2017
GuildQuality“I would not hesitate to recommend Interlock Roofing to anyone looking for a new roof. Yes it is expensive but our 25 year asphalt shingles were only 9 years old and had to be replaced.”
10 detailed ratings · Read the full survey →Roof completed July 13, 2017
Ralph and Sharon L.
Brookdale, NS · 2017 · Roof from 2017
GuildQuality“We were not here for the installation but during the install part of the crew used the bathroom when they were told there was no water to be used. The water was shut off and had been since April. So maybe there was a bit of miscommunication or lack of communication to the crew.”
9 detailed ratings · Read the full survey →Roof completed October 6, 2016
“Only found one small piece of debris.”
David and Stephanie S.
Port Maitland, NS · 2017 · Roof from 2016
GuildQuality“We did not see any area that improvement was needed. Everyone that we interacted with in person or via telephone was helpful, respectful to us and our property, and the financing was quick and not stressful.”
12 detailed ratings · Read the full survey →Roof completed July 12, 2017
Donna and Michael F.
Enfield, NS · 2017 · Roof from 2017
GuildQuality“None....I think they were very professional.”
12 detailed ratings · Read the full survey →Roof completed May 30, 2017
Robin and Jeannie J.
Eastern Passage, NS · 2017 · Roof from 2017
GuildQuality“I do not think Interlock Roofing could have improved in any areas. We are very satisfied with the work.”
12 detailed ratings · Read the full survey →Roof completed May 4, 2016
“After the roof was complete there were a couple of issues and Interlock Roofing did not respond. John Reeves responded to me after I called him three times. The issue was about the extension of a pipe that was cut off a bit. They finally resolve this matter after about year of trying.”
Alfred and Diane W.
Enfield, NS · 2017 · Roof from 2016
GuildQuality“I have some concerns about the peak of the roof. I need someone to call me back. The ridge vent is broken. No one will contact me back. I would like someone to call me and fix my roof problem.”
7 detailed ratings · Read the full survey →Roof completed June 29, 2016
Kevin and Susan A.
Sussex, NB · 2017 · Roof from 2016
GuildQuality“The snow guards could have been installed better. I was in contact with the regional supervisor. He was going to get back to me about the snow guards. I haven't heard back from him. That was about a month ago.”
12 detailed ratings · Read the full survey →Roof completed June 16, 2016
Carroll and Marlene M.
Havre Boucher, NS · 2017 · Roof from 2016
GuildQuality“Perhaps to replace those installers who were either ill or on vacation in order to meet the anticipated completion time-frame. We are very pleased with our new roof. It is a showstopper. There has been lots of traffic during and after the installation as well as many neighbors inquiring about the roof and the material.”
12 detailed ratings · Read the full survey →Roof completed May 22, 2017
David Keys and Mary F.
Hanwell, NB · 2017 · Roof from 2017
GuildQuality“project went very smoothly”
12 detailed ratings · Read the full survey →Roof completed May 31, 2017
J. Leonard and Frances S.
Delhaven, NS · 2017 · Roof from 2017
GuildQuality“I would suggest to them not be as rough putting the roof down.”
12 detailed ratings · Read the full survey →Roof completed January 31, 2017
“They never came back to put something up to stop the snow.”
Kenneth and Brenda W.
Port Morien, NS · 2017 · Roof from 2017
GuildQuality“I got what I believed was a quote. Even on the order, it was a quote. Part of my roof is flat. Then, I got approved to get the main house done. I did not get it done. When I went to pay up front, the flat part jumped in price about $4000. I even sent them a copy of the quote. John said it was for the main part. It is clearly written that the flat part was part of the quote. I just want to make sure Justin and his guys get a pat on the back. They were amazing.”
See this roof ↗1 photo · Black Cedar Shingle12 detailed ratings · Read the full survey →Roof completed June 13, 2017
“They were amazing.”
Jeffrey Garden and John Robert B.
Lantz, NS · 2017 · Roof from 2017
GuildQuality“At the veery end a few nails came off the roof but they cleaned it right away. They were in the gutters and didn't come out until it rained.”
11 detailed ratings · Read the full survey →Roof completed April 11, 2016
Jim and Tina M.
Saint John, NB · 2017 · Roof from 2016
GuildQuality“I would recommend the materials but not the install. They could have visited the site. They stripped it and then left it on a rainy day. There should have been someone there to make sure that that did not happen. I was disappointed with the crew they left in charge of prepping the sire. There was no site visit. There was zero quality control on the install. We are satisfied with the product and the look of it but not with the leaks.”
12 detailed ratings · Read the full survey →Roof completed June 11, 2016
Blair and Rose O.
Sydney, NS · 2017
GuildQuality“The installation took a couple of days. It was done after it had rained and we had some reservations about the fact that water was being locked in so there was a little blip in that regard. We were told they were arriving on a particular day and they didn't, so there was some lag time. Communication as to exactly when they are going to arrive would be better. We are pleased with the product so far. It looks great. We get a lot of compliments on it.”
12 detailed ratings · Read the full survey →Roof completed June 7, 2016
Anthony and Silvana G.
Hammonds Plains, NS · 2017 · Roof from 2016
GuildQuality“I don't know of any. Job well done.”
See this roof ↗1 photo · Deep Charcoal Cedar Shingle12 detailed ratings · Read the full survey →Roof completed January 31, 2017
Doug and Verna K.
Lantz, NS · 2017 · Roof from 2017
GuildQuality“Since it was a special thing if somebody saw our project and sign that was in our yard called then I would receive, for the first one - a $1,000.00 reward. I have never heard anything about that one way or the other and I would like to know. It looks good and I am very pleased with it. Everyone who sees it, loves it.”
12 detailed ratings · Read the full survey →Roof completed September 30, 2016
“Everything is great, I am very pleased!”
Raymond and Karen P.
Yarmouth, NS · 2017
GuildQuality“The service after is very poor.It is over months that i am calling to fix a few shingles .They keep promissing that they will come but never show up . They dont even call to give me a reason why. If that do not change , i will take proper action very shortly . 37,000$ for a roof, that is terible service. The job would probably take an hour. I have a written contract and somebody better take it seriously . My money was good and i kept my part of the deal . Why is the service is so poor after . Léo C”
12 detailed ratings · Read the full survey →Roof completed June 27, 2016
Leo and Suzanne C.
North Tetagouche, NB · 2017 · Roof from 2016
GuildQuality“The original quote was incorrect. When they quoted the original price, they said the material would go over the existing shingles. When they came to do the installation, they said they couldn't do that. It was quite an additional charge that was added on for that. We are still negotiating on the price of stripping the roof, but other than that everything is fine.”
12 detailed ratings · Read the full survey →Roof completed June 7, 2017
“It wasn't Greg Wright that we originally bought the product from, I believe our salesman's name was Bob. I will rate Bob for the questions about the salesperson.”
“It wasn't Greg Wright that we originally bought the product from, I believe our salesman's name was Bob. I will rate Bob for the questions about the salesperson.”
Nick and Kathy M.
Merigomish, NS · 2017 · Roof from 2017
GuildQuality“I found some of the aluminum nails around the site, some a long time after the completion. These cannot be picked up using a magnet, and would easily be picked up by a car tire. If you have a gravel driveway, they are not easily seen. Diligent care needs to be taken to try to minimize dropping nails inadvertently. On the scheduling side, ran out of material which put the project back a week.”
12 detailed ratings · Read the full survey →Roof completed June 4, 2016
Victor and Irene B.
Martins River, NS · 2017 · Roof from 2016
GuildQuality“I think they could have improved by the final day of installation because, they only had one staff member do the work. He did not get finished until nine at night. It would have been helpful more if more team members were at the job so that they job could have been finished earlier. I was wondering when I will receive a receipt of payment and the warranty information.”
11 detailed ratings · Read the full survey →Roof completed May 18, 2017
Malcolm and Karen J.
Middle Sackville, NS · 2017 · Roof from 2017
GuildQuality“Have already recommended product to various friends and customers, one who is already engaged for new roof. 1. the salesmen should return with an installer before project begins to have chimney condition evaluated, what can or cannot be done with existing rain gutter and actually enter the attic to inspect roof boarding in where possible. We were very troubled to think that we just made a major investment to have a roof that was guaranted for 50 years. Then told by crew that chimney should have motor removed etc. sometime in future. ( comments like no chimney won't last 50 yrs) My comment was " I would hope I wouldn't have to deal with chimney with in 50 weeks after new roof!!!!) This survey is on house #320. Want you to know that another house # 350 was installed by same crew a week later. We tried to stay focused on answering questions based on 320. However some of our frustration has reflected between the two jobs. House # 320 was a more satisfactory job then 350. Note: house #350 contract still has unsettled issues .”
12 detailed ratings · Read the full survey →Roof completed May 15, 2017
“John is very knowledgeable and had answers for all our concerns.”
“Have already recommended product to various friends and customers, one who is already engaged for new roof.”
Frank and Vickie A.
Lunenburg, NS · 2017 · Roof from 2017
GuildQuality“Is there someone who comes around and inspects the finished job?---just wondering. I am pleased with the roof and have had positive comments from family/friends. I would however like to have a small repair attended to in my driveway. The dumpster made a mark on my paved driveway. and I'd like it filled in. thank you”
11 detailed ratings · Read the full survey →Roof completed May 31, 2017
Dianne M.
Truro, NS · 2017 · Roof from 2017
GuildQuality“This may sound petty but there should be markings on the truck to identify who they are. A little more company advertising would have been good to see. They knew what they were doing but they were rough around the edges. I don't know that they kept fall arrest with them during the project. They really need to keep their cigarette bitts off a person's lawn. I've already spoken to the crew leader, Jill, about this, They still have to come back and take care of a couple of things. I had lightning rods on my roof and some of the tie-ins look great and another looks like a giant scar on my roof. Gilles said someone would be coming back to take are of tat. A few of my gutters are installed incorrectly and debris and leaves are falling from them. It feels like things were done a little too hastily on the last day.”
12 detailed ratings · Read the full survey →Roof completed May 23, 2017
“Bob Wright was my salesperson.”
Allan and Wendy S.
Brookville, NB · 2017 · Roof from 2017
GuildQuality“We are totally satisfied! Thank you so much for a job well done!Sylvia and Bob”
11 detailed ratings · Read the full survey →Roof completed May 28, 2017
Sylvia Kennedy and Robert D.
Inverness, NS · 2017 · Roof from 2017
GuildQuality“I am very happy with our roof! It's great.”
11 detailed ratings · Read the full survey →Roof completed May 27, 2017
Kevin and Hallee G.
Little Harbour, NS · 2017 · Roof from 2017
GuildQuality“They could have not left cigarets on the ground. We are very happy with the project.”
12 detailed ratings · Read the full survey →Roof completed May 25, 2017
David and Linda H.
Harmony, NS · 2017 · Roof from 2017
GuildQuality“One part of the materials, the starter strip, they should have taken a little more time with that.”
12 detailed ratings · Read the full survey →Roof completed May 28, 2017
Gerard and Ellen M.
Inverness, NS · 2017 · Roof from 2017
GuildQuality“The only area that Interlock Roofing could improve on is to cut the price in half. They were expensive.”
11 detailed ratings · Read the full survey →Roof completed April 6, 2017
Blanche and David H.
Annandale, PE · 2017 · Roof from 2017
GuildQuality“The finished product on the house is a wonderful aesthetic.We have received high praise on how beautiful it looks.Thank you”
12 detailed ratings · Read the full survey →Roof completed April 25, 2017
Bill Carroll and Gabrielle C.
Sackville, NB · 2017 · Roof from 2017
GuildQuality“When the roof was being installed we had some concerns about certain details and it was fixed to our satisfaction.”
Roof completed April 19, 2017
All Interlock reviews on GuildQuality ↗Adrian and Deborah D.
Coldbrook, NS · 2017 · Roof from 2017
GuildQuality“Difficult to fill out at this time, as we are still awaiting property clean up, given the snowy weather.”
12 detailed ratings · Read the full survey →Roof completed February 24, 2017
Colin and Natasha C.
Grand Mira North, NS · 2017 · Roof from 2017
GuildQuality“I think sending out surveys is great after the initial install but you would probably get better feedback if you asked some of these questions again a few years after the install.”
12 detailed ratings · Read the full survey →Roof completed February 28, 2017
“This is hard to answer at this point. It seems good but where it was just installed almost anything would look good when new.”
“Again, looks good but it has only just been installed. Time will tell how good the workmanship is.”
“I am happy with the immediate results after the installation was completed. Long term, we'll have to wait a few years to know for sure.”
“I had one issue after the installation was complete and the installer. Some back the next day and resolved the issue. If any issues arise in the future, I hope I can expect the same level of service.”
Robin B.
Murray Corner, NB · 2017 · Roof from 2017
GuildQuality“When the snow melts there is stuff all over. They did there best considering the weather. They did not fasten in several places the eaves or drains pipes back.”
12 detailed ratings · Read the full survey →Roof completed February 6, 2017
Leona S.
Port Royal, NS · 2017
GuildQuality“Interlock Roofing could have improved on their office staff communication.”
12 detailed ratings · Read the full survey →Roof completed February 19, 2017
Paul and Wanda M.
White Rock, NS · 2017 · Roof from 2017
GuildQuality“none”
11 detailed ratings · Read the full survey →Roof completed February 24, 2017
Dave and Linda M.
Lake Echo, NS · 2017
GuildQuality“I got a call confirming the delivery of material without having heard, that the project would start soon from the project crew. Should be the other way round. So far we are very happy with our new roof. We hope that it will last for at least 50 years, that we won't have any problems and that you'll help us out if we have problems with a good and quick service as you promised.”
12 detailed ratings · Read the full survey →Roof completed February 28, 2017
Peter and Christina S.
Fredericton, NB · 2017 · Roof from 2017
GuildQuality“I only came across a couple of issues and Interlock Roofing quickly addressed and fixed the problems.It was a good experience, Interlock Roofing is very professional. I love the way the finished product looks.”
See this roof ↗1 photo · Deep Charcoal Cedar Shingle12 detailed ratings · Read the full survey →Roof completed February 7, 2017
“In the contract they should have started in December but, the job was started in January.”
Jeff S.
Lunenburg, NS · 2017 · Roof from 2017
GuildQuality“So far so good!”
12 detailed ratings · Read the full survey →Roof completed February 3, 2017
Lee C.
Fredericton, NB · 2017 · Roof from 2017
GuildQuality“They started a little late. It was disappointing that it took so long to finish, but it was all weather related. I am very happy with the installation.”
12 detailed ratings · Read the full survey →Roof completed January 24, 2017
“They did it in wintertime. The storm buried everything. I had to clean up. They did everything they could.”
Paul J.
Oxford, NS · 2017 · Roof from 2017
GuildQuality“Interlock Roofing could improve on collecting the nails left behind. Thank you Interlock Roofing for an awesome job!”
12 detailed ratings · Read the full survey →Roof completed January 10, 2017
Louis Rubin and Deanna P.
Canal, NB · 2017 · Roof from 2017
GuildQuality“None Very happy with the roof. The crew was exceptional.”
11 detailed ratings · Read the full survey →Roof completed December 13, 2016
James and Sharon D.
Bridgewater, NS · 2017 · Roof from 2016
GuildQuality“They could have improved. I should have waited until Spring to get it done. I am not pleased with the money we spent on the roof. I don't know if it was a very good job. They did work in the rain. It is a hard way of trying to do work. I hope that when I call Gilles they will come and do what needs to be done.”
10 detailed ratings · Read the full survey →Roof completed December 14, 2016
“They were very hard workers.”
Gordon and Jewller R.
RR 1 Greenfield, NS · 2017 · Roof from 2016
GuildQuality“They could have improved. I should have waited until Spring to get it done. I am not pleased with the money we spent on the roof. I don't know if it was a very good job. They did work in the rain.”
10 detailed ratings · Read the full survey →Roof completed December 14, 2016
Gordon and Jewller R.
RR 1 Greenfield, NS · 2017
GuildQuality“They could have made us just a little bit more aware of what was going on. We are very pleased and it is warmer and hopefully things will be good now.”
11 detailed ratings · Read the full survey →Roof completed December 15, 2016
Sheila MacIntyre and Fred H.
Glace Bay, NS · 2017 · Roof from 2016
GuildQuality“Interlock could improve by having the materials available to be shipped and getting here when they said they would.”
12 detailed ratings · Read the full survey →Roof completed December 8, 2016
“They were supposed to start in September but didn't start until November, but that was because materials weren't available.”
Bob and Cyndy C.
Windsor, NS · 2017 · Roof from 2016
GuildQuality“On our agreement it stated 6-8 weeks or sooner. It was 11 weeks before the work was done. John said he would be here when the roof was being done. We did not see him.”
12 detailed ratings · Read the full survey →Roof completed December 20, 2016
Gordon and Margo O.
Liverpool, NS · 2017 · Roof from 2016
GuildQuality“Got the roof installed in October 2016 and still have not received the warranty ,I was told I would receive it after the cheques were cleared. We were also told we would have no problems with snow and we are afraid because there is so much ice and snow on our roof and we are not able to clear it away. Other people in our area that have plain old barn steel have bare roofs so we are doubting our purchase .”
12 detailed ratings · Read the full survey →Roof completed October 11, 2016
Jeremiah and Rita D.
Renous, NB · 2017 · Roof from 2016
GuildQuality“definitely would reccommend don't think they could have done better. We have a very old and challenging house(1859) and they discussed each problem with us and gave us possible options The color we were first looking fro was the brown that was discontinued. However we a re happy with the dark brown.”
12 detailed ratings · Read the full survey →Roof completed November 16, 2016
“definitely would reccommend”
Eric and Victoria B.
Grafton, NS · 2016 · Roof from 2016
GuildQuality“Can't really think of any, the Company is a class act.”
11 detailed ratings · Read the full survey →Roof completed October 26, 2016
“Very much so. Very neat and tidy. Kept all garbage cleaned up as they progressed with the installation. All tools and material put away neatly at the end of the work day.”
“So far too early to tell but I have no reason to believe the materials to be sub standard.”
“Very much so. Was impressed.”
Craig and Denise A.
Nackawic, NB · 2016 · Roof from 2016
GuildQuality“I can't think of anything.”
11 detailed ratings · Read the full survey →Roof completed November 22, 2016
Sally J.
Mahone Bay, NS · 2016 · Roof from 2016
GuildQuality“We had quite a wait before the project got started. So far, we are quite happy.”
11 detailed ratings · Read the full survey →Roof completed October 18, 2016
George and karen H.
Cooks Brook, NS · 2016
GuildQuality“We were very impressed by Greg and the work crew Paul, Dave and Terry. They really knew their stuff and are very professional. The only glitch was the communication between what Dowd's Roofing should have done with the Facia, Soffit and Evestroughing with respect to tieing it in with what the roofers were to do. It may have been better I think for Greg to have spoken directly with them so it was clear what one expected the other to do. This resulted in an unexpected additional cost to us on the roofing side. Just going to watch the snow slide off the roof this winter!”
12 detailed ratings · Read the full survey →Roof completed November 18, 2016
Erik Millett and Marie-Christine C.
Hampton, NB · 2016 · Roof from 2016
GuildQuality“They could have improved by having more professional workers. They picked up all the big things, but we picked up all the little things. They should have come back in the morning when it was light and cleaned.”
12 detailed ratings · Read the full survey →Roof completed November 27, 2016
Richard and Nancy M.
Middle West Pubnico, NS · 2016
GuildQuality“N/A We are looking forward to never changing the roof again we love it.”
12 detailed ratings · Read the full survey →Roof completed November 25, 2016
Claude and Deborah P.
Meadowvale, NS · 2016 · Roof from 2016
GuildQuality“My only issue was keeping us informed of when the project was going to start and was in fact delayed. that said the job and follow up were excellent. Looking forward to the other project we discussed. We would like to lock in our contract after the first of the year...regards CR Joseph, MD”
12 detailed ratings · Read the full survey →Roof completed October 19, 2016
Charles and Cathie J.
Little Port L'Herbert, NS · 2016 · Roof from 2016
GuildQuality“I am a nonsmoker, and would have preferred them not smoke on my property. They did clean up their cigarette butts, but I would suggest they go on a walk, or drive to smoke.”
12 detailed ratings · Read the full survey →Roof completed October 12, 2016
Greg and Mary Anne B.
Lake Echo, NS · 2016
GuildQuality“The price was a little scary.”
12 detailed ratings · Read the full survey →Roof completed November 7, 2016
Dan and Claudette M.
Fredericton, NB · 2016 · Roof from 2016
GuildQuality“They could have improved mainly in the communication. There were long periods of time. There was an issue and no communication. I am very happy with the product and service. Like anything, nothing is perfect. I am from outside and was not born from Nova Scotia and the attitude of the people here are like they don't need the money and you have to run after them to get them. They were better than average. The little issue with the accounting dragged on, but I held my own and it got resolved. I will recommend them.”
11 detailed ratings · Read the full survey →Roof completed October 12, 2016
“I had some issues with the communication.”
“In the end, yes. There was a bit of a limp.”
Chas S.
Brookside, NS · 2016 · Roof from 2016
GuildQuality“Maybe a name on a truck and staff uniforms would be great. It would look more professional”
12 detailed ratings · Read the full survey →Roof completed October 13, 2016
Gerald and Carol D.
Oromocto, NB · 2016 · Roof from 2016
GuildQuality“They could have improved with their communication. They left us in the dark with some things.”
12 detailed ratings · Read the full survey →Roof completed September 30, 2016
“They did not communicate with us well in the beginning. I almost canceled.”
“I noticed some of the shingles seem to be up a little bit where they should be flat.”
“They did not, but it was not their fault. It was the fault of the scheduler.”
Ramsey and Anne Marie M.
Marion Bridge, NS · 2016 · Roof from 2016
GuildQuality“They did a good job. It took a long time. I know they are busy. I am happy. They would suppose to be there at eight in the morning and show up at five in the afternoon and work until eight at night. It was that way the entire project.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2016
“They left garbage around. They showed up at different times. It took three weeks to do one roof.”
Dana R.
Annapolis Royal, NS · 2016
GuildQuality“There is nothing they could have done to improve. Everything was fine.”
12 detailed ratings · Read the full survey →Roof completed September 22, 2016
Bill and Diana H.
Chester, NS · 2016 · Roof from 2016
GuildQuality“They could have improved in scheduling. I had to call to make sure it was done before I left. It was a good experience and I am looking forward to seeing the final project when I go back in about six months.”
12 detailed ratings · Read the full survey →Roof completed September 21, 2016
Yvon and Noreen L.
Amherst Shore, NS · 2016
GuildQuality“our experience is 100% satisfaction. The only recommendation we would like to make is that while we were looking into the different options for having our roof done, we found your company through the internet. There are a lot of people that do not use the web to search for this, and many people from our community asked how we found out...they like our roof!!!! So maybe advertising in local newspapers or through a flyer in the mail might give your company a good response although word of mouth and good testimonies [like ours :) ] will bring in more customers. Great product, good service and wonderful crew on the roof!”
11 detailed ratings · Read the full survey →Roof completed September 27, 2016
“We want to mention the great crew we had working on our roof.”
Frank Ijsebaert and Dina I.
Crapaud, PE · 2016 · Roof from 2016
GuildQuality“because we had a copper roof installed, there were delays in delivery and start-up which should have been addressed by you phoning me, but i kept having to phone you. the crew was excellent, but there were several days when they could have used more help and the job could have been completed sooner. it was supposed to begin in early august and be completed in 7-10 days. it began in late august and took close to five weeks to complete. i now understand that this is the first copper roof you've done on a small house and that you are using it in advertising. given the unusual circumstances, i think you could have supplied a full crew and kept us informed of delays ahead of time.”
See this roof ↗8 photos · Solid copper Standing Seam12 detailed ratings · Read the full survey →Roof completed September 30, 2016
“because it was a copper roof, there seemed to be a lot of uncertainty about its manufacture and delivery dates. i wasn't kept in the loop about this unless i asked”
“see comments in #2 above”
“they were often understaffed, but did their best with the resources they had”
“again, they should have communicated with me more often without my having to ask why there were so many delays or why the job took so much longer than the contract indicated”
“please see #14 below”
Chris Tragakis and Ann B.
Antigonish, NS · 2016 · Roof from 2016
GuildQuality“I think they could have improved on the communication. They were doing our cottage and I had to go home. I wasn't sure when they were doing and when I needed to be there. It worked out in the end.”
12 detailed ratings · Read the full survey →Roof completed September 21, 2016
“I called them to find out when they were coming.”
Jane Van de S.
Amherst Shore, NS · 2016 · Roof from 2016
GuildQuality“Their 1-800 numbers responsiveness.”
11 detailed ratings · Read the full survey →Roof completed October 5, 2016
“When I dialed the 1-800 number I didn't get a good response.”
“I did not receive a return phone call after talking to the 1-800 operator.”
Paul and Wanda M.
White Rock, NS · 2016 · Roof from 2016
GuildQuality“I had to clean up some nails laying around on the deck and driveway as well as some debris in the bushes and trees. I understand that this does happen after a project but I had to spend some time cleaning it up which was why it was an issue. Also for some reason they didn't put an icebreaker over the door that we come in and out of most frequently, John said they put us on a list to get one but it has been some time now and we still don't know when it'll happen.”
11 detailed ratings · Read the full survey →Roof completed August 23, 2016
Robin Crouch and Lori C.
Port Williams, NS · 2016 · Roof from 2016
GuildQuality“There seems to be slight disconnect from guy who does the pricing and the guys who do the work. The bidder said we needed to remove shingles and the crew said we didn't, we got it sorted out though. We even received a bill for removing them but they corrected that.”
12 detailed ratings · Read the full survey →Roof completed July 25, 2016
“I asked them to wear fall protection and they didn't. I didn't want anyone to get hurt on my roof. Other than that they were great.”
Philip and Pam S.
Enfield, NS · 2016 · Roof from 2016
GuildQuality“Your crew was experienced and that is the important thing. The only question I had at the time was the appearance of the flashed stainless chimney. It, in my eye, was not quite right. However it was promptly remedied the following week by Steve. Very pleased with the addressing of the concern and the prompt addressing of the matter by your company.”
12 detailed ratings · Read the full survey →Roof completed August 30, 2016
Stephen and Margaret N.
Bridgewater, NS · 2016
GuildQuality“Communication on when start date of job was going to be and when materials were coming in. One person would say one thing and if I spoke with a different person later, they would tell me something else. We are happy with the look of the roof!”
11 detailed ratings · Read the full survey →Roof completed August 22, 2016
“There was a mix up during the waiting process of when the job was going to be started but there was confusion w/communication of different people.”
Sheldon and Judy D.
Trenton, NS · 2016 · Roof from 2016
GuildQuality“They could have improved on the clean up afterwards. It was good but could have been better.”
10 detailed ratings · Read the full survey →Roof completed August 30, 2016
“They cleaned up some of it but they left a mess around. Pieces went into neighbors yard.”
Robert and Paulette B.
Halifax, NS · 2016 · Roof from 2016
GuildQuality“Did not have my contact phone number”
12 detailed ratings · Read the full survey →Roof completed August 30, 2016
Daniel T.
Lennox Island, PE · 2016 · Roof from 2016
GuildQuality“We were pleased with eveyrthing. We are sorry we were not able to use the product. We don't know of any other company out there that will do this kind of work.”
4 detailed ratings · Read the full survey →Allan and Melanie H.
Sydney, NS · 2016
GuildQuality“Installer took a while to do project started and left was gone forafew days did not know when he was coming back only one installer The house looks great pleased with the results But i thought it would be done sooner only one installer expected more”
11 detailed ratings · Read the full survey →Roof completed September 4, 2016
Jeff and Mabel M.
Hillside Boularderie, NS · 2016 · Roof from 2016
GuildQuality“I already have recommended them.”
11 detailed ratings · Read the full survey →Roof completed August 23, 2016
“I would say 5 if I could.”
“I would say 5 if I could.”
“I would say 5 if I could.”
“I already have recommended them.”
Brent and Kerri S.
Middle Sackville, NS · 2016 · Roof from 2016
GuildQuality“They could improve with the advertising signage on my lawn. It is only in English. They should have a french one since I live in the french company. They should do siding and windows. I am happy about the decision to go with them even though it was more expensive I sit on my deck and admire my roof.”
12 detailed ratings · Read the full survey →Roof completed July 14, 2016
“5”
“5”
“I still have stuff pending but it is because of me.”
Jean-Pierre and Nicole R.
Dieppe, NB · 2016 · Roof from 2016
GuildQuality“They shouldn't go to their next job without completing the job at hand. I am losing vacation time waiting around for them. It is unfortunate with such a great guarantee and materials that this had dragged out for so long.”
11 detailed ratings · Read the full survey →Roof completed July 30, 2016
“The job was supposedly completed three weeks ago and I am still waiting for it to be completed. They finished the work late at night so I refused to sign off on it because it was dark and I couldn't see it well. I mentioned a few things on the roof that I noticed. I expected a very good job to be done and they have not done any better than I could have done myself.”
“Some materials are missing.”
“I am still waiting for them to fix some minor flaws in the installation.”
“I had a tire with a roofing nail in it.”
“I am still waiting three weeks after for it to be completed. The longer it takes the less satisfied I am becoming.”
“Re: previous comments.”
“Re: the previous comments.”
Michael S.
Mahone Bay, NS · 2016 · Roof from 2016
GuildQuality“The only improvement that could have been made was in managing expectations with regards to the finishing date. We were told they would work on Canada Day and the crew leader called the morning of Canada Day to say they were taking the day off with their families. I completely understand them wanting to but it bothered me because the expectation had been set that they would be working. Ironically they called me on my cell phone and I was at work :) We were starting vacation and had to delay going away by a day. It would be good to receive a final statement indicating full payment was received.”
11 detailed ratings · Read the full survey →Roof completed June 30, 2016
“Yes as soon as Greg was notified he contacted me right away and arranged for a home consultation.”
“At this point in time all is good, however it would be better to connect in a year or two after we have lived with the product during bad and winter weather.”
“As of now yes, although it would be better to ask this question a year or two from now, following winter/stormy weather”
“At the end of the day everything was tidied up and was neat and on my property.”
Leo and Annette C.
Dartmouth, NS · 2016 · Roof from 2016
GuildQuality“They could have improved on the scheduling. It was a positive experience.”
12 detailed ratings · Read the full survey →Roof completed July 20, 2016
“They were swamped and we had received a call from the sales person that it would be one week but they ended up showing up the following week.”
“The guys did a great job.”
Susan H.
Gardners Mills, NS · 2016 · Roof from 2016
GuildQuality“They could have improved on during the project with my particular installer. My neighbors had work done and one house had a four member crew and another home had a three member crew. I had for the most part one installer who never showed up until 10 am.”
12 detailed ratings · Read the full survey →Roof completed July 12, 2016
“The installers had some issues.”
“They weren't organized. The installer took too long and he didn't have a crew with him. The project dragged on into the fourth week. I've talked to John and the installation manager about it already.”
“No.”
Bill and Marilyn C.
Martins River, NS · 2016 · Roof from 2016
GuildQuality“So far I am very happy that I had it done.”
11 detailed ratings · Read the full survey →Roof completed July 26, 2016
“They had a cancellation and called and asked if they could come early.”
George and Dianna H.
Chester, NS · 2016
GuildQuality“I was only there when they were doing the last bit of the work, but it was good. They were professional and efficient.”
12 detailed ratings · Read the full survey →Roof completed July 18, 2016
Edith H.
New Ross, NS · 2016 · Roof from 2016
GuildQuality“I would recommend them to a friend as far as my personal view, but I have not had any long term experience with it.”
11 detailed ratings · Read the full survey →Roof completed July 19, 2016
“They were very tidy.”
“I am very happy with the roof. The minor issue is with the flashing.”
“They took a little time off, because I think that they had too many jobs on the go.”
“I would recommend them to a friend as far as my personal view, but I have not had any long term experience with it.”
Ken and Rozella F.
Annapolis Royal, NS · 2016 · Roof from 2016
GuildQuality“I gave the check to Mr. Richardson along with the survey and the check has not been cashed yet. I am very happy with the job and I will recommend anybody to the company.”
11 detailed ratings · Read the full survey →Roof completed July 22, 2016
Evelyn S.
Yarmouth, NS · 2016
GuildQuality“Yes, I have already recommended to 2 serious potential customers. (\*with the reference of the installation delays.). I suspect John already has e few inquiries from the references. Make sure the home owners know when the installers are, or are not, on site and provide a better estimate of the completion time. We had no idea. Aside from the comments regarding installation, the crew was professional, courteous, respectful and kept a clean, safe and organized job site. I just wish it had been done without work interruptions.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2016
“The installation crew worked unusual hours from what I would have expected. It was difficult to know when they would be on site or not. Had we known more, we could have planned our own household activities differently. It also lengthened the total installation time which was a bit frustrating.”
“See 4.”
“Gilles Bourgeois intervened adequately and professionally following my complaint in regards to the installation interruptions.”
“Yes, I have already recommended to 2 serious potential customers. (*with the reference of the installation delays.). I suspect John already has e few inquiries from the references.”
Roland Mazerolle and Suzanne B.
Grande-Digue, NB · 2016 · Roof from 2016
GuildQuality“I was amazed on how fast they did it.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2016
“I haven't got the written guarantee.”
Brock and Karen D.
Keswick Ridge, NB · 2016 · Roof from 2016
GuildQuality“They are a hardworking bunch and steadfast bunch. It's a high level of workmanship they are putting out and I hope they receive the compensation for that.”
12 detailed ratings · Read the full survey →Roof completed July 18, 2016
Gertrude S.
Bridgewater, NS · 2016 · Roof from 2016
GuildQuality“I kept some shingles to show to coworkers and to family from Halifax and Yarmouth, NS. There was a corner cut area above our home entrance. The cut area was shiny as the roofing material was cut. I used a permanent black marker to match the roof and don't notice it any more. Perhaps the crew or the crew foreman might be informed of this small concern in highly visible areas. Who's coming and when to remove the sign at the end of our lane ? What am I suppose to do with it? Also, we didn't receive a warranty email yet. If I'm mistaken sorry. Been on vacation and didn't want to complete this or any survey until now.”
11 detailed ratings · Read the full survey →Roof completed July 15, 2016
“But how should I know? Perhaps Greg or someone other than the installation crew should do a post installation checkup. Or Greg should stop in next year after or before the PEI Home Show. Or at least contact clients.”
“I kept some shingles to show to coworkers and to family from Halifax and Yarmouth, NS.”
Thomas Mann and Lise D.
Riverdale, PE · 2016 · Roof from 2016
GuildQuality“Interlock Roofing put wood on the side of the house but should have used plastic. The roof is guarunteed for life, but the wood isn't. Interlock Roofing did a good job and it's a good roof.”
12 detailed ratings · Read the full survey →Roof completed July 7, 2016
Shawn and Debbie M.
Afton Station, NS · 2016 · Roof from 2016
GuildQuality“If I was 10 years down the road and it was this hard to get in touch with someone I would not be happy. I was disappointed with how people do not get back to you. But until I see someone about my issues I do not really know. It looks good except for the spot. Generally the roof looks nice except for the spot out front.”
12 detailed ratings · Read the full survey →Roof completed July 7, 2016
“We have not seen anyone yet.”
Bill and Kathy H.
North Milton, PE · 2016 · Roof from 2016
GuildQuality“The job took a little longer than it should have. They were doing another job in town, so they would jump back and forth. That slowed our job down a little bit.”
12 detailed ratings · Read the full survey →Roof completed July 5, 2016
Donald and Patricia B.
Mahone Bay, NS · 2016 · Roof from 2016
GuildQuality“Nothing in particular stands out for improvement. Great job. We are very pleased with the look and performance of the roofing system.”
11 detailed ratings · Read the full survey →Roof completed July 3, 2016
Paul and Diane P.
Halifax, NS · 2016 · Roof from 2016
GuildQuality“this is our second Interloc roof... home and now the cottage. pleased with product and the company!”
12 detailed ratings · Read the full survey →Roof completed June 9, 2016
Shane R.
Upper Cape, NB · 2016 · Roof from 2016
GuildQuality“I have recommended them to a friend. The installers can let us know their names. I think it is important to know who it is that is at your home.”
9 detailed ratings · Read the full survey →Roof completed June 9, 2016
“They didn't clean up after themselves when they were done. We called them and they came back to take”
“I was cleaning up after them when I got home.”
“We are still waiting for them to contact us about getting the snow guards installed. I don't know how long it will take”
“I have recommended them to a friend.”
Francis and Janet R.
Timberlea, NS · 2016 · Roof from 2016
GuildQuality“I think they could be more prompt.”
12 detailed ratings · Read the full survey →Roof completed June 8, 2016
“Interlock Roofing called us the day before the installation to confirm our morning appointment. On installation day, the crew arrived several hours late in the afternoon.”
Paul and Connie B.
Wellington, NS · 2016 · Roof from 2016
GuildQuality“nothing stands out a job well done”
12 detailed ratings · Read the full survey →Roof completed June 8, 2016
Gregory and Shirley G.
Eastern Passage, NS · 2016 · Roof from 2016
GuildQuality“I would say that the company needs to give the installers a raise. I am quite happy with the roofs.”
12 detailed ratings · Read the full survey →Roof completed May 24, 2016
Arnold Haines and Carolyn K.
Martins River, NS · 2016 · Roof from 2016
GuildQuality“The experience was exactly what I was expecting. I am very pleased, we got exactly what we were looking for.”
12 detailed ratings · Read the full survey →Roof completed May 9, 2016
Colin Graham and Guillaine M.
Lawrencetown, NS · 2016 · Roof from 2016
GuildQuality“The only issue was the transportation of the product. When it came there was no employee here. They sent out a man who just had one leg and he expected to drop it off in our driveway, but Bob mentioned it might be best to leave it under something covered. This man was not really able to help my husband move it. My suggestion to Paul is that when they contract to that company that they have two employees there to move stuff. It was a good experience. It was expensive but it looks wonderful and I do believe it has been done very well. The product is excellent.”
12 detailed ratings · Read the full survey →Roof completed May 9, 2016
David and Susan S.
Belleisle Creek, NB · 2016 · Roof from 2016
GuildQuality“Absolutely. There could have been more verbal communication during the process of installation. We are very happy. It was well worth it.”
12 detailed ratings · Read the full survey →Roof completed April 19, 2016
“3.5”
“Absolutely.”
Debra S.
Wolfville, NS · 2016 · Roof from 2016
GuildQuality“They could improve on actually completing the project in time frame I was given. I hope all my features help so that I never have any problems with my roof.”
12 detailed ratings · Read the full survey →Roof completed April 27, 2016
“The time I was told it would start and finish was not what happened.”
Greg and Melvina S.
Beaverbank, NS · 2016 · Roof from 2016
GuildQuality“Better inform customers on how to handle and problems that develop with the product.”
12 detailed ratings · Read the full survey →Roof completed April 20, 2016
“I have another Interlock roof installed in 2004 and I was not able to contact Interlock to get information on how to have warranty work performed.”
Wayne M.
Public Landing, NB · 2016 · Roof from 2016
GuildQuality“A little more tidiness. In their defense, it was nasty weather and snowy weather it was hard to get it 100%. Very happy with the product. Best out there as far as we are concerned. A little more detail as far was the fit and finish goes. A little slower on the installation somethings can get missed by going to fast. We are 90% - 95% happy.”
12 detailed ratings · Read the full survey →Roof completed April 14, 2016
“It was suppose to be 8 weeks out but it was 6 weeks early.”
Joseph M.
Lantz, NS · 2016 · Roof from 2016
GuildQuality“Professional job.”
12 detailed ratings · Read the full survey →Roof completed April 14, 2016
Kelly and Bertha De M.
East Jordan, NS · 2016 · Roof from 2016
GuildQuality“I don't know how the company could have improved. The only thing is that I thought they were going to leave us a sign for our lawn as an advertisement. We didn't get one.”
11 detailed ratings · Read the full survey →Roof completed April 14, 2016
“They came sooner than we thought they were going to because they had a cancellation. That was fine with us.”
Wayne and Debbie S.
Kentville, NS · 2016 · Roof from 2016
GuildQuality“I was quoted a three nailing system per shingle. I only received one. The crew lead member reported that to his lead member. That was a little bit upsetting.”
12 detailed ratings · Read the full survey →Roof completed April 7, 2016
Yvonne L.
Chester Basin, NS · 2016 · Roof from 2016
GuildQuality“There was nothing because they did great.”
11 detailed ratings · Read the full survey →Roof completed March 30, 2016
Richard Groot and Elizabeth K.
Wolfville, NS · 2016 · Roof from 2016
GuildQuality“Everything went according to plan. It was just the start date, it would of been nice to know exactly when. The warranty information, I don't think we have receive it yet will have to check in with them on that.”
12 detailed ratings · Read the full survey →Roof completed March 30, 2016
Craig Robinson and Tabatha B.
Fredericton, NB · 2016 · Roof from 2016
GuildQuality“Again, as long as that missing step gets completed I give this a 4. For now, I will say 3.6. It would have been if they had taken care of that one ommitted step, but they said they will take care of it.”
11 detailed ratings · Read the full survey →Roof completed March 30, 2016
Doug H.
Berwick, NS · 2016 · Roof from 2016
GuildQuality“I think it is a great system.”
11 detailed ratings · Read the full survey →Roof completed March 29, 2016
“I was very impressed with them. They did exactly what they said they were going to do.”
Greg and Denise D.
Martins Point, NS · 2016 · Roof from 2016
GuildQuality“I'm very impressed with the product and the installation. I'm also impressed with the follow up after the job was finished.”
12 detailed ratings · Read the full survey →Roof completed March 28, 2016
Dale and Nancy H.
Fredericton, NB · 2016 · Roof from 2016
GuildQuality“Clean up,could of used tarps,and had more than one installer”
12 detailed ratings · Read the full survey →Roof completed March 26, 2016
Tracy K.
Merigomish, NS · 2016 · Roof from 2016
GuildQuality“The dumpster they had ordered for the drive is still there. It has been a month! I called the dumpster company this morning. They are coming Tuesday morning.”
12 detailed ratings · Read the full survey →Roof completed March 25, 2016
Edgar C.
Advocate Harbour, NS · 2016 · Roof from 2016
GuildQuality“I still remember the gentleman that called. I understood he was going to follow the materials but he didn't. I read the fine print on the contract and it said if there is a problem you only have three days to put in a claim. That seems unreasonable. A longer time would have been an added security for us.”
12 detailed ratings · Read the full survey →Roof completed March 25, 2016
Wayne and Lorraine N.
Yarmouth, NS · 2016 · Roof from 2016
GuildQuality“There isn't anything because I didn't have any problems. They came and did the job.”
11 detailed ratings · Read the full survey →Roof completed March 25, 2016
Marjorie B.
Amherst, NS · 2016 · Roof from 2016
GuildQuality“I'm glad that I went this route because it takes a big worry off my mind as far as wondering if I will have problems with my roof. After using Interlock Roofing, I'm confident that I won't.”
11 detailed ratings · Read the full survey →Roof completed March 25, 2016
Rodney and Linda C.
Saint John, NB · 2016 · Roof from 2016
GuildQuality“1. Improve communications between scheduling staff and client - At the end of Sept we were told that it would be 6-8 weeks before the roof was scheduled. At week 10 I had to reach out to Bob to find out what was going on. The roofing materials did show up in Mid Dec. As it was, installation did not occur until Dec 30 and Jan 6. The crew had to clean snow off twice.2. Hire more staff to install roofs.”
12 detailed ratings · Read the full survey →Roof completed January 5, 2016
Bradley and Lesley S.
Fredericton, NB · 2016 · Roof from 2016
GuildQuality“I don't think they could have improved. It was just a great experience overall.”
1 detailed ratings · Read the full survey →Roof completed January 20, 2016
Michael B.
Lawrencetown, NS · 2016 · Roof from 2016
GuildQuality“The product itself would be a 3. Interlock Roofing could have improved with time management and customer communication.”
11 detailed ratings · Read the full survey →Roof completed December 21, 2015
“The product itself would be a 3.”
C. Luanne M.
Fredericton, NB · 2016 · Roof from 2015
GuildQuality“It would have been nice to have a warning about the snow falling off the roof and how it would feel like an avalanche. The snow tore down part of our fence and almost hit my wife. I would have taken more precautions and secured things better. No other than my Wife almost got hit by the snow coming off the roof so a warning would be good.”
11 detailed ratings · Read the full survey →Roof completed November 15, 2015
“I can't remember due to the time.”
“I am not sure if they followed all safety precautions provided in the safety plan. They did not use scaffolding. They used ladders on the roof.”
“The times bounced around but in that industry you can't really nail down a time. The timing did change especially the start time but once they started it was a 4.”
Randall Tresidder and Shailini (Shelley) S.
Halifax, NS · 2016 · Roof from 2015
GuildQuality“They are honest and great workers. They were very nice and they did a great job.”
11 detailed ratings · Read the full survey →Roof completed November 17, 2015
Ricky and Audrey S.
Whites Lake, NS · 2016 · Roof from 2015
GuildQuality“When Greg was here, we agreed upon the installation date and time. The installers did not arrive on time, but this was not a big inconvenience for me. Greg could have updated me and kept in contact with me more during the course of the installation.”
12 detailed ratings · Read the full survey →Roof completed December 8, 2015
Milton and Lois S.
Grand Bay-Westfield, NB · 2016 · Roof from 2015
GuildQuality“Interlock Roofing could have improved by being more precise on when the work would start. Also, the work crew was good, but they left a lot of cigarette butts and nails all over the place when they were done. Those were the two main issues.”
12 detailed ratings · Read the full survey →Roof completed December 8, 2015
Michael V.
Pleasant Grove, PE · 2016 · Roof from 2015
GuildQuality“It took too long. We were misled about that. I hope it stand up like it is supposed to. I hope I do not have any problems.”
1 detailed ratings · Read the full survey →Roof completed July 18, 2015
Wayne and Karen F.
Miramichi, NB · 2016 · Roof from 2015
GuildQuality“Everything went well.”
11 detailed ratings · Read the full survey →Roof completed June 19, 2015
“They were lovely.”
“The roof is great.”
Stewart V.
Lunenburg, NS · 2016 · Roof from 2015
GuildQuality“It was difficult to contact their office before the project started.”
1 detailed ratings · Read the full survey →Roof completed October 31, 2015
David T.
Hammonds Plains, NS · 2016 · Roof from 2015
GuildQuality“Yes I would. Time will tell. Communication is the biggest problem! They really are lacking at communication and professionalism.”
8 detailed ratings · Read the full survey →Roof completed November 28, 2015
“They only had half a crew at times.”
Floyd and Susan D.
River Philip, NS · 2016 · Roof from 2015
GuildQuality“1-800 scheduling person was rude, she did not help me out, and tell me who I needed to talk to. She never got back to me. It was 99% good. I am very satisfied with the company but the initial contact I had was not satisfying whatsoever.I should be able to talk directly to the people who are going to do my project. John Reeves did an excellent job. John was on it and had it all done already. He took care of everything.”
12 detailed ratings · Read the full survey →Roof completed December 18, 2015
“All except for the initial contact in delta for the 1-800 number that answers the phone. Everybody else was excellent.”
“They were excellent and very professional. Except for the one person again who was rude. I did not hear anything from her for two weeks. I was fed up with her. I went back and found the company and when I emailed them I got a reply right away. The only reason I went with Interlock was because of John Reeves. You are losing business because of the one lady. She should not be with the company. I am not happy with her whatsoever. She would not give me any information.”
“Extremely excellent crew, professional guys, and they cleaned and did an excellent job.”
“It looks to be an excellent job.”
“Doing business from all over and the system you have to make payments should be made easier schedule wise, because of the delays. But 2 because of the women who answers the 1-800 number because qualifications and the fact that we couldn't make easy payments it had to be on hold with checks. Other than that it was perfect.”
Raymond F.
Shad Bay, NS · 2016 · Roof from 2015
GuildQuality“The only problem was the delay in getting started.”
12 detailed ratings · Read the full survey →Roof completed November 30, 2015
Laurie and Barbara M.
Arichat, NS · 2016 · Roof from 2015
GuildQuality“Interlock could improve by not smoking on the jobsite, better clean up, and communication.”
12 detailed ratings · Read the full survey →Roof completed October 19, 2015
James C.
Hampton, NB · 2016 · Roof from 2015
GuildQuality“I can't think of any areas, that they need to improve on.”
12 detailed ratings · Read the full survey →Roof completed October 23, 2015
Leslie Cosby and Ann W.
Bridgewater, NS · 2016 · Roof from 2015
GuildQuality“They could have improved on their communication about time length. I hope our problem gets solved.”
1 detailed ratings · Read the full survey →Roof completed November 5, 2015
Nicole G.
East Chester, NS · 2016 · Roof from 2015
GuildQuality“One concern that I had, was that the customer satisfaction survey that Interlock Roofing asked me to fill out, was required to be filled out in the presence of the installer at the immediate completion of the job on the day he left. That made little to no sense to me. A person should have the opportunity to enjoy the product for a specified period of time before filling out customer satisfaction analysis. There is no opportunity immediately after the completion of the project to know if there are any problems. I would recommend being allowed to wait a certain period of time so that it is an accurate survey.”
12 detailed ratings · Read the full survey →Roof completed June 25, 2015
“There was a lack of follow up, particularly there was a portion of damaged siding that they promised to replace; but did not.”
“There was a lack of follow up, particularly there was a portion of damaged siding that they promised to replace; but did not. There has been no follow up with the company. The first thing that happened with the first snow, is that the snow removed a portion of my eaves troughs (gutter). I came home and the first sliding snow tore those off.”
William G.
Fredericton, NB · 2016 · Roof from 2015
GuildQuality“I think the only issue was the follow up after the fact.”
Roof completed December 14, 2015
All Interlock reviews on GuildQuality ↗Stuart and Lee J.
Annapolis Royal, NS · 2015 · Roof from 2015
GuildQuality“The only specific part was the clean up, they left a few tiny pieces of metal on the ground. I spoke with the wife, she was present during the project.”
12 detailed ratings · Read the full survey →Roof completed October 22, 2015
Vince V.
Dartmouth, NS · 2015 · Roof from 2015
GuildQuality“I can't really say until I have a few winters under our belt. I would like to see an inspector come every few days to see what was going on. Someone to see what was happening. Like quality control and workmanship.”
10 detailed ratings · Read the full survey →Roof completed December 6, 2015
James H.
Hebbs Cross, NS · 2015 · Roof from 2015
GuildQuality“I think it would be a good idea for the installers to not smoke on the roof.”
1 detailed ratings · Read the full survey →Roof completed November 12, 2015
Sheila F.
Glen Haven, NS · 2015 · Roof from 2015
GuildQuality“Every time I come up my driveway I look at the roof and I love it. When other people have come by, they've been pleased with the appearance as well. I'm sure other people will get interested in using them too. I was totally satisfied.”
11 detailed ratings · Read the full survey →Roof completed November 26, 2015
“There was a holdup and they were not here when they said they would be.”
Joseph and Selena M.
Granville Beach, NS · 2015 · Roof from 2015
GuildQuality“They could improve on the communication. We are very pleased with the roofing job.”
12 detailed ratings · Read the full survey →Roof completed September 22, 2015
“We kept getting calls saying they will come next week, then the next, but they never came. It was annoying.”
Roland and Susan B.
Yarmouth, NS · 2015 · Roof from 2015
GuildQuality“They were really good and I do not know how they could do any better.”
12 detailed ratings · Read the full survey →Roof completed April 21, 2015
Robert Faulkenham and Bonny L.
Dayspring, NS · 2015 · Roof from 2015
GuildQuality“I think their only issue right now is that their product is so good and the demand is so high that there is a wait for it. I had to wait getting someone to contact me initially. I think that if they did some advertising up north here there would be so many people wanting that roof.”
12 detailed ratings · Read the full survey →Roof completed October 27, 2015
Jody and Carolyn J.
Edmunston, NB · 2015 · Roof from 2015
GuildQuality“Lower their price.”
12 detailed ratings · Read the full survey →Roof completed April 15, 2015
Gary and Barbara (Betty) M.
Bridgewater, NS · 2015 · Roof from 2015
GuildQuality“They should have more than one person to a roof. It is a beautiful roof.”
9 detailed ratings · Read the full survey →Roof completed October 8, 2015
“There was only one man. It took a month to get it done.”
“I found a mess everywhere. I have to pick up nails everywhere.”
David H.
Summerville, NS · 2015 · Roof from 2015
GuildQuality“I wish we could have gone with Interlock Roofing because that's what we wanted, but they were too expensive.”
1 detailed ratings · Read the full survey →Roof completed November 6, 2015
Robert and Sirge W.
Hubbards, NS · 2015 · Roof from 2015
GuildQuality“Interlock Roofing should make it cheaper.”
12 detailed ratings · Read the full survey →Roof completed October 8, 2015
Chris and Julie M.
Upper Cape, NB · 2015 · Roof from 2015
GuildQuality“I wish Interlock Roofing could have correctly estimated the amount of materials. Our price changed a few times; it was annoying.”
12 detailed ratings · Read the full survey →Roof completed September 24, 2015
Paul and Nicole M.
Martins River, NS · 2015 · Roof from 2015
GuildQuality“I can't think of any; it was wonderful. Everything was well done and timely. We are very happy with the results.”
12 detailed ratings · Read the full survey →Roof completed September 22, 2015
James and Margaret D.
Sable River, NS · 2015 · Roof from 2015
GuildQuality“none.”
Roof completed October 18, 2015
All Interlock reviews on GuildQuality ↗Jonathan and Catherine F.
New Germany, NS · 2015 · Roof from 2015
GuildQuality“They should have completed the job in the same day. I hope the roof stays where it is supposed to be. It is a very inexpensive roof so hopefully it lives up to the name.”
11 detailed ratings · Read the full survey →Roof completed September 15, 2015
“It was supposed to be done in one day but it took them two days. It rained in the morning on the day they started so they started a little late. However, once 5 o'clock hit they all stopped working.”
Peter and Monique C.
Grand Barachois, NB · 2015 · Roof from 2015
GuildQuality“We were just overall happy with the way they did things. They were "eager beavers" when they were working and we are really happy.”
12 detailed ratings · Read the full survey →Roof completed September 30, 2015
Lauren and Donna A.
Auburndale, NS · 2015 · Roof from 2015
GuildQuality“Interlock Roofing could have improved on the follow-up. We still haven't received any paperwork from them for completion. We are supposed to get some paperwork that says there is some sort of guarantee. There has been no follow-up since the job was completed.”
11 detailed ratings · Read the full survey →Roof completed September 20, 2015
Allan and Theresa C.
Boutliers Point, NS · 2015 · Roof from 2015
GuildQuality“Bringing the price down.”
1 detailed ratings · Read the full survey →Roof completed August 30, 2015
David and Heather M.
Quispamsis, NB · 2015 · Roof from 2015
GuildQuality“We are really pleased with the job. It is on a church steeple and we have had many positive comments made to us.”
12 detailed ratings · Read the full survey →Roof completed August 13, 2015
Jim M.
Annapolis Royal, NS · 2015 · Roof from 2015
GuildQuality“I will need to wait a couple of years to be able to recommend the product. I felt a rush when Bob Wright came. I would of liked a little bit more time to consider the cost. I felt a little pressure to decide soon.”
9 detailed ratings · Read the full survey →Roof completed August 31, 2015
Gregory and H. Jill T.
Dipper Harbour, NB · 2015 · Roof from 2015
GuildQuality“We're completely satisfied with it.”
12 detailed ratings · Read the full survey →Roof completed August 20, 2015
James and Bernadette H.
South Athol, NS · 2015 · Roof from 2015
GuildQuality“I was very intimidated by the workers that did the job.”
1 detailed ratings · Read the full survey →Roof completed August 18, 2015
Sheila M.
Greenfield, NS · 2015 · Roof from 2015
GuildQuality“It was a positive experience. The only negative thing was the rain delaying the project. My warranty package should be coming soon.”
2 detailed ratings · Read the full survey →Roof completed September 5, 2015
“The weather created a slight problem.”
Dianne W.
Quispamsis, NB · 2015 · Roof from 2015
GuildQuality“I feel that they could improve the financing portion of the job.”
12 detailed ratings · Read the full survey →Roof completed July 21, 2015
Raymond Wile and Joyce T.
Wileville, NS · 2015
GuildQuality“This is because of how the company handled everything. You pay good money for a roof, and they should provide better service to their customers. John the salesman did get me as a customer, but he was not honest with me. I think that it would be better if they stay on the current project until they finish it. This project just dragged on and on.”
11 detailed ratings · Read the full survey →Roof completed July 12, 2015
“I booked way back at the home show and was promised it would be done in six weeks, but it took longer.”
“I didn't like the attitude of John whatsoever.”
“They were wonderful and calmed me down.”
“They were upfront with me after I no longer dealt with John.”
“This is because of how the company handled everything.”
Robert P.
Barss Corner, NS · 2015
GuildQuality“I did not receive a receipt for the final payment. I will have to ask for that.”
12 detailed ratings · Read the full survey →Roof completed July 20, 2015
Todd and Stephanie W.
Dayton, NS · 2015
GuildQuality“The work crew seemed to be a bit rushed, I think there were a lot of jobs scheduled and they wanted to move on. I did a lot of the cleanup myself because I like doing something and the only comment my wife had was that there were a lot of cigarette buts around. I wish I would have put this roof on sooner as I had leaks and now I feel secure. Other than the high price I am very satisfied.”
12 detailed ratings · Read the full survey →Roof completed April 29, 2015
Lee B.
Bridgewater, NS · 2015 · Roof from 2015
GuildQuality“I think they could have improved on the clean up. They could look for smaller scrap materials. We are very pleased with the roof. It looks great. It really changed the look of our property. We are getting a lot of complements from the people in our area.”
12 detailed ratings · Read the full survey →Roof completed July 28, 2015
“3.5”
“I do think there was a little confusion and disorganization.”
Karl McLean and Joan N.
Wellington, NS · 2015
GuildQuality“If I would have been in a rush, I would say timing could be improved. But everything was spectacular. I had time to do my renovations that I needed to before the installation. It is not a problem for me whatsoever and it is not a complaint, but it might be helpful for others if the salesperson was French-English bilingual.”
12 detailed ratings · Read the full survey →Roof completed July 27, 2015
Renald Allain and Irene T.
Greater Lakeburn, NB · 2015
GuildQuality“None that i can think of they did a great job.”
12 detailed ratings · Read the full survey →Roof completed July 31, 2015
James and Maria C.
Carrolls Corner, NS · 2015
GuildQuality“I think they could have improved on communication. I had to get in touch with my representative a few times before he got back with me to let me know when they were going to be out to do my roof.”
12 detailed ratings · Read the full survey →Roof completed August 1, 2015
Scott and Corinne K.
Lake George, NS · 2015
GuildQuality“They could improve financing options.”
12 detailed ratings · Read the full survey →Roof completed June 29, 2015
Cindy B.
Fall River, NS · 2015
GuildQuality“I'm waiting on a refund.”
3 detailed ratings · Read the full survey →Richard L.
Yarmouth, NS · 2015
GuildQuality“I think it would be great if the price could come down a bit. I think more people would buy it then. It is an excellent product. When the guy comes back to address the one problem, everything will be great.”
11 detailed ratings · Read the full survey →Roof completed May 25, 2015
“There is a piece on the roof that is not completely done. The supervisor came to look at it and said he would come back out and address it.”
Michael Oddy and Linda P.
Fox Point, NS · 2015 · Roof from 2015
GuildQuality“Don't know yet”
9 detailed ratings · Read the full survey →Roof completed June 9, 2015
Wendy B.
Chester, NS · 2015
GuildQuality“No We tell everyone about our new roof. This was one of our better investments!”
12 detailed ratings · Read the full survey →Roof completed May 31, 2015
Bill and Bonita D.
Oromocto, NB · 2015
GuildQuality“N/A”
10 detailed ratings · Read the full survey →Roof completed June 9, 2015
Barry and Karen C.
Saint John, NB · 2015
GuildQuality“We are really satisfied with the job and it looks absolutely great.”
12 detailed ratings · Read the full survey →Roof completed May 11, 2015
Andrea and Rachel T.
Fredericton, NB · 2015
GuildQuality“None. There is a little bit of disconnect in communication. I was talking to the guy who's in the office in Dartmouth or Halifax and I told him that I got a call from the states and he said that they didn't have anything to do with anyone in the states, so I was concerned if you were actually a valid organization or not.(I explained to her what GuildQuality is and assured her that we are in fact a valid company.)”
11 detailed ratings · Read the full survey →Roof completed May 26, 2015
Elizabeth P.
Kentville, NS · 2015
GuildQuality“It took a while for me to get in contact with Bob Wright. I would call and leave a message, and it took a long time for him to get in contact with me. I haven't received the warranty paperwork yet. I am waiting for that.”
11 detailed ratings · Read the full survey →Roof completed May 7, 2015
“I would rate them a 5!”
Steven B.
Charters Settlement, NB · 2015 · Roof from 2015
GuildQuality“1. Be sure that crews communicate with the client when they will or will not be returning to the job site.2) Make certain any specific requirements that might be outside of the "typical" roof replacement are communicated to the installation crew (ie. the extra snow guards for solar panel tie-downs and the care required to locate them.3) Make certain the installation process leaves any adjustments to existing siding in the same state as original. This may mean specific provisions for extra care or automatically have on hand replacement siding. The sales representative emphasized that the interlock installation was carefully designed to provide a particularly weather proof interface in this area. If this is true, the installation should take extra care in this area. Interest has been expressed in our roof. We were asked how individual shingles could be permanent roofing. When we explained they were metal shingles, eyes light up. I am sure this will lead to further sales. The quiet young lad in charge of the installation crew the first couple of days was excellent. He seemed to know his work, had excellent leadership skills, and had the crew working well together. The rushed job to complete lead to dissatisfaction in some of the final work.”
12 detailed ratings · Read the full survey →Roof completed May 26, 2015
“During the beginning of the project, the installation sub contractor was OK. After two days, the crew failed to show up on the following Saturday when they had been expected and no courtesy call informed us of their intended absence. This happened a second time on the following Tuesday. We stayed home for two days specifically because the crew was expected to be working.”
“Work directly with the roofing material was satisfactory; however, there were a few other issues of concern:1) In two areas where siding removal and trimming was required, the crews did not seem to take the care and time required to remove, trim and reapply the siding. Considerable breakage occurred and a number of nail holes were placed in mid-panel of the siding for no apparent reason.2) Greg had advised that tie-downs for a summer pool solar panel would be replaced with snow guards to avoid holes in the roofing material. These would be placed in the same locations as existing tie-downs. This was discussed on site in more than one occasion but the final snow guard locations, while being usable, did not come very close to the original tie-downs. More direct written instructions from interlock roofing to the installation crew would have helped in this area. I have also found since the job was completed, that one of those specific snow guards is only attached with a single screw when three are usually used.”
“On the final day, the crew at the time seemed very rushed to get away. I lent them ratchet straps for their ladder (have not seen them since). They left a variety of small bits of debris around the yard. It only took us about 15 minutes to collect; however, they seemed sure they had everything.even though debris included an empty drink can that was very obvious!”
“The rushed cleanup and the damaged siding were not satisfactory. The installation manager from Maritime Permanent Roofing had to purchase siding and spend an entire day replacing damaged siding before the job was satisfactory to him and ourselves.”
“Our original agreement was for an early June start date. We agreed to an earlier start date which fortunately worked out.”
Eldo and Johanna H.
Hanwell, NB · 2015
GuildQuality“The salesman was good and we have no problem with him. If the product was less expensive, we would've gone with it. One of our daughters actually bought a house with that Interlock Roofing product on it and it didn't up the value at all.”
4 detailed ratings · Read the full survey →“I would say price.”
Nigel and Kathryn B.
Elmsdale, NS · 2015
GuildQuality“Everything was good. Everything was ahead of schedule. There was still some debris left; but given the level of destruction and construction that happened, it's impossible to clean up everything. It was expected. I don't know where they could improve.”
11 detailed ratings · Read the full survey →Roof completed April 15, 2015
Victor and Kelly K.
Dartmouth, NS · 2015
GuildQuality“We needed new roofing after only 13 years. Shingles were worn, and lots of small leaks after a big rain. Although the metal roofing was twice the cost of regular shingles, we decided to go the permanent route. Now when it rains we have no worries and this winter snow will not be an issue either. The 50-year warranty insures that in 15 years or so we will not have to re-roof. John the marketing consultant was great to work with, and I would certainly recommend it to anyone.”
Roof completed April 29, 2015
Lee B.
Oak Hill, NS · 2015 · Roof from 2015
“I think Interlock Roofing could improve their clean up procedures.”
12 detailed ratings · Read the full survey →Roof completed February 20, 2015
“They left a mess including nails all over the yard and driveway. I had to pick up the mess myself.”
“I have had no problems as of yet.”
Jason and Joy S.
New Port, NS · 2015 · Roof from 2015
GuildQuality“Pray for better weather. :)”
10 detailed ratings · Read the full survey →Roof completed March 11, 2015
“Still waiting to hear word on issues with a previous installation as regards Ice Guards.”
Paul Doucet and Holy Rosary C.
Saint Stephen, NB · 2015 · Roof from 2015
GuildQuality“Nothing.”
10 detailed ratings · Read the full survey →Roof completed March 20, 2015
Iris Tolliver and Chester Fire H.
Chester, NS · 2015 · Roof from 2015
GuildQuality“They did a good job. They even shoveled my back door during the snow storm. They also had to shovel the snow to get down the lane one day. The sign they put in my yard is burried in the snow.”
12 detailed ratings · Read the full survey →Roof completed February 14, 2015
Mary E. M.
Amherst, NS · 2015 · Roof from 2015
GuildQuality“We're very happy with the job and we get a lot of compliments on the look. They can't believe it was done in the winter we have had.”
12 detailed ratings · Read the full survey →Roof completed March 20, 2015
“It was done in the winter and there was five feet of snow around the house, so they couldn't clean up.”
Jean-Guy and Marielle P.
Grande-Digue, NB · 2015 · Roof from 2015
GuildQuality“There was one situation which did not impact me but it could be seen as mis communication. They were very accommodating.”
11 detailed ratings · Read the full survey →Roof completed January 28, 2015
Andrew and Vanessa B.
Dartmouth, NS · 2015 · Roof from 2015
GuildQuality“I'm enjoying the roof. I've been waiting to see if it will stand up with the weather we're having. So far, it has and I am very pleased.”
12 detailed ratings · Read the full survey →Roof completed January 21, 2015
Roderick F.
Maitland Bridge, NS · 2015 · Roof from 2015
GuildQuality“I did not know when they were going to start my project. I had to call them.”
11 detailed ratings · Read the full survey →Roof completed December 24, 2014
David and Brenda T.
Fredericton, NB · 2015 · Roof from 2014
GuildQuality“Interlock Roofing could have improved on the noise level. I was told it would be no different than a regular roof but I notice it more. Especially when it rains and you are upstairs, it sounds like a shower. I am just wondering when my warranty will come in. I haven't received anything in the mail yet but it should get here soon I hope.”
12 detailed ratings · Read the full survey →Roof completed December 15, 2014
Cyril Landry and Debbie B.
Saint John, NB · 2015 · Roof from 2014
GuildQuality“The could have improved on timeliness of start date.”
11 detailed ratings · Read the full survey →Roof completed December 16, 2014
Patrick and Susan F.
Cambridge, NS · 2015 · Roof from 2014
GuildQuality“Better contact regarding the scheduling of the project. So far very satisfied”
11 detailed ratings · Read the full survey →Roof completed November 26, 2014
“A little later than planned, it could have been related to weather, about a month. Did not bother us. Did not contact us to let us know that.”
Arthur F.
Tracadie, NS · 2015 · Roof from 2014
GuildQuality“There was nothing that they could have improved on.”
11 detailed ratings · Read the full survey →Roof completed September 30, 2014
Scott M.
West Arichat (Cape Breton), NS · 2015 · Roof from 2014
GuildQuality“I think Interlock Roofing could improve on being on time for when the project is supposed to start. Everything was fine.”
12 detailed ratings · Read the full survey →Roof completed December 15, 2014
“They were 6 weeks late starting the job.”
Ray and Myrna M.
Upper Salmon Creek, NB · 2015 · Roof from 2014
GuildQuality“They could have done what I asked for. It was simple. The previous roof had nails sticking through it. They used screws, so the same problem would not happen, but did not take out the existing nails. I think they were in too much of a hurry to get the job done. One of my plants was messed up in the process. When the weather was very cold there was a lot of banging because of the expansion and contraction of the metal. I did not know this would happen. It woke me up several times.”
12 detailed ratings · Read the full survey →Roof completed November 12, 2014
“There is one thing he did not get back to me on.”
Ray O.
Dartmouth, NS · 2015 · Roof from 2014
GuildQuality“Nothing we are very happy.”
12 detailed ratings · Read the full survey →Roof completed November 8, 2014
Rudolph and Suzette S.
Dutch Settlement, NS · 2014 · Roof from 2014
GuildQuality“Excellent product and professional crew”
12 detailed ratings · Read the full survey →Roof completed November 16, 2014
Dan M.
Cow Bay, NS · 2014 · Roof from 2014
GuildQuality“A little more explanation about protecting your shrubbery from falling snow. I was really really impressed with installation crew. They were prompt and went right to work. I'm happy with the result.”
12 detailed ratings · Read the full survey →Roof completed November 12, 2014
Lyle and Joanne W.
Saint John, NB · 2014 · Roof from 2014
GuildQuality“They were quick, on time, and didn't leave any mess. I was satisfied with everything.”
11 detailed ratings · Read the full survey →Roof completed November 21, 2014
Doug and Valerie F.
Enfield, NS · 2014 · Roof from 2014
GuildQuality“I would stress that they make sure everything is done properly. 3.5 They could have improved the way they did my corners. They could have been done a little better. I'm a little concerned about the shingles tied into my siding on the verandah. I probably shouldn't have paid full price until it was all done right. The contract should be passed on to the contractor when they come to do the installation. They did not do everything that I wanted in the contract.”
9 detailed ratings · Read the full survey →Roof completed November 30, 2014
“It took him a while to get down here.”
“The guys that were here were all good.”
“3.5”
“I will rely on the lifetime warranty. 3.5”
“3.5”
“There are gaps in the corners.”
“3.5”
“I would stress that they make sure everything is done properly. 3.5”
Carman and Edith C.
Sydney Mines, NS · 2014 · Roof from 2014
GuildQuality“Better communication and some interest after they received our $26,000 check from Bob Wright.”
12 detailed ratings · Read the full survey →Roof completed October 7, 2014
“He has not been in touch with us since we signed the contract.”
“They started the job and left due to rain for 5 days leaving us wondering what was going on.”
“All they had to do was call us while they were off the job.”
“The same reason as stated earlier.”
Gordon and Doris F.
Lake Echo, NS · 2014 · Roof from 2014
GuildQuality“They were incredible so there are not many areas they could have improved on besides price.”
12 detailed ratings · Read the full survey →Roof completed November 7, 2014
Victor Richard and Sylvie B.
Dieppe, NB · 2014 · Roof from 2014
GuildQuality“I already have. I can't think of anything. Everything went really well. I'm really happy with the product. We went through the first snow, so I know everything went well.”
12 detailed ratings · Read the full survey →Roof completed November 16, 2014
“There were no problems. It was very straightforward.”
“I already have.”
Andre and Lynn C.
Fredericton, NB · 2014 · Roof from 2014
GuildQuality“We are very happy with the product thus far. It looks great. It is quite expensive but you get what you pay for.”
11 detailed ratings · Read the full survey →Roof completed September 29, 2014
John and Janice C.
Dartmouth, NS · 2014 · Roof from 2014
GuildQuality“They could have improved on their communication.”
11 detailed ratings · Read the full survey →Roof completed October 28, 2014
“From the time we signed the contract and gave our deposit, I didn't here from them for over a month.”
“I had an issue because they smoked and flicked the butts all over my yard.”
James and Laura Lee B.
Hampton, NB · 2014 · Roof from 2014
GuildQuality“There was another project that took them away from ours for a few weeks... Not a problem for us, but in the end we had just Steve and Dennis... As they ended up having staffing problems. It seems that this would be your biggest problem! Trying to keep good workers like them.”
11 detailed ratings · Read the full survey →Roof completed September 23, 2014
John Van B.
Windsor, NS · 2014 · Roof from 2014
GuildQuality“Interlock fell short in allowing the installers to accidentally mark up the siding. There were no further issues with Interlock.”
12 detailed ratings · Read the full survey →Roof completed August 17, 2014
Sandy W.
Moncton, NB · 2014 · Roof from 2014
GuildQuality“The internal communication could have been better.”
12 detailed ratings · Read the full survey →Roof completed September 24, 2014
Jeff and Shawna M.
Hillsvale, NS · 2014 · Roof from 2014
GuildQuality“YOU COULD HAVE A REP AVAILABLE WITH PROPER ADVERTISEMENTS TO EXPLAIN ITS INSTALLATIONON AT A PRE DETERMINATE TIME AND WE COULD SERVE WINE WITH THOSE INTERESTED IT WOULD BE A REAL GREAT TIME ! ! !wouldn't you agree !!”
12 detailed ratings · Read the full survey →Roof completed October 6, 2014
Raymound J.
Moncton, NB · 2014 · Roof from 2014
GuildQuality“The installers were professional and friendly. I liked how I could watch the work being done.The installers explained materials and process well.”
12 detailed ratings · Read the full survey →Roof completed September 30, 2014
“I had to pick up a few things, but the site was fairly clean overall.”
“I took a week off of work so that I could be home during the installation process.”
Perry and Margaret S.
Halifax, NS · 2014 · Roof from 2014
GuildQuality“Interlock Roofing did an excellent job on my project.”
12 detailed ratings · Read the full survey →Roof completed August 30, 2014
Robson and Brenda S.
Timberlea, NS · 2014 · Roof from 2014
GuildQuality“See 08 I am pleased with the appearance and look forward to 50 years maintenance free.”
See this roof ↗1 photo · Colonial Brown Slate11 detailed ratings · Read the full survey →Roof completed August 25, 2014
Brenda M.
Amherst, NS · 2014 · Roof from 2014
GuildQuality“I think they have a really good product, but I am not sure if I can afford it.”
4 detailed ratings · Read the full survey →Roof completed October 25, 2014
“He was really good.”
“I would recommend them, but it is awfully expensive.”
Darrell and Audrey B.
Riverview, NB · 2014
GuildQuality“They could have lowered the price. It is a little steep. You get what you pay for.”
12 detailed ratings · Read the full survey →Roof completed September 15, 2014
Noel C.
Sussex, NB · 2014 · Roof from 2014
GuildQuality“I will definitely recommend Interlock Roofing.”
12 detailed ratings · Read the full survey →Roof completed September 11, 2014
Sharon R.
Truro, NS · 2014 · Roof from 2014
GuildQuality“John is well versed but there were a couple of little places on the roof that were different to what we anticipated and it took a little work to get it right. Nothing major. The contract stated that we put up the company sign, but I'm not sure how long we have to keep it up. Also, I would like to mention that I would like to see them come down in price a little bit. I would like to use them replace my roof, but right now finances won't permit it.”
12 detailed ratings · Read the full survey →Roof completed July 22, 2014
George Bruce and Centerlea United Baptist C.
Centerlea, NS · 2014 · Roof from 2014
GuildQuality“We were really happy we got Interlock Roofing to put the roof on and we have gotten a lot of comments on it even strangers have commented on our roof.”
11 detailed ratings · Read the full survey →Roof completed August 22, 2014
“They were very good.”
Jack and Donna D.
Miramichi, NB · 2014 · Roof from 2014
GuildQuality“They placed a yard sign in the yard in June and it was here until September but we have taken it down now.”
12 detailed ratings · Read the full survey →Roof completed June 30, 2014
Roger and Sheila C.
Peggy's Cove, NS · 2014 · Roof from 2014
GuildQuality“nothing. every aspect of the sale and installation was spot on! so pleased with the results!”
12 detailed ratings · Read the full survey →Roof completed September 5, 2014
Joseph and Naomi K.
Coldbrook, NS · 2014 · Roof from 2014
GuildQuality“I'm happy with the product and that the roof is on, but it took a lot longer than I thought and had to tell the installers to stay out of my garden.”
Roof completed June 17, 2014
All Interlock reviews on GuildQuality ↗Glen and Shelly Z.
West Dover, NS · 2014 · Roof from 2014
GuildQuality“The installers were in a rush to complete the job and as a result I had to have them remove and re-install part of the roof system on the rear of the house because it was not installed straight. When you looked up the roof the shingle butts did not line-up, also the starter strip in the peak joints do not appear to be beveled and aligned correctly. The crew that installed my roof was not as professional and quality concerned as the crew that installed my parents roof in 2013. In several places I can see under lay paper protruding from under the starter strip.”
12 detailed ratings · Read the full survey →Roof completed July 10, 2014
Russell L.
Upper LaHave, NS · 2014 · Roof from 2014
GuildQuality“There is something on the roof that looks like a piece of plastic. It looks out of place and it should of been taken off.”
12 detailed ratings · Read the full survey →Roof completed June 23, 2014
Larry S.
Petitcodiac, NB · 2014 · Roof from 2014
GuildQuality“I know other people who were very happy with the work, I just happened to be the unlucky one. It took a month for it to be completed. suitable compensation for their own errors. This was a long and drawn out process. [Surveyor note] Customer has requested a copy of the survey for his own records. I would really like to be done and have all the ducks in a row.”
10 detailed ratings · Read the full survey →Roof completed July 18, 2014
“Were still in negotiating with them for a compensation package. The office guy is very slow to get back to us on the roofing.”
“The first crew was fired, they made a mess of the original ones and forgot to put in the snow brakes.”
“Its 6 months later and still not resolved.”
“We are 6 months into negotiations. We are interested in compensation. My wife is ill and this was stressful for her.”
“I know other people who were very happy with the work, I just happened to be the unlucky one. It took a month for it to be completed.”
Ron H.
Mahone Bay, NS · 2014 · Roof from 2014
GuildQuality“We're very satisfied.”
12 detailed ratings · Read the full survey →Roof completed August 11, 2014
“They remembered me from 12 years ago when we last had work done.”
Karen M.
Moncton, NB · 2014 · Roof from 2014
GuildQuality“I think that the could improve on the job site cleanup.”
12 detailed ratings · Read the full survey →Roof completed July 22, 2014
“They left large amounts of debris on the site. I had some children over and one cut their foot. It was not that they were unprofessional, rude, or disrespectful in anyway.”
“The only problem that I had was with the clean up.”
“When I called they dealt with the problem very promptly and I was not shoved aside in anyway.”
Paul and Odette P.
Quispamsis, NB · 2014 · Roof from 2014
GuildQuality“Considering that mine is an older home, I would have liked more advice on guttering and possible ice damage.”
12 detailed ratings · Read the full survey →Roof completed August 11, 2014
Barry and Marion I.
Amherst, NS · 2014 · Roof from 2014
GuildQuality“Everything was perfect, as far as I'm concerned. So far, we are totally pleased with the roof and have received positive comments. Everyone seems to like it.”
12 detailed ratings · Read the full survey →Roof completed June 20, 2014
Bruce and Juanita S.
Utopia, NB · 2014 · Roof from 2014
GuildQuality“They were very knowledgeable and explained everything. They did exactly what we expected.”
12 detailed ratings · Read the full survey →Roof completed July 7, 2014
“They did such a great job that we were surprised. Even other cottages came by to see the roof. They couldn't believe it's a metal roof.”
“They took the old roofing that came off from the storm with them.”
“They finished ahead of time. They fit us in between two bigger jobs, and got it done sooner than expected.”
Edmund and Betty H.
Upper Cape, NB · 2014 · Roof from 2014
GuildQuality“I think a little better understanding of the warranty.”
11 detailed ratings · Read the full survey →Roof completed June 12, 2014
“I hasn't been that long, but I guess.”
David and Diane C.
Indian Harbour, NS · 2014 · Roof from 2014
GuildQuality“None. Everything was above expectation. Of course we have only had the new roof for 2 months. We will know better after this winter.We have had many compliments on the new color.”
10 detailed ratings · Read the full survey →Roof completed July 30, 2014
Paul and Linda L.
Bouctouche Cove, NB · 2014 · Roof from 2014
GuildQuality“No criticism on this end”
12 detailed ratings · Read the full survey →Roof completed June 11, 2014
Robert Champagne and Patricia M.
Moncton, NB · 2014 · Roof from 2014
GuildQuality“The crew did not show up on time, they were constantly late. There were plenty of days when we had perfect weather and they did not show up, apparently he or the crew were working on other projectsThey did not have the proper tickets for staging which shut down the operation for a week. The crew leader (Steve Morash) gave our address for when he was given a ticket by inspectors. The project took 47 days. Also your company was difficult to reach and the warranty was very slow in being delivered to us. I think the above is enough said. While we are pleased with the product, and the work completed, the work ethic and deadlines (not made by us, I may add) left little to be desired.”
12 detailed ratings · Read the full survey →Roof completed June 11, 2014
Paul Paquette and Wayne S.
Annapolis Royal, NS · 2014 · Roof from 2014
GuildQuality“Product wise I would recommend them. Bob was good at selling us but he did not give us all the information that was necessary about the warranty and information like that.”
12 detailed ratings · Read the full survey →Roof completed June 24, 2014
“They don't get back to people with the information they say they are going to.”
“They don't get back to people after they call them.”
“Product wise I would recommend them.”
Stanley and Angela A.
Lantz, NS · 2014 · Roof from 2014
GuildQuality“We like the appearance, and so far I think it will be pretty serviceable. I think it's great myself.”
12 detailed ratings · Read the full survey →Roof completed July 7, 2014
“It's early to tell but I guess so far I would rate this a 4.”
Lloyd and Joan G.
Portage Vale, NB · 2014 · Roof from 2014
GuildQuality“I'm happy with my new roof and the service I received. It is a good product. For people to get a true picture of this roof, they wold have to come and look at it to actually appreciate it. I was satisfied with them and the look of my new roof. I'm a tradesman myself and I can be quite critical at times,but they did a very good job.”
12 detailed ratings · Read the full survey →Roof completed May 13, 2014
“I'm happy with my new roof and the service I received. It is a good product. For people to get a true picture of this roof, they wold have to come and look at it to actually appreciate it.”
Kent and Patricia P.
Prince William, NB · 2014 · Roof from 2014
GuildQuality“do the job on the arranged schedule and make sure the quote is correct.”
12 detailed ratings · Read the full survey →Roof completed April 24, 2014
“There are a few of the shingles that are damaged but I have not had anyone call me back to arrange a time to fix them.”
“The job was done in the winter and there was a very big mess when the snow melted and we ended up with 3 flat tires due to nails on the driveway.”
“The quality of the roof is great and it looks super.”
“you were over 3 months late doing the job.”
Michael H.
Fredericton, NB · 2014 · Roof from 2014
GuildQuality“Interlock Roofing could have done a much better job cleaning up in the end.”
12 detailed ratings · Read the full survey →Roof completed May 4, 2014
“We went back and forth on a few things. They weren't clear about some of the terms of the loan we were talking about.”
“They had done a great job cleaning up everyday except for the last day. When we did the final inspection before we signed the papers, they didn't clean up the places that we were walking around. They didn't clean out the gutters at all. They were left full of debris. I didn't find out about it until two weeks ago.”
Mathew and Katrina C.
Centreville, NS · 2014 · Roof from 2014
GuildQuality“While the crew generally cleaned up the property, I was very surprised (and disappointed) to find cigarette butts on our deck and surrounding areas. It made me question the safety of the job , and their respect for our property.”
12 detailed ratings · Read the full survey →Roof completed May 27, 2014
David and Jeanette M.
Bayside, NS · 2014 · Roof from 2014
GuildQuality“We have recommended Interlock Roofing to all of our friends, family and neighbors in the Truro and Halifax area. Making the choice to go with Interlock Roofing is one that we are extremely happy we made. When beginning to research companies to reroof our 100 year old historic home we encountered a lot of conflicting information on the internet regarding which company or product to go with.John Reeves at Maritime Permanent Roofing was able to meet with us immediately and answer all of our questions, giving us the peace of mind to choose the Interlock system.The Installation team that worked on our home was diligent, professional and worked with challenging conditions to achieve excellent results, giving our old beautiful home a totally new look, showcasing the architectural details of the roof with the aluminium slate singles.Now when the wind blows and the rain falls in Nova Scotia, we sleep peacefully with the Interlock roof above our heads.ThanksPeter LabelleTruro, Nova Scotia We had an excellent experience working with Interlock Roofing. We have not received our documentation for the Interlock product guarantee yet.Could you let us know when we will receive it in the mail?ThanksPeter Labelle”
12 detailed ratings · Read the full survey →Roof completed April 21, 2014
“John provided excellent customer service.”
“The crew was fantastic, worked very efficiently, clean and answered all our questions while addressing our concerns.”
“Excellent workmanship”
“We are exceptionally happy, the roof looks beautiful and we have a great sense of peace of mind with the installation and product.”
“They actually started early, which was great”
“We have recommended Interlock Roofing to all of our friends, family and neighbors in the Truro and Halifax area. Making the choice to go with Interlock Roofing is one that we are extremely happy we made. When beginning to research companies to reroof our 100 year old historic home we encountered a lot of conflicting information on the internet regarding which company or product to go with.John Reeves at Maritime Permanent Roofing was able to meet with us immediately and answer all of our questions, giving us the peace of mind to choose the Interlock system.The Installation team that worked on our home was diligent, professional and worked with challenging conditions to achieve excellent results, giving our old beautiful home a totally new look, showcasing the architectural details of the roof with the aluminium slate singles.Now when the wind blows and the rain falls in Nova Scotia, we sleep peacefully with the Interlock roof above our heads.ThanksPeter LabelleTruro, Nova Scotia”
Peter Labelle and Charmaine B.
Truro, NS · 2014 · Roof from 2014
GuildQuality“As a satisfied customer of Maritime Metal Roofing, I have high regards for the product and the service. The salesman was knowledgeable and honest. He handled a problem quickly and efficiently. I would recommend this company and the roof to any of my friends.”
Roof completed June 2, 2010
Carl M.
Big Pond, NS · 2012 · Roof from 2010
“As we listened to the news yesterday evening, a report came on pointing out that roof rakes (used to rake snow off the roofs) are sold out, and the stores can't keep up with demand. We had to smile - we won't need one anymore!”
Roof completed April 23, 2010
Clifford and Marie C.
East Lake Ainslie, NS · 2011 · Roof from 2010
“To Whom It May Concern: A few words to say how satisfied we are with our new roof done by Maritime Metal Roofing. What a difference this roof makes; the whole house looks so much better now. We are very pleased and impressed. Let me tell you that we have no regrets whatsoever. As luck or fate would have it, we went for a small drive around the neighborhood, and we happened across a roof just completed by Maritime Metal Roofing Ltd. We found Ted very nice, reliable and professional.”
Roof completed June 8, 2010
Marie and L.
St-Thomas de Kent, NB · 2010 · Roof from 2010
“To whom it may concern: We met Ted at the Home Show in Moncton in April 2010. We were in the market for a new roof. I just wanted to follow up with you to let you know how pleased Paul and I are with our new roof. We both appreciate the time that Ted took to come to our house to explain everything.”
Roof completed May 13, 2010
Paul and Nancy C.
St-Thomas de Kent, NB · 2010 · Roof from 2010
“Rennie and I went to the home show that was held at John Brother MacDonald Stadium on May 1, 2010. We stopped by your roofing booth and started looking through your pictures, and we saw our house on display. Our house was done in Sept. 1995. It looks just as good now 20 years later. We never had an ounce of trouble. Snow just slides off and is also quite when it rains. We are very pleased with our roof. We would advise anyone to put a roof like ours. No need to worry anymore.”
Roof completed October 18, 1995
Rennie M.
Westville, NS · 2010 · Roof from 1995
“Summer 2010, we decided to replace the roof on our house and garage. Once we met and talked to the salesman from Maritime Metal Roofing, he sold us on your aluminum roof. We had it installed, and the workers were exactly like we were told - neat - professional and hard workers. We are more than satisfied with our beautiful roof and try to advertise it as much as possible.”
Roof completed April 26, 2010
Susan T.
Big Pond, NS · 2010 · Roof from 2010
“I just wanted to follow-up with you to let you know how pleased Kathy and I are with our new roof. While we were in the market last year for a new roof we had not considered a permanent roof until we met you at the Dartmouth Market. We both appreciate the time that you took in our follow-up meeting to provide more information and to explain the product in more depth. At no time did we ever feel pressured to purchase. The installation was excellent as they took the time to answer all of my questions and to explain the installation process. They cleaned up after each day and ensured that we were completely satisfied before signing off. It has been several months since the installation and we have been through our first winter. As you noted when explaining the product, the new roof has addressed the concerns I have had over the years with the build-up of snow on my roof. The product looks great and has resulted in a number of inquiries and compliments from passersby.”
Roof completed September 3, 2009
Bob Van D.
Bedford, NS · 2010 · Roof from 2009
“We are pleased to have our new roof installed by Maritime Metal Roofing Ltd. It certainly enhances the value and looks of our home. It is a great relief not to have to think about replacing another roof with the fifty-year warranty. Ted Rector was of great assistance to us helping us choose the type of roof and answering all our questions. He is a professional and went over and above what was necessary to accommodate our needs. The roofers did a professional job installing the roof and cleaning up after the roof was completed. Neighbors have spoken about our roof and many passing cars have slowed down when they have seen the sign to view our roof.”
Roof completed September 3, 2009
Bill and Elizabeth H.
Dartmouth, NS · 2009 · Roof from 2009
“We met Ted Rector at the Truro Home Show in 2009. We were in the market for a new roof. On our other homes, we had installed metal roofs and liked the thought of a final roof. Only we discovered that over the years the roofs faded or needed repainting. At our age, we wanted something that would last and be worry-free. After talking with Ted, we readily made an appointment with him to evaluate our situation. He willing spent an evening with us is our Debert home discussing the pros and cons of different roof materials. There was no rush to sign on the “dotted line”. After careful consideration, the Interlock Roof was a go. The roof looks great and enhances the appearance of the house. The workmanship is good and reliable. We know the house must be looking great because of the number of people stopping and copying the telephone number from the sign out front. Without hesitation, we have recommended Ted Rector and Maritime Metal Roofing to inquirers and will continue to do so.”
Roof completed May 5, 2009
Lester and Ruby M.
Debert, NS · 2009 · Roof from 2009
“Lower their price.”
Roof completed December 9, 2015
Gary and Barbara (Betty) M.
Bridgewater, NS
“It took too long. We were misled about that. I hope it stand up like it is supposed to. I hope I do not have any problems.”
Roof completed January 22, 2016
Wayne and Karen F.
Miramichi, NB
“Interlock could improve by not smoking on the jobsite, better clean up, and communication.”
Roof completed January 12, 2016
James C.
Hampton, NB
“Yes I would. Time will tell. Communication is the biggest problem! They really are lacking at communication and professionalism.”
Roof completed January 20, 2016
Floyd and Susan D.
River Philip, NS
“It would have been nice to have a warning about the snow falling off the roof and how it would feel like an avalanche. The snow tore down part of our fence and almost hit my wife. I would have taken more precautions and secured things better.”
Roof completed February 3, 2016
Randall Tresidder and Shailini (Shelley) S.
Halifax, NS
“They could have improved on their communication about time length. We didn't realize that they would come for a couple days and disappear for a week. I hope our problem gets solved.”
Roof completed January 12, 2016
Nicole G.
East Chester, NS
“They are honest and great workers. They were very nice and they did a great job.”
Roof completed January 29, 2016
Ricky and Audrey S.
Whites Lake, NS
“I don't think they could have improved. It was just a great experience overall.”
Roof completed February 16, 2016
Michael B.
Lawrencetown, NS
“I think their only issue right now is that their product is so good and the demand is so high that there is a wait for it. I had to wait getting someone to contact me initially. We contacted them in June and it took them a while to respond but we are satisfied with it. The people who came to install it were wonderful as well. I think that if they did some advertising up north here there would be so many people wanting that roof.”
Roof completed December 9, 2015
Jody and Carolyn J.
Edmunston, NB
“Every time I come up my driveway I look at the roof and I love it. When other people have come by, they've been pleased with the appearance as well. I'm sure other people will get interested in using them too. I was totally satisfied.”
Roof completed December 9, 2015
Joseph and Selena M.
Granville Beach, NS
“They were really good and I do not know how they could do any better. It is positive everything from heat wise and cooler in the summer like they said, it is remarkable.”
Roof completed December 9, 2015
Robert Faulkenham and Bonny L.
Dayspring, NS
“1-800 scheduling person was rude, she did not help me out, and tell me who I needed to talk to. She never got back to me. It was 99% good. I am very satisfied with the company but the initial contact I had was not satisfying whatsoever. John Reeves did an excellent job. John was on it and had it all done already. He took care of everything.”
Roof completed January 15, 2016
Raymond F.
Shad Bay, NS
“They could improve on the communication. We are very pleased with the roofing job.”
Roof completed December 9, 2015
Roland and Susan B.
Yarmouth, NS
“1. Improve communications between scheduling staff and client - At the end of Sept we were told that it would be 6-8 weeks before the roof was scheduled. At week 10 I had to reach out to Bob to find out what was going on. The roofing materials did show up in Mid Dec. As it was, installation did not occur until Dec 30 and Jan 6. The crew had to clean snow off twice.2. Hire more staff to install roofs.”
Roof completed February 23, 2016
Bradley and Lesley S.
Fredericton, NB
“I think the only issue was the follow up after the fact.”
Roof completed December 14, 2015
Stuart and Lee J.
Annapolis Royal, NS
“Interlock Roofing should make it cheaper.”
Roof completed November 5, 2015
Chris and Julie M.
Upper Cape, NB
“I can't think of any areas, that they need to improve on.”
Roof completed January 12, 2016
Leslie Cosby and Ann W.
Bridgewater, NS
“Interlock Roofing could have improved by being more precise on when the work would start. Also, the work crew was good, but they left a lot of cigarette butts and nails all over the place when they were done. Those were the two main issues.”
Roof completed January 26, 2016
Michael V.
Pleasant Grove, PE
“I think it would be a good idea for the installers to not smoke on the roof. And if they do smoke on the property, that they dispose of their cigarette butts more carefully.”
Roof completed December 12, 2015
Sheila F.
Glen Haven, NS
“Everything went well.”
Roof completed January 21, 2016
Stewart V.
Lunenburg, NS
“It was difficult to contact their office before the project started.”
Roof completed January 21, 2016
David T.
Hammonds Plains, NS
“When Greg was here, we agreed upon the installation date and time. The installers did not arrive on time, but this was not a big inconvenience for me. Greg could have updated me and kept in contact with me more during the course of the installation.”
Roof completed January 26, 2016
Milton and Lois S.
Grand Bay-Westfield, NB
“I can't really say until I have a few winters under our belt. I would like to see an inspector come every few days to see what was going on. Someone to see what was happening. Like quality control and workmanship.”
Roof completed December 14, 2015
James H.
Hebbs Cross, NS
“One concern that I had, was that the customer satisfaction survey that Interlock Roofing asked me to fill out, was required to be filled out in the presence of the installer at the immediate completion of the job on the day he left. That made little to no sense to me. A person should have the opportunity to enjoy the product for a specified period of time before filling out customer satisfaction analysis.”
Roof completed January 5, 2016
William G.
Fredericton, NB
“The only problem was the delay in getting started.”
Roof completed January 13, 2016
Laurie and Barbara M.
Arichat, NS
“The product itself would be a 3. Interlock Roofing could have improved with time management and customer communication.”
Roof completed February 3, 2016
C. Luanne M.
Fredericton, NB
“The only specific part was the clean up, they left a few tiny pieces of metal on the ground. I spoke with the wife, she was present during the project.”
Roof completed December 14, 2015
Vince V.
Dartmouth, NS
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